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Neptuno Beach Hotel - All Inclusive

4.0 star property
4-star beachfront property near Heraklion Port

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Neptuno Beach Hotel - All Inclusive

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Poolside bar
Body treatments, beach massages, facials, massages
Family Room | Desk, blackout drapes, free WiFi, bed sheets
Breakfast, lunch, dinner served; Mediterranean cuisine
Porch

Overview of Neptuno Beach Hotel - All Inclusive

Reviews
8.4

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Check out the area

Map
Ammoudara, Heraklio, Heraklion, Malevizi, Crete Island, 71414
  • Popular LocationAmmoudara Beach1 min walk
  • Popular LocationHeraklion Archaeological Museum7 min drive
  • Popular LocationHeraklion Port7 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)15 min drive

Room options

Premium Room, Partial Sea View

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, Partial Ocean View

  • 215 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Standard Room

  • 215 sq ft
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

Family Room

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

About the neighborhood

Malevizi

On the beach.Stay at this Malevizi property and you'll be within half a mile (1 km) of Ammoudara Beach and 2 miles (3 km) of Pankritio Stadium. Theodoros Vardinogiannis Stadium and Nikos Kazantzakis Museum are also within 3 miles (5 km).

What's nearby

  • Ammoudara Beach - 1 min walk
  • Historical Museum of Crete - 5 min drive
  • Heraklion Loggia - 6 min drive
  • Heraklion Archaeological Museum - 7 min drive
  • Heraklion Port - 7 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • Kasaoulio - 3 min drive
  • Havana Beach Bar - 3 min drive
  • Galletto - 6 min walk
  • Poolbar @ Marilena Hotel - 17 min walk
  • Sevenb - 3 min drive

About this property

Neptuno Beach Hotel - All Inclusive

4-star beachfront property near Heraklion Port
Neptuno Beach Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Unwind on the private sand beach, located just 10 meters away. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Neptuno Beach Hotel - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a garden and a terrace. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Malevizi property is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Neptuno Beach Hotel - All Inclusive offers 135 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Satellite television is provided.

This Malevizi property provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Languages

English, French, German, Greek, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

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Frequently asked questions

How close is Neptuno Beach Hotel - All Inclusive to the airport?

Neptuno Beach Hotel - All Inclusive is 7 mi (16-min drive) away from the Nikos Kazantzakis Airport (HER) airport, the closest popular airport to the property.

How much does it cost to stay at Neptuno Beach Hotel - All Inclusive?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Neptuno Beach Hotel - All Inclusive on May 3, 2024 start from $111.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Neptuno Beach Hotel - All Inclusive have an airport shuttle?

Neptuno Beach Hotel - All Inclusive offers an airport shuttle.

How close is Neptuno Beach Hotel - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Neptuno Beach Hotel - All Inclusive offer free breakfast?

Neptuno Beach Hotel - All Inclusive offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Neptuno Beach Hotel - All Inclusive?

No, there is no casino at this property.

What time is check-in at Neptuno Beach Hotel - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Neptuno Beach Hotel - All Inclusive?

This property offers free self parking.

Does Neptuno Beach Hotel - All Inclusive have a pool?

Neptuno Beach Hotel - All Inclusive features an outdoor pool and a children's pool.

Does Neptuno Beach Hotel - All Inclusive have a restaurant?

Neptuno Beach Hotel - All Inclusive is home to Main Restaurant, which features Mediterranean cuisine.

Does Neptuno Beach Hotel - All Inclusive have a spa?

This property doesn't have a spa, but it does offer facials, beach massages, and body treatments.

How close is Neptuno Beach Hotel - All Inclusive to downtown Malevizi?

Neptuno Beach Hotel - All Inclusive is 1.5 mi away from Gazi.

Neptuno Beach Hotel - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 98 reviews" "
Rating 8 - Good. 41 out of 98 reviews" "
Rating 6 - Okay. 16 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a welcome! The people running this hotel are very friendly. I visited end of October with my 10y daughter. She could play in the kids club twice a day (except Wednesday) and has a little kids disco in the evening. There isn’t much to do in the resort so this is a ‘quiet, relaxing holiday’ the beach area behind the hotel was lovely. If you want any ‘life’ Heraklion is 15min cab away for €14 with lots of shops and restaurants. I loved this holiday.
Stayed 7 nights in Oct 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

Christina

Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me and my family spent a great time in Neptuno hotel! The service was great, food delicious, short distance to the beach and perfect swimming pool! Will definitely recommend.
Stayed 12 nights in Jun 2022

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The amenities in the add had free wifi, but you had to pay for it. Not impressed at all
Stayed 6 nights in Jun 2022

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Wonderful hotel. Room was a little tired and not how it was pictured on Hotels.com but very clean, pleasant staff, good drinks and food. Hotel is right on the beach. Would stay again!
Stayed 7 nights in Oct 2021

6/10 Okay

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the restaurant/dining room. It felt, and sounded, like a school cafeteria. No effort made to remove dishes/plates quietly. At best, perhaps more of an effort could be made at dinner. Perhaps with lower lighting.
Stayed 2 nights in Oct 2021

4/10 Poor

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude staff, small resort
This place reminded me of a summer camp for old people. Everyone was old and everyone ate at once in the same food hall. The staff was so rude. Got screamed at for bring food to another table outside that was not in the restaurant because it was packed and COVID is still a thing if they didn’t know. I got yelled at like a child in front of all the others guests like I was supposed to make you couldn’t take food out to eat at other tables. Also it was very boring here. We stayed at the Star Beach Resort before that and it was amazing compared to this place.
Stayed 1 night in Oct 2021

6/10 Okay

Carlos

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The rooms and property were clean but the experience was not what we expected… had to pay extra for safe, towels had to leave a deposit and only be pickup at a certain time … many little things that didn’t make us feel confortable. Maybe not for us, the staff was nice and property clean.
Stayed 3 nights in Sep 2021

8/10 Good

Aleksandar

Liked: Staff & service, room comfort
Great food, great location, beach is nice needs more lounge chairs.
Stayed 2 nights in Aug 2021