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Helena Guest House

2.5 star property
Guest house perfectly located for exploring Klojen

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Photo gallery for Helena Guest House

Check-in/check-out kiosk
Junior Room | In-room safe, free WiFi, bed sheets
Balcony
Interior
Superior Double or Twin Room | Living area | LED TV

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, East Java, 65112
  • Place, Jl Besar Ijen
    ‪10 min walk‬
  • Place, MOG Mall Olympic Garden
    ‪12 min walk‬
  • Place, Alun-Alun Kota
    ‪2 min drive‬
  • Airport, Malang (MLG-Abdul Rachman Saleh)
    ‪16 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Double or Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, free WiFi, bed sheets

Superior Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Malang

Klojen stay.Within a 15-minute walk of this Klojen guesthouse, you'll find Jl Besar Ijen and Museum Brawijaya. Kampoeng Heritage Kajoetangan and MOG Mall Olympic Garden are also within 2 miles (3 km).
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What's nearby

  • Jl Besar Ijen - 10 min walk - 0.6 miles
  • MOG Mall Olympic Garden - 12 min walk - 0.7 miles
  • Alun-Alun Tugu Malang - 15 min walk - 0.8 miles
  • Balai Kota - 16 min walk - 0.9 miles
  • Alun-Alun Kota - 2 min drive - 0.9 miles

Getting around

  • Malang Train Station - 6 min drive
  • Blimbing Station - 15 min drive
  • Malang (MLG-Abdul Rachman Saleh) - 31 min drive

Restaurants

  • ‪AB Kitchen - ‬3 min walk
  • ‪Kopi Titik Koma - ‬4 min walk
  • ‪Toko Kue Sara - ‬3 min walk
  • ‪Arah Coffee - ‬4 min walk
  • ‪Bubur Kaya Rasa - ‬4 min walk

About this property

Helena Guest House

Guest house perfectly located for exploring Klojen
As a guest of Helena Guest House, you'll find a terrace, a garden, and dry cleaning/laundry services. Public spaces have free WiFi. Helena Guest House also features express check-in, express check-out, and a front-desk safe. Self parking is free.

This Malang guesthouse is smoke free.

  • 10 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
Helena Guest House offers 10 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Malang guesthouse provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Living area
Esma Family GuestHouse
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
Esma Family GuestHouse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Things to do

  • Bicycle rentals
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

Property is also known as

Helena Guest House Guesthouse Malang
Helena Guest House Guesthouse
Helena Guest House Malang
Helena Guest House Malang
Helena Guest House Guesthouse
Helena Guest House Guesthouse Malang

Frequently asked questions

How close is Helena Guest House to the airport?

Helena Guest House is 8.8 mi (31-min drive) away from the Malang (MLG-Abdul Rachman Saleh) airport, the closest popular airport to the property.

Does Helena Guest House have an airport shuttle?

Airport shuttle services are not available at Helena Guest House.

Does Helena Guest House offer free breakfast?

Helena Guest House does not offer free breakfast.

Is there a casino at Helena Guest House?

No, there is no casino at this guesthouse.

What time is check-in at Helena Guest House?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in.

Is there free parking at Helena Guest House?

This guesthouse offers free self parking.

Does Helena Guest House have a pool?

Helena Guest House does not have a pool.

Does Helena Guest House have a spa?

There are no spa services available at this guesthouse.

How close is Helena Guest House to downtown Malang?

Helena Guest House is 0.5 mi away from Malang.

Helena Guest House Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

ita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in the central city, especially if you want to walk around and enjoy the beauty of Malang. The property is in a quiet, lovely, neighborhood, but close enough to walk to car free day, the market at Oro-Oro Dowo, and the Malabar City Forest, as well as other places around Jalan Semeru. The rooms are spacious and super clean with beds with nice linens, the staff is always friendly and they treat guests with kindness.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Kamer was sober maar schoon. Faciliteiten erg slecht. Er was geen personeel wat engels sprak. Wij hadden iedere keer bij de receptie een bewaker zitten die helemaal niet verstond. Ander personeel niet gezien. Ontbijt was slecht en hadden geen keuze gekregen de avond ervoor dus kregen volgende ochtend zomaar wat. Omdat we dag daarop vroeg weg gingen had onze chauffeur om een ontbijtpakket gevraagd maar deze was er niet die ochtend en verder ook helemaal geen personeel te vinden behalve de bewaker. Het is meer een hostel vooral voor de locals en niet ingesteld op buitenlandse gasten.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lumayan... Anak2 betah menginap di sini... Kalo pagi suasana sekitar sangat nyaman untuk jalan2...
Stayed 1 night in Apr 2019