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Al Kiswah Tower 5 Hotel

3.0 star property
3-star hotel near Great Mosque of Makkah

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Photo gallery for Al Kiswah Tower 5 Hotel

Free WiFi, bed sheets
Front of property
City shuttle
Reception
Free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Al Tayseer District, Makkah, 21955, Makkah, Makkah Province, 21955
  • Place, Great Mosque of Makkah
    ‪16 min walk‬
  • Place, The Clock Towers
    ‪1 min drive‬
  • Place, Kaaba
    ‪2 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi, bed sheets

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 19 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Family Room | Free WiFi, bed sheets

Family Room

7.2 out of 10
Good
(5 reviews)
  • 19 sq ft
  • Sleeps 5
  • 5 Twin Beds

Family room Side Haram view

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 5 Twin Beds

Standard Quad side Haram view

  • Sleeps 4
  • 4 Twin Beds

Triple Room side Haram view

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Makkah

Heart of Makkah.Your stay at this Makkah City Center hotel places you within 2 miles (3 km) of Great Mosque of Makkah and Kaaba. Also, 60th Street is within half a mile (1 km) and As-Haabee Exhibition is within 2 miles (3 km).

What's nearby

  • Great Mosque of Makkah - 16 min walk - 0.9 miles
  • King Fahad Gate - 19 min walk - 1.1 miles
  • The Clock Towers - 1 min drive - 1.2 miles
  • Kaaba - 2 min drive - 1.4 miles
  • Well of Zamzam - 2 min drive - 1.4 miles

Getting around

  • Makkah Station - 11 min drive
  • King Abdulaziz Intl. Airport (JED) - 68 min drive

Restaurants

  • ‪القرموشي - ‬12 min walk
  • ‪مطبق بن شرف - ‬15 min walk
  • ‪Executive Lounge - ‬19 min walk
  • ‪Joha Shawerma | شاورما جحا - ‬13 min walk
  • ‪طعمية زراع - ‬12 min walk

About this property

Al Kiswah Tower 5 Hotel

3-star hotel near Great Mosque of Makkah
Al Kiswah Tower 5 Hotel offers its guests multilingual staff, gift shops/newsstands, and a hair salon. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Makkah hotel.

  • 1252 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • Smoking in designated areas
Al Kiswah Tower 5 Hotel offers 1252 accommodations with complimentary bottled water. 43-inch Smart televisions come with satellite channels.

Bathrooms include showers. This Makkah hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from February 26 2026 to August 1 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property Registration Number 10007548

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Kiswah Tower 2 Hotel
Al Kiswah Tower 5 Hotel Hotel
Al Kiswah Tower 5 Hotel Makkah
Al Kiswah Tower 5 Hotel Hotel Makkah

Frequently asked questions

How close is Al Kiswah Tower 5 Hotel to the airport?

Al Kiswah Tower 5 Hotel is 56.3 mi (68-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

Does Al Kiswah Tower 5 Hotel have an airport shuttle?

Airport shuttle services are not available at Al Kiswah Tower 5 Hotel.

Does Al Kiswah Tower 5 Hotel offer free breakfast?

Al Kiswah Tower 5 Hotel does not offer free breakfast.

Is there a casino at Al Kiswah Tower 5 Hotel?

No, there is no casino at this hotel.

What time is check-in at Al Kiswah Tower 5 Hotel?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Al Kiswah Tower 5 Hotel?

Free parking is not available at this hotel.

Does Al Kiswah Tower 5 Hotel have a pool?

Al Kiswah Tower 5 Hotel does not have a pool.

Does Al Kiswah Tower 5 Hotel have a spa?

There are no spa services available at this hotel.

How close is Al Kiswah Tower 5 Hotel to downtown Makkah?

Al Kiswah Tower 5 Hotel is 0.9 mi away from Makkah.

Al Kiswah Tower 5 Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 95 reviews
Rating 8 - Good. 30 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 5 out of 95 reviews
Rating 2 - Terrible. 5 out of 95 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nagi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2025

8/10 Good

YAKUB

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean space
Stayed 2 nights in Mar 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice pleasant stay.

The stay was brilliant. Seamless check in at 7am no issues and no extra charges. Check out too was good after 2pm. Location is good but due to the construction in Makkah it's difficult to walk to the Masjid. Even from the shuttle drop off it's a considerable walk so we ended up using taxis which there isn't a shortage of outside the hotel. Plenty of amenities in the hotel complex. Shops selling everything from essentials to gifts.
Stayed 3 nights in Feb 2025

8/10 Good

Ashfaqur

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 9 nights in Feb 2025

8/10 Good

JAVED, Dix Hills

Stayed 2 nights in Feb 2025

10/10 Excellent

Abdiaziz

Stayed 8 nights in Jan 2025

10/10 Excellent

Abeera

Stayed 7 nights in Feb 2025

10/10 Excellent

Abdulwahab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Qamar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very reasonable and we had all what we needed. It was good experience overall
Stayed 3 nights in Feb 2025

10/10 Excellent

SHAHBAZ AHMAD

Traveled with family

Quality stay

It was amazing 4 star services in little price, A little bit far from Haram but there is always shuttle service 24/7.
Stayed 2 nights in Feb 2025

8/10 Good

Khurram

Liked: Staff & service
Yes
Stayed 3 nights in Feb 2025

2/10 Terrible

Madiha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel we had ever been to. Lowest quality cleanliness and room maintenance. The room we stayed in had not been updated past 20 years at least. Ripped out bed skirts, worn out bed sheets. You could feel the mattress springs on your body. Poor maintenance all around the room. Exhaust fan wasn’t working. Water from standing shower cage would come back to dry sink area instead of going into the drain. Over all it was nightmarish stay for 3 nights. I would never recommend this hotel to anyone
Stayed 3 nights in Feb 2025

8/10 Good

Sana Ullah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Maqbool

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

FARAJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Afsar Hussin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and neat
Stayed 2 nights in Feb 2025

10/10 Excellent

Atique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Muhammad

Stayed 3 nights in Feb 2025

10/10 Excellent

Waqas

Stayed 4 nights in Feb 2025

10/10 Excellent

Waqas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Lamine

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel for my family all good and also the staff was very communicative and offer early check in at 9h00 am thank for your service and i recommend
Stayed 8 nights in Feb 2025

10/10 Excellent

salma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 8 days.. Stuff was very friendly and helpful. Location was also closed 15 minutes walking distance to haram. 10 star for the service ❤️❤️❤️❤️
Stayed 8 nights in Feb 2025

2/10 Terrible

Samir

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely rude and not helpful, was in reception area waiting 2 staff finishes their conversations and let me wait and ignored me that I exist. I was fuming, unbelievable, then later on i told him do u speak English, he replied yes after i finished my complaint about the water boiler is not working, he told me only arabic, i was waiting for new water boiler for 2 days, then i just took off left the hotel and went to Mecca tower hotel where i felt respected . Never going to recommend that hotel even for free.( I spoke about the water boiler to hotel receptionist, he replied, yes i will change it, later on I comback,but nothing was fixed, i called the receptionist , she said ABSHiR, it means don't worry, again nothing happened. Unbelievable)
Stayed 3 nights in Feb 2025

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service
Value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Aj

Stayed 2 nights in Jan 2025