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JAZ Neo Saraya Palms

4.0 star property
Family-friendly 4-star property near Makadi Water World

Choose dates to view prices

Photo gallery for JAZ Neo Saraya Palms

Private beach nearby, sun loungers, beach umbrellas, beach towels
Billiards
Reception
Children's play area - outdoor
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Madinat Makadi, Safaga Road, P.O. Box 178, Makadi Bay
  • Place, Makadi Bay Beach
    ‪5 min walk‬
  • Place, Makadi Water World
    ‪6 min drive‬
  • Place, Marina Hurghada
    ‪50 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪49 min drive‬

Room options

View all photos for Studio

Studio | Minibar, in-room safe, desk, free cribs/infant beds

Studio

  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, free cribs/infant beds

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 893 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, desk, free cribs/infant beds

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 1722 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Minibar, in-room safe, desk, free cribs/infant beds

Suite, 3 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2960 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 4 Queen Beds

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About the neighborhood

Makadi Bay

Makadi Bay retreat .You'll be within half a mile (1 km) of Makadi Bay Beach and 2 miles (3 km) of Makadi Water World with a stay here. Also, Mini Egypt Park is within 3 miles (5 km) and Big Dayz Water Sport Center is within 6 miles (10 km).

What's nearby

  • Makadi Bay Beach - 5 min walk - 0.3 miles
  • Makadi Water World - 6 min drive - 1.7 miles
  • Desert Rose Aqua Park - 31 min drive - 14.3 miles
  • Marina Hurghada - 50 min drive - 25.9 miles
  • Hurghada City Center - 54 min drive - 27.8 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 36 min drive

Restaurants

  • ‪Beach Xanadu Makadi Bay - ‬11 min walk
  • ‪Ariel Xanadu Makadi Bay - ‬13 min walk
  • ‪Shahrazad Restaurant @Makadi Resort - ‬16 min walk
  • ‪Taj Mahal Restaurant - ‬17 min drive
  • ‪Breakfast at Sunrise Select Royal Makadi Resort - ‬15 min walk

About this property

JAZ Neo Saraya Palms

Family-friendly 4-star property near Makadi Water World
JAZ Neo Saraya Palms is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. JAZ Neo Saraya Palms offers its guests a complimentary water park, an outdoor tennis court, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly JAZ Neo Saraya Palms. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Makadi Bay property.

  • 102 guestrooms or units
  • 3 levels
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
  • Swim-up bar
JAZ Neo Saraya Palms offers 102 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Jun 6 - Jun 7
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: High-speed internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 4 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note that as per the regulations of the Egyptian Ministry of Tourism, travelers who are not citizens of Egypt must pay in non-Egyptian currency. Non-citizens with proof of residency in Egypt may pay in local currency with a money exchange receipt from a local registered bank or FX exchange route.

Guests will receive an email from the property with reservation deposit payment instructions within 24 hours of booking. Payment is made via a secure link and due within 24 hours of receiving the email.

A birth certificate should be presented for children younger than age 12.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JAZ Neo Saraya Palms

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

This property advises that proper swim attire is required to access the pool and the beach.
This property enforces a smart-casual dress code at its restaurants.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Iberotel Makadi Saraya Palms

Iberotel Saraya Palms

Iberotel Saraya Palms Aparthotel

Iberotel Saraya Palms Aparthotel Makadi

Jaz Makadi Saraya Palms Hotel

Jaz Saraya Palms Hotel

Jaz Makadi Saraya Palms

Jaz Saraya Palms

Jaz Saraya Palms Resort

Jaz Makadi Saraya Palms All Inclusive All-inclusive property

Jaz Saraya Palms All Inclusive All-inclusive property

Jaz Makadi Saraya Palms All Inclusive

Jaz Saraya Palms All Inclusive

All-inclusive property Jaz Makadi Saraya Palms - All Inclusive

Jaz Makadi Saraya Palms - All Inclusive Makadi Bay

Jaz Makadi Saraya Palms

Iberotel Makadi Saraya Palms

Jaz Neo Saraya Palms Inclusive

JAZ Neo Saraya Palms Makadi Bay

Jaz Makadi Saraya Palms All Inclusive

JAZ Neo Saraya Palms All-inclusive property

JAZ Neo Saraya Palms All-inclusive property Makadi Bay

Frequently asked questions

How close is JAZ Neo Saraya Palms to the airport?

JAZ Neo Saraya Palms is 19.6 mi (36-min drive) away from the Hurghada Intl. Airport (HRG) airport, the closest popular airport to the property.

How much does it cost to stay at JAZ Neo Saraya Palms?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at JAZ Neo Saraya Palms on Jun 16, 2026 start from $215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JAZ Neo Saraya Palms have an airport shuttle?

JAZ Neo Saraya Palms offers an airport shuttle.

How close is JAZ Neo Saraya Palms to the beach?

This property is a short 7-minute walk from Makadi Bay Beach. Don't forget your sunscreen!

Does JAZ Neo Saraya Palms offer free breakfast?

JAZ Neo Saraya Palms offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at JAZ Neo Saraya Palms?

No, there is no casino at this property.

What time is check-in at JAZ Neo Saraya Palms?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at JAZ Neo Saraya Palms?

This property offers free self parking.

Does JAZ Neo Saraya Palms have a pool?

JAZ Neo Saraya Palms features an outdoor pool and a children's pool.

Does JAZ Neo Saraya Palms have a restaurant?

JAZ Neo Saraya Palms is home to Shams main Restaurant, which features international cuisine.

Does JAZ Neo Saraya Palms have a spa?

There are no spa services available at this property.

How close is JAZ Neo Saraya Palms to downtown Makadi Bay?

JAZ Neo Saraya Palms is 0.4 mi away from Makadi Bay.

JAZ Neo Saraya Palms Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 100 reviews
Rating 8 - Good. 29 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel offered exactly the calm and quiet environment that we were looking for. The staff was very polite and helpful especially Mr Ghareeb at the front desk. The room was spacious and very clean. Definitely worth it to come back.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun, thanks Jaz Sarayat palms
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent support from staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was really nice and clean but the outside the area was not too clean.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

bhanu

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service by staff
Verified

10/10 Excellent

Naghme

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds! 10 min walk to the beach but there were shuttles all day. All around a wonderful stay! The staff was very accommodating and went out of their way to make sure you had everything you need! Thank you!
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Assad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service but too intimate for me

Smaller complex than we are use to pool area also small Service was excellent just depends whether your prefer this more quieter intimate setting
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This four-star hotel exceeded our expectations. With amazing location among greenery next to a golf course, excellent food in all-inclusive restaurants, high cleaning standards and professional staff (including very helpful and friendly Negm at the reception desk), you cannot go wrong with this choice. It's an excellent value for money. Highly recommended.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Verified traveler

They had no swimming pool onsite
Stayed 9 nights in Aug 2024
Verified

8/10 Good

Erika

Liked: Staff & service, amenities, property conditions & facilities
The one problem we had that stopped an excellent was that we had birds nesting over our patio so it was filthy and smelly - I reported this every day but it was only jetwashed a few times so we couldn’t use the patio area - felt this problem wasn’t taken seriously and it was too dirty for the room cleaner to tackle with a mop
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Jacques

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
To much problems with the technical equipment of the rooms.
Stayed 9 nights in Nov 2023
Verified

8/10 Good

Joachim

Liked: Cleanliness, staff & service, room comfort
Bra hotell med alla bekvämligheter och säbra service
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Færre retter end de store hoteller men maden var mere velsmagende. Meget roligt hotel med flotte grønne omgivelser. Værelserne er meget store og alt er rent med god service. Personalet er meget venligt og service minded. Gode udendørsområder. Adgang til gode tennisbaner og en god tennis træner med rimelige priser. .
Stayed 7 nights in Dec 2025
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal von den Reinigungskräften bis hin zu den Gärtnern, den Köchen und den Kellnern alle sehr freundlich, zuvorkommend und hilfsbereit
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martin Lykke

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastisk pool, og super service ved poolen. Værelserne er meget normale men på ingen måde negativt. Strandområdet er lidt arealmæssige lidt presset, til gengæld er strand fin og der er mindre end 50 meter til snorkling med koraller. Kan bestemt anbefale Ala carte restaurant, men ikke de øvrige
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E’ una struttura davvero molto bella, enorme e ha tutto ciò di cui una persona in vacanza dovrebbe avere. Io ci ritornerei molto volentieri
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mycket trevlig personal och Wfi på hela området. Bra mat och väldigt säkert område
Stayed 9 nights in Feb 2025
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service, amenities
Schönes Resort, toller Strand
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Yasmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super a conseiller
Stayed 13 nights in Jul 2024
Verified

8/10 Good

Louisa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten eine sehr entspannte Zeit. Das Hotel bietet einen guten Service in allen Bereichen. Wir wurden jeden Tag nach der Zimmerreinigung mit einer schönen Figur aus Handtüchern von Mohamed überrascht. Die Poolanlage ist sehr schön und ruhig. Das Zimmer war sehr groß, wir hatten genügend Platz und einen schönen Ausblick auf Palmen und den Pool. Das Einzige was uns gestört hat, ist dass das Kartenschloss an der Zimmertüre nicht immer funktioniert hat und die Cocktails in der Bar waren nicht wirklich gut und lieblos angerichtet. Ansonsten alles top. Wir würden wieder kommen!
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren als Familie (2 Erwachsene / 2 Kinder 3 7 Jahre) im Saraya Palms. Wer Ruhe sucht ist hier absolut richtig. Die Anlage verfügt über einen Ruhe und einen Aktiv Pool welche je ein kleines Kinderbecken haben. Das Hotel liegt ausserdem neben dem Golf Platz der Madinat Makadi, was zum Vorteil hat das neben an kein weiteres Hotel angrenzt . Die Zimmer sind recht großzügig, wir hatten eins direkt am Pool mit 2 Schlafzimmer. Die Einrichtung ist schon etwas in die Jahre gekommen aber sauber. Es gibt ein Restaurant welches nicht die Masse an Auswahl hat, dennoch Geschmacklich alles sehr gut. Personal sehr zuvorkommend und freundlich. Ich würde dieses Hotel an Paare und Gäste empfehlen die wirklich Ruhe suchen. Mit zwei Kids im Alter von unseren würde ich aber das nächste Mal ein Hotel wählen welches entweder direkt am Strand liegt oder mehr Rutschen hat. Da wir aber diesmal wirklich nur 2 Tage ausspannen wollten, war die Entscheidung fürs das Palms absolut richtig.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war super!
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Gabriele

Liked: Amenities, property conditions & facilities
Ich mag dieses Hotel einfach. Man kann so gut entspannen und das gute Essen genießen
Stayed 10 nights in Mar 2023