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Hotel Luna de Plata

3.0 star property
3-star beachfront hotel near Costa Maya Port

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Photo gallery for Hotel Luna de Plata

Exterior
Front of property
Interior entrance
Honeymoon Room | In-room safe, individually decorated, individually furnished, desk
40-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Avenida Mahaual Manzana 25 Lote 2, Mahahual, QROO, 77976
  • Place, Mahahual Beach
    ‪6 min walk‬
  • Place, Mahahual Lighthouse
    ‪3 min drive‬
  • Place, Maya Chan Beach
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Junior Room, Sea View

Junior Room, Sea View | Terrace/patio

Junior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Bathroom | Shower, eco-friendly toiletries, towels, shampoo

Honeymoon Room

  • Garden view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room dining

Master Suite

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

About the neighborhood

Mahahual

On the beach.Stay at this Mahahual hotel and you'll be within half a mile (1 km) of Mahahual Beach and 2 miles (3 km) of Mahahual Lighthouse. Costa Maya Port and Maya Chan Beach are also within 3 miles (5 km).

What's nearby

  • Mahahual Beach - 6 min walk - 0.4 miles
  • Mahahual Lighthouse - 3 min drive - 1.8 miles
  • Dolphin Discovery - 7 min drive - 2.9 miles
  • Maya Chan Beach - 8 min drive - 3.7 miles
  • Maya Water Park - 9 min drive - 3.3 miles

Restaurants

  • ‪The Krazy Lobster - ‬15 min walk
  • ‪40 Cañones - ‬9 min walk
  • ‪Malecon 21 - ‬7 min walk
  • ‪Nohoch Kay - ‬8 min walk
  • ‪Tequila Beach Club - ‬2 min drive

About this property

Hotel Luna de Plata

3-star beachfront hotel near Costa Maya Port
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at Hotel Luna de Plata. Free self parking is available.

This 3-star Mahahual hotel is smoke free.

  • 21 guestrooms or units
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Luna de Plata offers 21 air-conditioned accommodations with safes and fans. These individually decorated and furnished accommodations include desks. 40-inch LED televisions come with cable channels.

Bathrooms include showers. This Mahahual hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 250 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • Designer stores

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Luna de Plata

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for MXN 150.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 250 per person
  • Crib (infant bed) fee: MXN 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Luna de Plata Hotel
Hotel Luna de Plata Mahahual
Hotel Luna de Plata Hotel Mahahual

Frequently asked questions

Does Hotel Luna de Plata have an airport shuttle?

Airport shuttle services are not available at Hotel Luna de Plata.

How close is Hotel Luna de Plata to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Hotel Luna de Plata offer free breakfast?

Free breakfast isn’t provided at Hotel Luna de Plata, but continental breakfast is offered for a fee of MXN 250 per person. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Hotel Luna de Plata?

No, there is no casino at this hotel.

What time is check-in at Hotel Luna de Plata?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Luna de Plata?

This hotel offers free self parking.

Does Hotel Luna de Plata have a pool?

Hotel Luna de Plata does not have a pool.

Does Hotel Luna de Plata have a spa?

This hotel doesn't have a spa, but it does offer deep-tissue massages, aromatherapy, and mani/pedis.

How close is Hotel Luna de Plata to downtown Mahahual?

Hotel Luna de Plata is 0.5 mi away from Mahahual.

Hotel Luna de Plata Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 44 out of 90 reviews
Rating 8 - Good. 24 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 9 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Janitta

Stayed 1 night in Aug 2025

8/10 Good

MA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 7 nights at Hotel Luna de Plata but stayed 6 due to transportation changes. Sadly, the property feels abandoned. The lobby furniture is worn out, paint is peeling from the walls, and the front area is broken, unshaded, and even gets wet when it rains. The restaurant has been closed for over a year (something Expedia has not updated), so there is no food service and not even drinking water for guests—we had to buy our own. At check-in, instead of a warm welcome, we were given a lecture about hotel rules, which left a poor first impression. During our stay, only three people were working with guests, including an excellent housekeeper who did her best, but overall the staff felt insufficient for the size of the property. On the positive side, the room was spacious, with a nice balcony and view. The quiet location at the far end of the Mahahual strip was convenient for relaxation, away from vendors and crowds. We adapted by buying a cooler for drinks, and nearby Bar Luna (great seafood) plus a corner store were very helpful. Still, the first impression was disappointing compared to the online photos (clearly from the hotel’s better days), and the nightly rate was overpriced for the condition of the property. Considering everything, both the hotel and Expedia should compensate guests for misleading information.
Stayed 7 nights in Aug 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel across the street from the beach. A bit of a walk to the center of town but not too far.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Jul 2025

4/10 Poor

Paola Lara

Stayed 4 nights in Apr 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bonito, la habitación en agradable con todo lo necesario y muy buena atención.
Stayed 1 night in Mar 2025

6/10 Okay

Kellie

Traveled with partner
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna de Plata is the last hotel on the Malecon (the walkway by the sea in Mahuhalal), and. that is what makes it special. It is the last stronghold on the Maya Coast to withstand tourist invasion. II is low-key as if sucmbing to the sea breezes and the quiet. Both the hotel and the area feel like the world of yesterday. Low-key, personal, and not slick. You can walk to the town's center to enjoy the various restaurants, but you always retreat to this peaceful oasis, leaving the cruise ships that frequent the town in the distance. Dario, the Italian-born owner, and his staff are very sweet , dedicated individuals who are attentive and available but not sleek and overbearing as in most of the resort hotels. Do not miss the bar and restaurant of the neighboring Luna Beach Club only few steps away where you can nurse a margarita or mojito at sunset on the beach, all the way to moonrise, taking in the peacefulness of this part of Mahahuhal. But hurry up before the Cruise ships wil devour this last piece of havean
Stayed 10 nights in Jan 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner Dario was super helpful and cordial. Place and location were perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hugo

Stayed 2 nights in Sep 2024

4/10 Poor

Belem

Stayed 3 nights in Feb 2024

10/10 Excellent

Brandy, Kirkland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service. Delicious restaurant on property. Beautiful property! Nice location away from hustle and bustle. Be prepared for some aggressive mosquitos.
Stayed 2 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and Comfortable

Very nice, clean hotel at the quiet end of Mahajual. No cruise ship tourists so the beach across the street was pretty much private. The breakfast was very good and the food for snacks and dinner was excellent (surprisingly excellent pizza - also try the eggplant). The staff was friendly and attentive but sometimes there might not be anyone at the desk who speaks English. They will use Google Translate to navigate through any issues, however. They were all very accommodating.
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member was friendly! From the clerk to the manager and servers.
Stayed 2 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Never been before at Mahahual, it is far away distant driving but worth it, its a pleasant, quite, relaxing and peaceful place. Morning sun raisin is amazing. At hotel, staff are very concentrate in their tasks, it is administrated by local and italians that gave you a mix of well cultural work to provide a very organized place, you can stay calm and have nice walks along beach. Food its amazing (italian-mexican caribbean), rooms very comfortable, instalations all what you need n staff very friendly, I have a great welcome at my arriving, I will come back soon!!
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from beach. Did not spend any time on beach at hotel as chair cushions were all damp. Room great however sure miss having a small fridge in room to keep beer cold. Ssecond small bed rickidy and needs to be replaced. Staff very nice.
Stayed 2 nights in Dec 2022

10/10 Excellent

Abel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ambiente tranquilo
Stayed 1 night in Aug 2025

8/10 Good

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo en orden
Stayed 1 night in Nov 2025

8/10 Good

Araille

Traveled with group
Liked: Cleanliness, staff & service, amenities
Nos atendieron muy bien, las habitaciones son amplias, limpias y nos dieron solución a detalles que necesitábamos de manera muy rápida. Mi sugerencia sería que el personal estuviera más atento al realizar la limpieza en el área del baño. Retiramos una telaraña grande en la regadera que se notaba llevaba varios días ahí. Fuera de eso odo muy ben
Stayed 4 nights in Nov 2025

4/10 Poor

Judith

Traveled with partner
Disliked: Cleanliness, amenities
El precio pagado no se justifica con la calidad recibida. Habitacion bonita. Empolvada y con arañitas muertas. La estancia estuvo llena de inconvenientes: * Lejos del andador: Ubicación muy desfavorable. * Falta de mantenimiento: Instalaciones descuidadas, ambiente desolado y empolvado. * Playa abandonada: Cero servicios disponibles. * Servicios fallidos: Restaurante con mal servicio, iban a llamar personal de otro hotel. La TV no funcionaba. * Molestias: Caminos oscuros a las escaleras y ruido excesivo de una retroexcavadora. En resumen: Una gran decepción por el costo. Lo Positivo: La chica y el joven de recepción muy amables.
Stayed 1 night in Nov 2025

8/10 Good

Severin

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

2/10 Terrible

Filomena

Disliked: Cleanliness, staff & service
Pésimo lugar para hospedarte huele horrible la playa nunca se hospeden en este lugar
Stayed 2 nights in Oct 2025

4/10 Poor

Nathalie

Disliked: Cleanliness
Hôtel avec potentiel mais qui mérite un nettoyage plus approfondi : dessous climatiseur sale + cousins terrasse en très mauvais état. Le coffre dans la chambre ne fonctionne pas et n'est pas fixé. Les Sargasses sont retirées devant tous les autres hôtels mais laissées devant le Luna d'où une odeur désagréable.
Stayed 1 night in Oct 2025