Dreams Madeira Resort Spa & Marina - All Inclusive

5.0 star property
5-star beachfront hotel with 3 outdoor pools

Choose dates to view prices

Photo gallery for Dreams Madeira Resort Spa & Marina - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Property video
Poolside bar
Double Room, Balcony, Ocean View (Adults Only) | View from room
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Sitio da Piedade, Machico, Madeira, 9200-044
  • Place, Sao Lourenco Point
    ‪1 min walk‬
  • Place, Madeira Whale Museum
  • Place, Machico Beach
    ‪11 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪15 min drive‬

Room options

Double Room, Balcony, Garden View (2 Adults + 1 child)

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Garden View (Adults Only)

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Balcony, Ocean View (Adults Only)

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Balcony, Garden View (2 Adults + 1 child)

  • 624 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Balcony, Garden View (2 Adults + 2 child)

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Balcony, Garden View (3 Adults + 1 child)

  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Room, Balcony, Garden View (4 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Balcony, Marina View (2 adults + 2 children)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Apartment, Balcony, Marina View (3 adults)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Apartment, Balcony, Marina View (Marina, 3 Adults + 1 Child)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Apartment, Balcony, Marina View (Marina, 4 Adults)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Family Double Room, Balcony, Ocean View (2 adults+ 1 child)

  • 624 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Family Double Room, Balcony, Ocean View (2 adults + 2 children)

  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Family Double Room, Balcony, Ocean View (4 adults)

10.0 out of 10
Exceptional
(1 review)
  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Family Double Room, Balcony, Ocean View (3 adults + 1 child)

  • 624 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (6 adults)

  • 936 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 2 children)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 1 child)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (4 adults + 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (5 adults + 1 child)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Double Room, Balcony, Garden View (2 adults Preferred Club)

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Garden View (2 adults+ 1 child Preferred Club)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Garden View (3 adults Preferred Club)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Ocean View (2 adults+ 1 child Preferred Club)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Ocean View (Preferred Club, 1 Adult)

  • 312 sq ft
  • Sleeps 1
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Ocean View (2 adults Preferred Club)

8.0 out of 10
Very good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 312 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Deluxe Double Room, Balcony, Ocean View (2 adults Preferred Club)

  • 463 sq ft
  • Sleeps 2
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Deluxe Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 463 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Pool Access (2 adults Preferred Club)

  • 323 sq ft
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

Suite, Terrace (2 adults Preferred Club)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Double Sofa Bed

Suite, Terrace (Preferred Club, 3 Adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

Suite, Terrace (Preferred Club, 3 Adults + 1 Child)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Suite, Terrace (Preferred Club, 4 Adults)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, Balcony, Ocean View (Preferred Club, 2 Adults + 2 Children)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, Balcony, Ocean View (Preferred Club, 3 adults + 1 child)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, Balcony, Ocean View (Preferred Club, 3 Adults + 2 Children)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults Preferred Club)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, Balcony, Ocean View (Preferred Club, 4 Adults + 2 Children)

  • 936 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Ocean View (2 adults+ 3 children Preferred Club)

10.0 out of 10
Exceptional
(1 review)
  • 936 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

Suite, Terrace, Ocean View (4 adults Preferred Club)

  • 829 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 3 Adults + 1 Child)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 4
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 8 Adults)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 3 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 5 Adults + 3 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 6 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 7 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)
  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Villa, Private Pool, Sea View (Preferred Club, 4 Adults + 2 Children)

  • 2013 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Machico

On the beach.A stay at this hotel places you within half a mile (1 km) of Sao Lourenco Point and 3 miles (5 km) of Madeira Whale Museum. Also, Whale Museum is within 3 miles (5 km) and Pico do Facho Viewpoint is within 6 miles (10 km).

What's nearby

  • Sao Lourenco Point - 1 min walk - 0.0 miles
  • Whale Museum - 5 min drive - 2.6 miles
  • Machico Beach - 11 min drive - 5.4 miles
  • Santo da Serra Golf Club - 14 min drive - 7.3 miles
  • Palmeiras Beach - 16 min drive - 9.2 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 15 min drive

Restaurants

  • ‪Maré Alta - ‬11 min drive
  • ‪O Pescador - ‬12 min drive
  • ‪Baía Beach Club - ‬11 min drive
  • ‪O Galã - ‬11 min drive
  • ‪Muralhas Bar - ‬7 min drive

About this property

Dreams Madeira Resort Spa & Marina - All Inclusive

5-star beachfront hotel with 3 outdoor pools
Dreams Madeira Resort Spa & Marina - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Dreams Madeira Resort Spa & Marina - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

A business center and meeting rooms are available. A children's pool, a fitness center, and spa services are also featured at the luxury Dreams Madeira Resort Spa & Marina - All Inclusive. A free area shuttle within 31.40 km is available. A complete renovation of Dreams Madeira Resort Spa & Marina - All Inclusive was completed in September 2024.

This 5-star Machico hotel is smoke free.

  • 366 guestrooms or units
  • 3 levels
  • 5 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Built in 2013
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
Dreams Madeira Resort Spa & Marina - All Inclusive offers 366 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies. Each accommodation is individually decorated. 65-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Machico hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Dreams Spa *. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 31.4 km
  • Onsite parking options include a garage

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Free water park
  • Full-service spa
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch smart TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Quinta Do Lorde Marina Machico
Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina
Quinta Lorde Marina Machico
Quinta Lorde Marina
Hotel Quinta Do Lorde Resort Hotel Marina Machico
Machico Quinta Do Lorde Resort Hotel Marina Hotel
Hotel Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde Marina Machico

Frequently asked questions

How close is Dreams Madeira Resort Spa & Marina - All Inclusive to the airport?

Dreams Madeira Resort Spa & Marina - All Inclusive is 9.2 mi (15-min drive) away from the Cristiano Ronaldo Airport (FNC) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Madeira Resort Spa & Marina - All Inclusive?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Dreams Madeira Resort Spa & Marina - All Inclusive on Nov 1, 2025 start from $228.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Madeira Resort Spa & Marina - All Inclusive have an airport shuttle?

Dreams Madeira Resort Spa & Marina - All Inclusive offers an airport shuttle.

How close is Dreams Madeira Resort Spa & Marina - All Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Dreams Madeira Resort Spa & Marina - All Inclusive offer free breakfast?

Dreams Madeira Resort Spa & Marina - All Inclusive does not offer free breakfast.

Is there a casino at Dreams Madeira Resort Spa & Marina - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Dreams Madeira Resort Spa & Marina - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Dreams Madeira Resort Spa & Marina - All Inclusive?

Free parking is not available at this hotel.

Does Dreams Madeira Resort Spa & Marina - All Inclusive have a pool?

Dreams Madeira Resort Spa & Marina - All Inclusive features 3 outdoor pools and a children's pool.

Does Dreams Madeira Resort Spa & Marina - All Inclusive have a restaurant?

Dreams Madeira Resort Spa & Marina - All Inclusive is home to World Café, which features international cuisine.

Does Dreams Madeira Resort Spa & Marina - All Inclusive have a spa?

Pamper yourself with a day at Dreams Spa *, where you can enjoy facials, body treatments, and mani/pedis.

How close is Dreams Madeira Resort Spa & Marina - All Inclusive to downtown Machico?

Dreams Madeira Resort Spa & Marina - All Inclusive is 1.5 mi away from Caniçal.

Reviews

Dreams Madeira Resort Spa & Marina - All Inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 88 out of 142 reviews
Rating 8 - Good. 26 out of 142 reviews
Rating 6 - Okay. 16 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

Reviews

10/10 Excellent

Jessica

Stayed 4 nights in Jun 2025

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! A lovely stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
This property is gorgeous! Wonderful staff, some of the best food I have ever had, and overall an incredible experience. Andres at Moments Bar was great. We enjoyed the activities and overall atmosphere.
Stayed 3 nights in Jun 2025

8/10 Good

Lina

Liked: Cleanliness, property conditions & facilities
Booking a la carte restaurants is a nightmare
Stayed 3 nights in Jun 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about this place! Gorgeous room with an amazing view. Buffet was excellent with lots of options. Service was extremely attentive in all aspects. My only complaint is with regard to booking the a la carte restaurants. The only way to get a reservation was to stay up until midnight and book right then. But the buffet was quite good so we didn’t mind this too much.
Stayed 5 nights in Jul 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is still in soft opening however, the location, amenities and family friendly atmosphere is great. Still some kinks to work out (speediness of dish cleanup, speed of service in speciality restaurants) but I wouldn’t fault the staff, Some are still learning. You can get a Bolt to many attractions and the “experience team” is there to always lend a hand. We will be coming back
Salt water pool
Cocoa Cafe
Main square
Ouishii restaurant
Stayed 6 nights in Jun 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Dara, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible resort. From the moment we arrived, the property was breathtaking and very well maintained. It has multiple pools and dining options. The food was very good with lots of options. Reservations for the restaurants opened at midnight and you had to book quickly or you won’t get a spot. The resort offered many activities throughout the day and night. The gym was well equipped. Staff is very friendly and accommodating. When the star gazing was cancelled, they put out the telescope just for us. Thank you Paulo and David! Ask for anything and you shall receive. This resort takes luxury to another level. It’s far from Funchal and not much around the property other than some beautiful hiking trails. However, the resort offered rental cars right on spot. The front desk arranged everything for us. We rented a car for two days and so glad we did. Highly recommend staying at this resort. Rooms are very clean and spacious with gorgeous views. Property is on a large hill with lots of steps so could be different for those with mobility issues. Would stay here again and again.
Stayed 7 nights in Jun 2025

6/10 Okay

MARILYN

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This 5 star resort is beautiful! Well kept. Rooms are amazing and very clean. Most of the staff were friendly and helpful. Their World Café International buffet restaurant had a great selection of food and lots of fresh local fruits! Service is amazing with cooked to order omelette station and cooked to order meats and fish to grill in front of you. The Cocoa Cafe is where you can order drinks and coffee drinks until 10pm. They also served sandwiches and tasty baked foods. The service here was superb! However, their a la carte restaurants need a lot of improvement. First of all, all their a la carte restaurants (except for the Você Beach bar and their sports bar restaurant) need reservation. Reservations are difficult to book through their online system. A la carte restaurants were disappointing and food & service was subpar. Seating areas by the bars and the pools were limited. It was a beautiful resort but didn't offer 5 star service overall. I would not go back or recommend this place. Not worth the money.
Stayed 5 nights in Jun 2025

8/10 Good

Ever

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Good n quiet property
Stayed 5 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Jun 2025

10/10 Excellent

Jasvier, Nottingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Anwar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 6 nights in Jun 2025

10/10 Excellent

Boat

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The villa was very spacious, clean and had everything we needed and more. The resort had plenty of food options that were all great. Service was good. Our personal small villa pool had warm water but every other pool on the resort was cold and there were no hot tubs. The kids splash pad was a nice surprise as it was not advertised on their website. Location was close to a beautiful hike but a little far from the city. Keep in mind that parking and shuttles cost extra. Some things that were not so great are that our balcony doors would not open or unlock at all downstairs and the doors in the upstairs balcony would not lock. The bathroom also had some plumbing connection issue and although it was thoroughly cleaned it always smelled of piss.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jacek

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Jodi

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check-in process took three hours, and unfortunately, our bags were delivered to the wrong room. Securing dinner reservations at one of the "exclusive" restaurants proved to be quite challenging. The buffet offerings for both dinner and breakfast were disappointingly cold and lacked flavor. In the evening, it was difficult to order a drink as the bar backs did not take orders only the waiters did. The accommodations were clean, and the pictures accurately represented their appearance.
Stayed 1 night in Jun 2025

10/10 Excellent

Josee

Stayed 4 nights in May 2025

8/10 Good

Rachael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic rooms, great food. There perhaps does need to be some persistence in training staff and getting them to use their initiative, but they were generally friendly. Location good, though further out from Funchal, so you just need to be organised if planning days out. Great for a chilled AI holiday!
Stayed 4 nights in May 2025

10/10 Excellent

Ismaray

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, excellent food and the room are very clean.
Stayed 6 nights in May 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Don’t go here

Terrible service and terrible food
Stayed 3 nights in May 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Break

Beautiful, safe and secure resort with excellent facilities. Staff were all very friendly and welcoming. We had a sea view room (adults only block) which was really spacious, quiet and clean. Great selection of restaurants to eat at but we couldn’t get booked in to most for dinner due to already being at full capacity however, we were only there for 3 nights so if we had stayed longer, we would have been able to experience the different ones. The world buffet was always an option if you can’t get in to eat at the others. Overall we were very impressed for a first time all inclusive hotel break and we would definitely return back for longer next time.
Stayed 3 nights in May 2025

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing resort I’ve ever stayed in! Close to some great hikes and the people there were fantastic!! Highly recommend!
Stayed 2 nights in May 2025

10/10 Excellent

Hongmei

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean and staff are super friendly and helpful! The views from the hotel are astonishing! The buffet restaurant has sufficient variety and with good quality. I have a positive experience overall. Some area for improvement: booking restaurant could be very difficult, room service lady forgot to come back to clean the room. It’s mainly due to short of staffs since the week we visited was Easter holiday and the hotel is in the process of getting ready to run at full capacity.
Stayed 6 nights in Apr 2025