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4.5 out of 5

"The property was great! The restaurant was great! The location is amazing! The service was also great, but there were a few aspects that could be impr ... " More

By a verified traveler on Sun 30 Jun 2019

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Hotel Description

4-star hotel in Maastricht-Centre Urban District

Maastricht retreat

You'll be steps from Fair Play Casino Maastricht and within a 10-minute walk of Centre Ceramique with a stay at this Maastricht-Centre Urban District hotel. Bonnefanten Museum and Hoge Brug are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a garden are also offered.

Free WiFi, flat-screen TVs

The 149 soundproofed guestrooms offer free WiFi and room service. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$89* Per night/room Nov 8 - Nov 9

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Amrâth Grand Hotel de l'Empereur ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Amrâth Grand Hotel de l'Empereur

Everyone (1) Family (2)
4 out of 5
The property was great! The restaurant was great! The location is amazing! The service was also great, but there were a few aspects that could be improved - the in-room air-conditioning did not work, only the fan feature worked, and even with the DND sign on the door, we received new, fresh towels nearly every day - without requesting or needing them...kind of defeated the hotels green efforts.

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 3, 2019 by Team Amrâth Grand Hotel de l'Empereur

Dear Anonymous, Thank you very much for your review about your stay. We are glad to hear that you enjoyed our central location and restaurant. Our apologies that the climate control was not working well in your room. We appreciate your feedback and will forward this to the other departments. We hope that you have a fond memory of your stay with us and we look forward to welcoming you back in the future. Kind regards, Team Amrâth Grand Hotel de l'Empereur

5 out of 5
Right across from the central railway station. Nice room with mini bar. Overlooked the terrace which was nice and relaxing. Restaurant and bar and reception staff is GREAT. Delicious breakfast buffet. Could not get Wi-Fi on kindle.

Posted by on Jun 18, 2019

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Comment from Hotel Management

Jun 29, 2019 by Team Amrâth Grand Hotel de l'Empereur

Dear guest, We would like to thank you for your very nice review. Good to hear that you enjoyed the delicious breakfast buffet and that the restaurant and bar and reception staff is great. We appreciate it. We hope to welcome you again as one of our guests in the future. With kind regards, Team Amrâth Grand Hotel de l'Empereur

About the Amrâth Grand Hotel de l'Empereur

Location Stationsstraat 2, Maastricht, 6221 BP

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. An indoor pool, a terrace, and multilingual staff are also featured at the business-friendly Amrâth Grand Hotel de l'Empereur. For a fee, parking is available. This 4-star Maastricht hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • Built in 1902
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Maastricht Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Amrâth Grand Hotel de l'Empereur offers 149 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Maastricht hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Separate bedroom
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Restaurant de l Empereur - This brasserie serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 26.25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.13 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.25 for adults and EUR 8.10 for children (approximately)
  • Self parking fee: EUR 19.50 per night
  • Rollaway bed fee: EUR 26.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Amrâth Grand Hotel l'Empereur
  • Amrâth Grand Hotel l'Empereur Maastricht
  • Amrâth Grand l'Empereur
  • Amrâth Grand l'Empereur Maastricht
  • Amrath Grand Maastricht
  • Grand Hotel l'Empereur
  • Hotel l'Empereur
  • l'Empereur Hotel
  • Amrath L'empereur Maastricht
  • Amrâth Grand Hotel de l'Empereur Hotel
  • Amrâth Grand Hotel de l'Empereur Maastricht
  • Amrâth Grand Hotel de l'Empereur Hotel Maastricht
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.