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The Urban Hotel Lusaka

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Lusaka hotel

Choose dates to view prices

Photo gallery for The Urban Hotel Lusaka

2 bars/lounges
Lobby
Interior detail
Panoramic Double Room | Premium bedding, desk, laptop workspace, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
35 Lake Rd, Lusaka, Lusaka Province
  • Place, 37d Gallery
    ‪14 min walk‬
  • Place, Mulungushi Confrence Centre
    ‪11 min drive‬
  • Place, Lusaka National Park
    ‪15 min drive‬
  • Airport, Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪28 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, free WiFi

Double Room, 1 Queen Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, laptop workspace, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, desk, laptop workspace, free WiFi

Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, desk, laptop workspace, free WiFi

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, desk, laptop workspace, free WiFi

Panoramic Double Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lusaka

In Lusaka .A stay at this hotel places you within half a mile (1 km) of 37d Gallery and 6 miles (10 km) of Kabwata Cultural Village. Lechwe Trust Art Gallery and Chilenje House are also within 6 miles (10 km).

What's nearby

  • 37d Gallery - 14 min walk - 0.8 miles
  • Lusaka National Museum - 9 min drive - 5.0 miles
  • Mulungushi Confrence Centre - 11 min drive - 5.5 miles
  • Lusaka City Market - 11 min drive - 6.0 miles
  • Lusaka National Park - 15 min drive - 6.9 miles

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 47 min drive

Restaurants

  • ‪The Other Side - ‬7 min walk
  • ‪Cappello - ‬2 min drive
  • ‪Greenleaf Pub & Grill - ‬3 min drive
  • ‪CANTINA - ‬5 min walk
  • ‪Eden Haus - ‬11 min walk

About this property

The Urban Hotel Lusaka

Enjoy 2 bars/lounges at this 3.5-star Lusaka hotel
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

7 meeting rooms and coworking spaces are available. The business-friendly The Urban Hotel Lusaka also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Lusaka hotel is smoke free.

  • 75 guestrooms or units
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
The Urban Hotel Lusaka offers 75 accommodations with air conditioning. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Lusaka hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Premium bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 320210033659

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Urban Hotel
The Urban Hotel Lusaka Hotel
The Urban Hotel Lusaka Lusaka
The Urban Hotel Lusaka Hotel Lusaka

Frequently asked questions

How close is The Urban Hotel Lusaka to the airport?

The Urban Hotel Lusaka is 13.4 mi (47-min drive) away from the Lusaka (LUN-Kenneth Kaunda Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Urban Hotel Lusaka?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at The Urban Hotel Lusaka on Mar 19, 2026 start from $162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Urban Hotel Lusaka have an airport shuttle?

The Urban Hotel Lusaka offers an airport shuttle 24 hours a day, for a charge of USD 25 per person, one-way.

Does The Urban Hotel Lusaka offer free breakfast?

The Urban Hotel Lusaka offers free buffet breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at The Urban Hotel Lusaka?

No, there is no casino at this hotel.

What time is check-in at The Urban Hotel Lusaka?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at The Urban Hotel Lusaka?

This hotel offers free self parking.

Does The Urban Hotel Lusaka have a pool?

The Urban Hotel Lusaka does not have a pool.

Does The Urban Hotel Lusaka have a restaurant?

Yes, there is a restaurant on site.

Does The Urban Hotel Lusaka have a spa?

There are no spa services available at this hotel.

How close is The Urban Hotel Lusaka to downtown Lusaka?

The Urban Hotel Lusaka is 2.3 mi away from Lusaka Central.

The Urban Hotel Lusaka Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 48 reviews
Rating 8 - Good. 20 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 2 out of 48 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2025

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

MEGAN, Raleigh

Stayed 3 nights in Sep 2025

8/10 Good

Kapinga

Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kalumbu

Stayed 1 night in Aug 2025

6/10 Okay

Ben

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

I am impressed with the urban lifestyle
Stayed 2 nights in May 2025

8/10 Good

Desire Elese

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Urban Hotel Lusaka and was impressed by its modern design and high-quality amenities. The rooms were clean and well-appointed, providing a comfortable stay. The on-site restaurant offered a good selection of meals, and the staff were friendly and attentive. The hotel's location near embassies and government offices was convenient, and its proximity to a shopping center (15 minutes driving distance) was a plus. Overall, it was a pleasant experience, and I would recommend it to others visiting Lusaka.
Stayed 3 nights in Nov 2024

10/10 Excellent

Isaac

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean, new, and affordable!
Stayed 4 nights in Nov 2024

8/10 Good

Kenneth

Business traveler
Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Samuel Andreas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Anotida

Liked: Cleanliness, property conditions & facilities
Great hotel. Loved the sea food pie and breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Zambia n a business trip and everyone at the hotel was very welcoming the staff helped where help was needed. Great food and great atmosphere.
Stayed 1 night in Sep 2024

8/10 Good

Anna

Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Business traveler
Stayed 2 nights in Mar 2024

4/10 Poor

Kenny

Business traveler
Disliked: Staff & service

It didn’t work for me.

I booked an executive room days before travelling and my booking was confirmed. When I arrived at the hotel I was told they had no room for me. I had to wait for hours before I was given a standard room for the same price Hotels.com quoted. I felt cheated. It was my first time to use hotels.com
Stayed 6 nights in Mar 2024

6/10 Okay

DETRIC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average.. Room a bit small stayed in double room.. perfect for 1 person to sleep and go..
Stayed 1 night in Mar 2024

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
It is a newer hotel. Felt safe. They have a bank and 🏧 on the second floor with a guard.
Stayed 1 night in Feb 2024

10/10 Excellent

Tobi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

The hotel is a lovely hotel, equipped with all the facility that you need. It has a bar and a restaurant. The rooms are clean daily if needed. There are and poor facilities within the room or you can call to ask for things that an iron, which they can do for you or they Can give it to you. We weren’t from Zambia but we needed to make some calls and we were able to do that free of charge. They went above and beyond to help us. The staff are friendly and informative, and if I’m ever in Lusaka again, that would be my place to stay. Breakfast is a buffet which consist of a full English and you can get your eggs done as you wish then they’ve got cold patisseries and pour Asian cereal. It’s very plentiful. The Wi-Fi works throughout the whole of the whole hotel.
Stayed 3 nights in Feb 2024

8/10 Good

Bazak

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Location
Stayed 2 nights in Jan 2024

6/10 Okay

Samuel Andreas

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Chilu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Chewe

Business traveler
Liked: Cleanliness, staff & service
Beautiful place. Wonderful ambiance. Great hospitality
Stayed 1 night in Jan 2024

10/10 Excellent

sylvester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Dec 2023