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"The place was as expected. " More

By a verified traveler on Sat 23 Oct 2021

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Hotel Description

Hotel near Luray Caverns in Luray

In Luray

Your stay at this Luray hotel places you within a 10-minute walk of Valley Health Page Memorial Hospital and Warehouse Art Gallery. Luray Caverns and The Garden Maze at Luray Caverns are also within 2 miles (3 km).

Business services

A restaurant and a seasonal outdoor pool are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking and a terrace are also offered on site.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$65* Per night/room Aug 29 - Aug 30

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn ratings based on 23 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn

Everyone (9) Couples (1) Family (2)
5 out of 5
The place was as expected.

Posted by on Oct 23, 2021

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Comment from Hotel Management

Oct 25, 2021 by General Manager

Dear Robert, It was our pleasure to welcome you to Quality Inn Luray. We trust we met your standards with our comfortable and clean accommodations, as well as our attentive service. Thank you for being our guest, and we look forward to seeing you again soon.

2 out of 5
This place is neither quality or an inn. Id say its a budget motel, but its ridiculously overpriced for a dirty roadside motel full of transient construction workers. Not much in the area but not worth your money

Posted by , from LAKE COMO on Sep 5, 2021

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Comment from Hotel Management

Sep 9, 2021 by General Manager

Dear Brian, We appreciated the opportunity to host you, and we thank you for taking a moment to share your comments. Providing exceptional hospitality is our top priority, so we're disappointed to hear that your experience was not what it should have been. We'll discuss your remarks with our housekeeping staff to ensure our high standards are upheld moving forward. Please consider allowing our team a second chance to deliver the memorable stay you expected and deserve.

4 out of 5

Posted by on Aug 27, 2021

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5 out of 5
They had a small restaurant for breakfast, pancakes, eggs cooked to order, bacon, ham, sausage, wait staff. More enjoyable than the scrambled eggs sausage patty, biscuit,make your own waffle and cereal thT EVRYOTHER HOTEL/MOTEL OFFERS.. The room were clean, the bathroom was clean, and looked like it was remodeled. Sadly the pool was closed for the season. The staff was accommodating.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 4, 2019 by General Manager

Comfortable accommodations and friendly staff are both essential to any visit, and to hear that this was your experience has us delighted. We're glad you could join us for a delicious breakfast and hope to see you again at Quality Inn Luray when the weather's warmer so you can try out our relaxing pool.

3 out of 5
Soap scum all over bathtub, no coffee, wifi didn't work and when checking out lady told me i already had and argued

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by General Manager

Thank you for taking the time to reach out to us regarding your recent visit. We are truly sorry that your stay did not completely meet expectations and for any lapse in service that you felt you received. Your feedback is appreciated and will be addressed with our team immediately, as it is always our goal to deliver an excellent experience. We'd love a second chance to show you that next time you're in town!

4 out of 5
Its great!! We needed a quick place to stay and it was a no frills but clean place.

Posted by on Jun 1, 2019

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Comment from Hotel Management

Jun 4, 2019 by General Manager

Dear Tracy, We appreciate you taking the time to share your feedback after your recent stay at the Quality Inn Luray! It is our goal to provide each guest with a comfortable and relaxing visit, and we're happy to hear that your accommodations met your needs. Please come see us again next time your travels bring you to the area!

4 out of 5

Posted by on Mar 29, 2019

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4 out of 5
Comfortable bed, clean room, friendly and helpful staff and an overall good experience.

Posted by on Dec 28, 2018

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Comment from Hotel Management

Dec 28, 2018 by General Manager

It was a pleasure hosting you while you were in town. We're thrilled our clean, comfortable rooms provided you the ideal place to rest and that our wonderful staff made you feel at home. Should your travels bring you back to the area, we invite you to stay with us again.

3 out of 5
The first room they gave us was not cleaned yet... so they moved us to a room where the door was open when we got there. As it turns out, the hotel door was extremely hard to open and close during our stay. We literally had to shove it open from the outside and yank super hard to open from the inside. The staff itself was very good. The desk associate with blue hair was super friendly!

Posted by on Dec 25, 2018

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Comment from Hotel Management

Dec 28, 2018 by General Manager

Dear Sabrina, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced with your room's door and our maintenance team will promptly address that. However, it's good to know that you received friendly front desk assistance. We value your input and hope for an opportunity to make your next stay even better.

3 out of 5

Staff was Super Nice...Rooms are fine

Pros: The staff was very professional and friendly. The pool was super clean!
Location: Close to the Luray Caverns, Bell Tower, Cooter's (6 miles away). We also went to the Route 11 chip factory (11 miles away).
From the front desk to the waitress at Alexander's the staff at this Best Western and very charming and professional. We stayed over-night and used the pool which was clean (3ft - 5ft) and it also had a handicap lift. I think that's really cool to have for such a small place and I don't believe that's in the hotel description. The decor is dated but everything was fresh smelling, bright white pillows/towels and the carpet is clean with no stains. We stayed in Room 220 which was very convenient to our vehicle but on the 2nd floor. Seniors should request a 1st floor unit as there are about 20 steps to climb to the 2nd level. Finally the restaurant and amazing service and food for breakfast. For less than $100 per night this is a nice, friendly and clean place to stay close to the Luray Caverns. We would stay there again!

Posted by , from Richmond, VA on Jun 27, 2017

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Comment from Hotel Management

Jun 30, 2017 by Nita

Thank you for staying with us and I am glad that you like our service. Hope to see again soon.. Nita/Manager

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn. Self parking is free. This Luray hotel is smoke free.

  • 40 guestrooms or units
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn offers 40 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:30 AM.

Quality Inn has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.00 and USD 10.00 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Intown Luray Hotel
  • Best Western Intown Hotel
  • Best Western Intown Luray
  • Best Western Intown
  • Quality Inn Luray
  • Quality Luray
  • Quality Inn Hotel
  • Quality Inn Luray
  • Quality Inn Hotel Luray

You should know

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.