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Hotel City Lugano, Design & Hospitality

4.0 star property
4-star hotel near Lake Lugano

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Photo gallery for Hotel City Lugano, Design & Hospitality

Welcome to Hotel City, where sleek lines and contemporary design create a warm and inviting atmosphere.
Relax in this stylish room with two single beds, a desk area, and a comfortable armchair.
Relax in a spacious room with a variety of seating options, a bar area, and a large chandelier.
Enjoy meals in a stylish dining area with unique chairs, a floral centerpiece, and a clean, minimalist design.
Relax and socialize in this inviting patio area, featuring comfortable seating and a shaded space.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Laundry
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
Via G. Bagutti 4, Lugano, TI, 6900
  • Palazzo dei Congressi
    ‪12 min walk‬
  • Via Nassa
    ‪14 min walk‬
  • Lake Lugano
    ‪18 min walk‬
  • Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Family Room, 2 seperate bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 seperate bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Modern Single Room

Modern Single Room | Minibar, in-room safe, desk, laptop workspace

Modern Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 240 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double Room

Style Double Room | Minibar, in-room safe, desk, laptop workspace

Style Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Double Room

Minibar, in-room safe, desk, laptop workspace

Exclusive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Modern Cosy Double Room (1 queen bed)

Modern Cosy Double Room (1 queen bed) | Minibar, in-room safe, desk, laptop workspace

Modern Cosy Double Room (1 queen bed)

9.2 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lugano

Heart of Lugano.Within a 15-minute walk of this Molino Nuovo hotel, you'll find University of Lugano and Parco Ciani. Also, Cantonal Art Museum is within half a mile (1 km) and Lake Lugano is within 2 miles (3 km).

What's nearby

  • Lungolago - 12 min walk - 0.7 miles
  • Palazzo dei Congressi - 12 min walk - 0.7 miles
  • Via Nassa - 14 min walk - 0.8 miles
  • Lake Lugano - 18 min walk - 1.0 mile
  • Funicolare Monte Brè - Cassarate Station - 19 min walk - 1.0 mile

Getting around

  • Lugano (QDL-Lugano Rail Station) - 17 min walk
  • Lugano Funicular Station - 18 min walk
  • Lugano (LUG-Agno) - 18 min drive

Restaurants

  • ‪Ristorante Americano - ‬2 min walk
  • ‪Osteria La Pecora Nera - ‬4 min walk
  • ‪Pizza D.O.C. - ‬4 min walk
  • ‪Bar Lando - ‬2 min walk
  • ‪Canvetto Luganese - ‬3 min walk

About this property

Hotel City Lugano, Design & Hospitality

4-star hotel near Lake Lugano
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and concierge services are also featured at Hotel City Lugano, Design & Hospitality. For a fee, parking is available.

This 4-star Lugano hotel is smoke free.

  • 48 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel City Lugano, Design & Hospitality offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and complimentary toiletries.

This Lugano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Arabic, Danish, English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel City Lugano Design Hospitality
Hotel Design Hospitality
City Lugano Design Hospitality
Design Hospitality
Hotel City Lugano, Design & Hospitality Hotel
Hotel City Lugano, Design & Hospitality Lugano
Hotel City Lugano, Design & Hospitality Hotel Lugano

Frequently asked questions

How close is Hotel City Lugano, Design & Hospitality to the airport?

Hotel City Lugano, Design & Hospitality is 4.1 mi (18-min drive) away from the Lugano (LUG-Agno) airport, the closest popular airport to the property.

Does Hotel City Lugano, Design & Hospitality have an airport shuttle?

Airport shuttle services are not available at Hotel City Lugano, Design & Hospitality.

How close is Hotel City Lugano, Design & Hospitality to the beach?

This hotel is 7.9 mi (19-min drive) from Lido di Campione and 10.5 mi (33-min drive) from Panama Beach. Don't forget your sunscreen!

Does Hotel City Lugano, Design & Hospitality offer free breakfast?

Free breakfast isn’t provided at Hotel City Lugano, Design & Hospitality, but buffet breakfast is offered for a fee of CHF 23 for adults and CHF 15 for children. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7:30 AM to 11 AM.

Is there a casino at Hotel City Lugano, Design & Hospitality?

No, there is no casino at this hotel, but Casino Lugano (12-min walk) and Casinò di Campione (15-min drive) are nearby.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM.

Is there free parking at Hotel City Lugano, Design & Hospitality?

Free parking is not available at this hotel. Self parking is available for CHF 20 per day.

Does Hotel City Lugano, Design & Hospitality have a pool?

Hotel City Lugano, Design & Hospitality does not have a pool.

Does Hotel City Lugano, Design & Hospitality have a restaurant?

Yes, there is a restaurant on site.

Does Hotel City Lugano, Design & Hospitality have a spa?

There are no spa services available at this hotel.

How close is Hotel City Lugano, Design & Hospitality to downtown Lugano?

Hotel City Lugano, Design & Hospitality is 0.6 mi away from Lugano.

Hotel City Lugano, Design & Hospitality Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 314 out of 458 reviews
Rating 8 - Good. 123 out of 458 reviews
Rating 6 - Okay. 15 out of 458 reviews
Rating 4 - Poor. 2 out of 458 reviews
Rating 2 - Terrible. 4 out of 458 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Traveled with family
Excellent experience
Stayed 3 nights in Oct 2024

6/10 Okay

Stephan

Traveled with partner
Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024

8/10 Good

April Ying-Hsuan

Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Stayed 5 nights in Sep 2024

10/10 Excellent

Savita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald, Allen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024

6/10 Okay

Kathleen

Traveled with family
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024

10/10 Excellent

Ji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Manito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022

10/10 Excellent

Bradley

Stayed 2 nights in Jul 2022

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean Hotel

Nice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

OK but nothing special

The stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.
Stayed 1 night in May 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel that is in a nice, quiet location. It is walkable to the old city and lake (flat sidewalk, roughly 15 minutes). The staff were friendly.
Stayed 2 nights in Apr 2022

8/10 Good

Andrea

Liked: Cleanliness
The hotel was nice, but really didn’t look like a 4 star hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Stayed 1 night in Mar 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Abdrabuh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All services were excellent, room is modern ,clean and good furntied. staff was friendly
Stayed 3 nights in Nov 2021