See all properties

Hotel Ilaria

4.0 star property
Family-friendly 4-star hotel with free WiFi

Choose dates to view prices

Photo gallery for Hotel Ilaria

Front of property - evening/night
Breakfast area
Reception
Sundeck
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Via Del Fosso 26, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪3 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪6 min walk‬
  • Place, Piazza Napoleone
    ‪8 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪25 min drive‬

Room options

View all photos for Camera Superior (Depandance)

Camera Superior (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Camera Superior (Depandance)

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Depandance)

Suite (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Suite (Depandance)

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, down comforters, minibar

Double Room

9.2 out of 10
Wonderful
(29 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Double Room Single Use

9.6 out of 10
Exceptional
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, down comforters, minibar

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Camera matrimoniale piccola

1 bedroom, premium bedding, down comforters, minibar

Camera matrimoniale piccola

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance) | 1 bedroom, premium bedding, down comforters, minibar

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (dependance)

Double Room (dependance) | 1 bedroom, premium bedding, down comforters, minibar

Double Room (dependance)

  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Lucca

Lucca Historical Center stay.With a stay at this Lucca Historical Center hotel, you'll be steps from Villa Bottini and San Micheletto Complex. Lucca Botanical Gardens and Walls of Lucca are also within half a mile (1 km).

What's nearby

  • Walls of Lucca - 3 min walk - 0.2 miles
  • Guinigi Tower - 5 min walk - 0.3 miles
  • Piazza dell'Anfiteatro - 6 min walk - 0.4 miles
  • Lucca Roman Amphitheatre - 6 min walk - 0.4 miles
  • Piazza Napoleone - 8 min walk - 0.5 miles

Getting around

  • Lucca Station - 11 min walk
  • Galileo Galilei Airport (PSA) - 39 min drive

Restaurants

  • ‪Mara Meo - ‬4 min walk
  • ‪Bar Osteria Lo Stellario - ‬3 min walk
  • ‪Pasticceria Dianda - ‬4 min walk
  • ‪Da Nonna Clara - ‬2 min walk
  • ‪St. Bartholomeo rua Prudente - ‬6 min walk

About this property

Hotel Ilaria

Family-friendly 4-star hotel with free WiFi
Hotel Ilaria offers its guests a hot tub and complimentary bicycles. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Hotel Ilaria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucca hotel is smoke free.

  • 41 guestrooms or units
  • 3 levels
  • 2 buildings
  • 377 sq ft of conference space
  • 35 sq m of conference space
  • Built in 1999
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
Hotel Ilaria offers 41 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Similar properties

Local and international cuisine
The Tuscanian Hotel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 104 reviews
The Tuscanian Hotel

Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (EUR 22 per day)
  • Extended parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Hot tub
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per room (roundtrip)
  • Airport shuttle fee per child: EUR 100 (roundtrip), (up to 18 years old)
  • Self parking fee: EUR 22 per day
  • Extended parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ilaria
Hotel Ilaria & Residenza dell'Alba
Hotel Ilaria & Residenza dell'Alba Lucca
Ilaria Residenza dell'Alba
Ilaria Residenza dell'Alba Lucca
Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba Lucca
Hotel Ilaria Residenza dell'Alba
Hotel Ilaria Hotel
Hotel Ilaria Lucca
Hotel Ilaria Hotel Lucca
Hotel Ilaria Residenza dell'Alba

Frequently asked questions

How close is Hotel Ilaria to the airport?

Hotel Ilaria is 22.6 mi (39-min drive) away from the Galileo Galilei Airport (PSA) airport, the closest popular airport to the property.

Does Hotel Ilaria have an airport shuttle?

Hotel Ilaria offers an airport shuttle 24 hours a day, on request, for a charge of EUR 100 per room, roundtrip.

Does Hotel Ilaria offer free breakfast?

Hotel Ilaria does not offer free breakfast.

Is there a casino at Hotel Ilaria?

No, there is no casino at this hotel.

What time is check-in at Hotel Ilaria?

Check-in start time: 2:30 PM; Check-in end time: midnight.

Is there free parking at Hotel Ilaria?

Free parking is not available at this hotel. Self parking is available for EUR 22 per day. Extended parking is available for EUR 18 per day.

Does Hotel Ilaria have a pool?

Hotel Ilaria does not have a pool.

Does Hotel Ilaria have a spa?

There are no spa services available at this hotel.

How close is Hotel Ilaria to downtown Lucca?

Hotel Ilaria is 0.3 mi away from Lucca.

Hotel Ilaria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 735 out of 1006 reviews
Rating 8 - Good. 222 out of 1006 reviews
Rating 6 - Okay. 35 out of 1006 reviews
Rating 4 - Poor. 8 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great room - clean and spacious. Staff very kind and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
From our arrival the team at front desk are the best we have come across, thanks guys! So friendly, helpful as can be (unlike some others in Europe sorry to say). The property is superb, have no doubts. The Dependence suite is awesome, so big and 2 bathrooms located just across the street from the main hotel adjacent to one of the Towers on the wall! Free bikes for riding around the walls were easy & fun. Breakfast good, though maybe a slightly bigger selection of cooked items would be appreciated? Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence in Lucca

Return visit after 6 years and hotel as good as we remembered.
Stayed 2 nights in Jul 2025

10/10 Excellent

davy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable and beautiful hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elliot

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Food in Italy is overall terrible, but there’s a great little cafe just outside our family suite that had pretty decent food. There’s a bike shop next door that allowed us to rent 5 bikes for our family last minute for an hour and bike along the renaissance wall, which is a super easy flat bike ride. The Lucca train station is a 10 minute easy walk. The family suite has two sofa pull out beds that turn into approximately king size beds, and there is a king size bed upstairs. Two bathrooms. Overall, our family of 5 fit comfortably.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Jun 2025

10/10 Excellent

James

Shoutout to the front desk,
Stayed 6 nights in Jun 2025

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sta

Fabulous! Complimentary snacks and drinks. Friendly, clean and excellent location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing,staff so helpful and friendly,couldn’t do enough! Hotel location perfect,will definitely return! Would highly recommend the hotel!
Stayed 4 nights in Jun 2025

4/10 Poor

benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Yvonne

Stayed 2 nights in Jun 2025

8/10 Good

Jack

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We only stayed one night. Our room was clean and worked well for us. There was a hot tub on a deck outside of our room. A little weird, but no one was in it while we were there. The staff was very helpful and accommodating. They have valet parking, unfortunately the valet damaged our rental car, but fortunately we took the insurance. It is Italy!
Stayed 1 night in May 2025

10/10 Excellent

preben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and cosy hotel in beautiful city Lucca! Service was very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Rowena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi
Stayed 1 night in May 2025

10/10 Excellent

Kallen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Harpal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in this hotel for three days the reception staff extremely helpful and I’m very friendly. Our room was ready at 2 o’clock and was lovely and clean.. There’s a beautiful terrace where you can relax, which has a hot tub which was beautiful after a long day walking around. The hotel offers complimentary tea and snacks during the day, In the evening there were free beers and Prosecco between the hours and five and seven, which is a lovely touch. I highly recommend this hotel lovely location easy to get to the station and to see all the sites Special thank you to the breakfast staff who are very attentive and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sean T

Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Denzil

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Loved location. However didn’t expect to be in an annexe 150 metres from main hotel. No amenities at all in annexe. Terrace cramped. 4 stars with so few facilities seemed strange.
Stayed 2 nights in May 2025

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Since when can you not check out early at a hotel. They charged me for a 4th nite when i checked out early after day 3. They stated 72 hour notice which is hard to do when you only stay 3 days. I feel like they cheated me out of my money and would like you to retrieve it. They were not sold out but they were attimate about it. Tried to talk to the GM but they were never their when i asked several times. Why would you endorse this property and the way they treat people.!!
Stayed 5 nights in May 2025