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"I liked that my 3rd floor room was newly remodeled (Room 324), there was a built-in night light in the bathroom in the wall outlet, there was a perfec ... " More

By a verified traveler on Thu 05 Mar 2020

Hotel Description

Enjoy the outdoor pool at this Merced hotel

In Merced

Within 3 miles (5 km) of this Merced hotel, you'll find Poker Flats Casino and Merced County Fairgrounds. Merced County Courthouse Museum and Mercy General Hospital are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 91 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room May 23 - May 24

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Merced, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Merced, an IHG Hotel

Everyone (10)
5 out of 5

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 16, 2020 by Sean

We appreciate the high rating; thank you!

5 out of 5
I liked that my 3rd floor room was newly remodeled (Room 324), there was a built-in night light in the bathroom in the wall outlet, there was a perfect-height ledge in the shower for shaving legs (not too low or high) in addition to the higher ledges for shampoo/razor/soap, the TV was a big size, and there was a long, wooden bench to place stuff on. I did think it was weird to hang the blow dryer on a hook near the bed area and not in the bathroom, and the bathroom hand towel rack was placed under the sink instead of on the wall near the sink. Overall a spacious room with a newer bed so I was happy! I would like to see complimentary HBO channels like Best Western offers in Eureka, CA.

Posted by on Mar 5, 2020

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Comment from Hotel Management

Mar 5, 2020 by Sean

Love the great feedback! We will have a better solution for the placement of the towels and new hair dryers soon. We will be upgrading our TV content shortly as well, to go along with the new 55" TVs.

5 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Sean

Thank you for the five stars; we will work to keep earning them!

3 out of 5

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 24, 2018 by Sean

Thank you for sharing!

3 out of 5

Good for a one night stay

Pros: Friendly service and big parking lot
Cons: Cleanliness of the rooms
Location: Location is near the freeway and there is a Starbucks nearby.
I thought the location of the inn was great and easily accessible. The service is friendly and sweet. The place did have a weird smell to it and the my room had an odor like molded wet fabrics. I found a hair on my towel and the bathroom floors were a bit sticky so that was a bit daunting. There was also a piece of gum on the lamp. I probably would not book at this place again but it was a ok stay for a night.

Posted by , from Los Angeles, CA on Mar 6, 2017

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Comment from Hotel Management

Mar 9, 2017 by Sean

Thank you Michelle for sharing your experience at Holiday Inn Express & Suites Merced. I apologize for the cleanliness issues you experienced. This is certainly not the way we strive to provide our guests with a clean and comfortable stay, and we will use your feedback to ensure we avoid providing subpar service going forward. Sean Williams General Manager

1 out of 5

Unpleasant stay

Restroom was dirty and smelled like urine. Towels had hair on them. There were pigeons and poop on winow ledge. There for I was not able to open window.

Posted by , from madera ca on Jan 11, 2017

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Comment from Hotel Management

Jan 19, 2017 by Sean

Thank you for sharing your experience at Holiday Inn Express & Suites Merced. I apologize for not providing you with the perfect stay you deserve and expect at our hotel every stay. We strive to consistently deliver a clean, ready to be occupied room with every key we hand over during check-in and will redouble our efforts to ensure every guest steps into a fresh, ready room. Sean Williams General Manager

5 out of 5

UC MERCED Orientation

I have to say they have an awesome employee by the name of Alex. She helped me out before I got to hotel because I had my other daughter going with us and she made accommodations so we would be comfortable. Then once we arrived she was extremely helpful with all our needs. I want to thank you Alex and hope your manager is aware of such an excellent person they have working the front desk.

Posted by , from Los Angeles, CA on Jul 2, 2016

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Comment from Hotel Management

Jul 6, 2016 by Sean

Thank you Ms. Gomez for sharing your experience at Holiday Inn Express & Suites Merced. It is fantastic to hear that Alex provided you with such memorable service. I look forward to sharing your comments with her and the entire team. I hope we have an opportunity in the future to host you again. Sean Williams General Manager

3 out of 5

Clean hotel

The room was clean and comfortable. However the pool was filled with teenagers who ignored the fact that others were in the pool. It would have been nice if staff would have calmed that crowd down a bit. We all want to have fun but need to be respectful of others. The breakfast kept running out as the hotel was completely full. You would think the staff would have been prepared. I will stay again but won't use the pool or eat the breakfast

Posted by , from W on Jun 27, 2016

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Comment from Hotel Management

Jul 2, 2016 by Sean

Thank you Karen for sharing your experience at Holiday Inn Express & Suites Merced. I'm glad you enjoyed a clean and comfortable room, and I apologize for the hotel being a bit crowded during your stay. We will try to schedule better staffing during busy breakfast hours, and keep a closer eye on the pool during peak activity. Thank you for the feedback! Sean Williams General Manager

3 out of 5

Misleading and uncomfortable.

We booked a "suite" but it turned out to be just a very large room. My wife and I would never have booked this room had we known this beforehand. Also the AC basically worked only at two settings - freezing or off.

Posted by on Jul 25, 2015

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Comment from Hotel Management

Aug 13, 2015 by Sean

Thank you for taking time to share your experience at Holiday Inn Express & Suites Merced. I am sorry our suite did not meet your expectations! Our standard rooms feature a king or two queen beds; our suites are larger rooms, with a sofa sleeper, coffee table, table and two chairs, and seem popular with those needing to sleep more than four people or for those who stay long-term and like some extra space. Each room's thermostat is set to activate whenever the guest-programmed temperature varies more than one or two degrees. We will do our best to determine which room you were in so as to repair or replace the thermostat as needed. Thank you again! Sean Williams General Manager

5 out of 5

Nice hotel close to Yosemite

The staff was really friendly and always willing to help.

Posted by on Jul 6, 2015

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Comment from Hotel Management

Aug 13, 2015 by Sean

Thank you very much for taking time to share your experience. I hope your memories of Yosemite last forever! Sean Williams General Manager

About the Holiday Inn Express Hotel & Suites Merced, an IHG Hotel

Location 151 S Parsons Ave, Merced, CA 95341

Renovations + Closures

The following facilities or services will be unavailable from February 23 2021 to June 30 2021 (dates subject to change):

  • Swimming pool

Property Features

Holiday Inn Express Hotel & Suites Merced, an IHG Hotel offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1250 square feet (116 square meters). The business-friendly Holiday Inn Express Hotel & Suites Merced, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. This Merced hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 3 levels
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Merced, CA (MCE-Merced Municipal) (9.8 km / 6.1 mi)
  • Train station: Merced Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Merced, an IHG Hotel offers 91 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Merced hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Hotel Merced
  • Holiday Inn Express Merced
  • Holiday Inn Express Merced
  • Holiday Inn Express Hotel And Suites Merced
  • Holiday Inn Express Hotel Suites Merced
  • Holiday Inn Express Hotel Suites Merced
  • Holiday Inn Express Hotel & Suites Merced, an IHG Hotel Hotel
  • Holiday Inn Express Hotel & Suites Merced, an IHG Hotel Merced

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Hotel & Suites Merced, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.