For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Your stay at this London City Centre hotel places you within 2 miles (3 km) of The British Museum and Camden Markets. Oxford Street and ZSL London Zoo are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 17 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a sauna on site, and laundry facilities and concierge services are also offered.
Free WiFi, LCD TVs
The 312 guestrooms feature free WiFi, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. 24-hour room service, minibars, and rainfall showerheads are also available.
Pullman London St Pancras ratings based on 13 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Pullman London St Pancras
Everyone (7)
5 out of 5
Very convenient to St. Pancras, great restaurants nearby.
Posted by a verified traveler on Jan 4, 2019
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Comment from Hotel Management
Jan 5, 2019
by Charlotte Petit - Guest Experience Manager
Thank you for sharing the great review. Glad you enjoyed our convenient location in King's Cross area during your stay. The team and I hope we will have the chance to welcome you again in the future.
5 out of 5
Great Stay at the Pullman
Really nice hotel. Very close to the train station- 5-10 minute walk!! Perfect location. Facilities were top notch... staff very pleasant and extremely helpful!! Loved Paulo and Thomas our doormen- always there to greet us with a smile. Would definitely stay again!!
Posted by Donna, from Chicago, IL USA on Sep 5, 2018
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Comment from Hotel Management
Sep 10, 2018
by The Team at Pullman
WOW Donna! What a truly wonderful review!
The team are absolutely ecstatic to have been mentioned personally!
Paulo and Tomasz are a brilliant first face to see when entering our home. Coupled with Andre the trio are such an asset to our Hotel.
We look forward to welcoming you back to our top notch home soon:)
Warm regards,
The Team at Pullman
5 out of 5
Modern conveniences conveniently located
We stayed for an extended period and couldn’t be happier. Clean, quiet, spacious room near attractions we wanted to see and tube and train stations that put everything in reach. Staff assisted quickly with an initial room issue and answered all questions/concerns promptly, housekeeping was excellent, and all employees kind. Had all the little extras (robe, toiletries, turn down service) that make a difference on a longer stay.
Posted by a verified traveler on Jul 25, 2018
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Comment from Hotel Management
Jul 25, 2018
by The Team at Pullman
Thank you so much for taking the time to review our team!
We hope to have the opportunity to welcome you back to our home for another great stay!
Warm regards,
The Team at Pullman
4 out of 5
Nice hotel; great location.
Pros:See above.
Cons:See above.
Location:As noted, great location. In the middle of two tube stations with multiple lines, the Eurostar, and many busses.
This is my 2nd time staying at the Pullman London St. Pancras. The hotel has very good amenities and the location is great. The staff is always very pleasant and helpful. The standard rooms are spacious for European standards and comfortable for the most part. This time, however, our beds proved to be quite uncomfortable. I mentioned this to the staff and I do believe they added some padding as the next night they seemed a bit softer. Also, for some reason, I had to ask each day that our room be made up. But it was, and toiletries were always replenished. We found that the window in our room actually opened, which was welcome to let some fresh and cooler air in. Besides the few glitches, it was a most pleasant stay.
Posted by shari, from chicago, IL on Mar 6, 2017
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Comment from Hotel Management
Mar 13, 2017
by Meggan Gardner
Dear Shari,
We are delighted you decided to return stay with us at Pullman London St Panras. it is concerning to read that you had to ask each day for your room to be made up. Please be assured I have followed up your concerns with the team to ensure our future guests do not have to ask for this each day. We do however support an initiative called Planet 21 where if your old towels are not placed on the ground our Housekeeping staff do not replenish them. Once again, we will investigate why this occurred.
Thank you again Shari for taking the time to provide us with valuable feedback! We look forward to welcoming you back to our home again for a third time.
Warm regards,
Meggan Gardner
Guest Experience Manager
4 out of 5
Location:We picked the hotel because of the location (near the train station).
Experienced a surprising long distance phone bill at the end of our stay.
Posted by a verified traveler on Nov 21, 2015
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5 out of 5
London hotel
Pros:Nice place and great staff
Cons:n/a
great stay, clean , nice room, excellent staff. Room service was fast and food good.
Posted by Mike, from Florida on Sep 21, 2015
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5 out of 5
Great staff, great hotel
Pros:Close restaurants, Free Internet, great service
Stayed here for a few days and was very pleased. Originally we had booked an executive double room which was one of the newly renovated rooms. Asked to switch to an older room so my fiance could have a bathtub. My request was met and exceeded. Room was extremely clean as well as the bathroom. One of the most comfortable beds I have ever slept in. I would recommend the Novotel to anyone.
Posted by MCasa, from Florence, Italy on Apr 23, 2012
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5 out of 5
Very nice hotel in an excellent location.
Pros:Close restaurants, Quiet, underground access
We stayed for 3 nights. The hotel is very nice. clean, quiet and comfortable. We chose it for the close access to the underground. Breakfast was not included but there were nice places nearby. There were also nice neighborhood pub type places for lunch or dinner within a couple hundred feet.
Posted by JulieFromMI, from United States on Nov 16, 2011
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4 out of 5
The hotel is located one block from St Pancras station which was ideal since I was taking the Eurostar to Paris after my London trip. No cab Needed.
Pros:Quiet, close to st pancras station and eurostar.
Cons:No free Internet, just an average room
Hotel has a very nice buffet breakfast. Room was small but clean. The hotel has more of a business clientele and not geared towards family. Biggest drawback is no free wi-fi. Cost for wi-fi is much too high.
Posted by Bklynite, from California on Sep 17, 2011
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3 out of 5
Be sure to ask for non-smoking!
Pros:Close restaurants, Quiet
Cons:smoking allowed in room
This hotel was in a great location just down from the St. Pancras rail station in London. It was a nice hotel but somehow they did not have a non-smoking room available for us. It was terribly smoky in our room and they did have someone come up and spray it for us. Other than the bad smoke smell it was a good value and a nice hotel. If I stay there again I will be SURE to get a non-smoking room.
Posted by TexasTravelers, from Dallas on Feb 3, 2011
Pullman London St Pancras offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 9741 square feet (905 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Pullman London St Pancras. This 4-star London hotel is smoke free.
312 guestrooms or units
16 levels
9741 sq ft of conference space
905 sq m of conference space
Dining venue
Bar or lounge
Business center (24 hours)
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: London (LCY-London City) (14.5 km / 9 mi)
Train station: London St. Pancras Station (0.3 km / 0.2 mi)
Metro station: King's Cross St. Pancras Underground Station (0.3 km / 0.2 mi)
Parking:
Room Amenities
Pullman London St Pancras offers 312 accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Movies for purchase
Coffee maker
Shower
Rainfall showerhead
Cribs (free)
Housekeeping (daily)
Hair dryer
Laptop safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Golden Arrow - This fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
No rollaway/extra beds available
Debit cards not accepted
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: GBP 21.00 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
