2/10 Terrible
Olu
Apr 20, 2025
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed in room 121, bathroom, smelled like sewage. The radiator in the room bleeped all day and night, even after turning it off at the source. The two plug sockets were some how loose, so anything plugged in would constantly turn off without being touched. Pillows had next to no padding, cleaners came in on the second day, made the bed, exchanged towels and left the rubbish on the floor? Would have taken out rubbish ourselves if the bins had size to take the size/amount. Finally, asked to use an iron, was told there was a room with an iron in it, the iron was dirty, left marks on the one shirt I attempted to iron, on a board not even fit for a child as it was that small. I wear a size 16.5 shirt and even the sleeve of the shirt was longer than the board. Never seen facilities like that in a hotel, I understand its called Ibis budget, but this is not what anyone should expect at a hotel, let alone in London. Not looking for a refund or even an apology, just felt compelled to leave a review.
Olu
Stayed 3 nights in Apr 2025