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Hyatt Place West London/hayes

3.0 star property
Family-friendly 3-star hotel with children's club

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Photo gallery for Hyatt Place West London/hayes

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Daily to-go breakfast (GBP 10 per person)
Shower, designer toiletries, hair dryer, bathrobes
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Uxbridge Rd, Hayes UB4 0JN, 27, Hayes, ENG, UB4 0JN
  • Popular LocationStockley Park5 min drive
  • Popular LocationTwickenham Stadium15 min drive
  • Popular LocationWembley Stadium15 min drive
  • AirportLondon (LHR-Heathrow)17 min drive

Room options

Similar properties

Exterior
Holiday Inn Express London-Watford Junction, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $167
per night
$200 total
includes taxes & fees
Jun 12 - Jun 13
Holiday Inn Express London-Watford Junction, an IHG Hotel

About the neighborhood

Hayes

Townfield stay.Your stay at this Townfield hotel places you within 6 miles (10 km) of Brunel University and Ealing Broadway Shopping Center. Wembley Stadium and Twickenham Stadium are within 9 miles (15 km).

What's nearby

  • Stockley Park - 5 min drive
  • Ealing Broadway Shopping Center - 14 min drive
  • Royal Botanic Gardens, Kew - 15 min drive
  • Twickenham Stadium - 15 min drive
  • Wembley Stadium - 15 min drive

Getting around

  • Hayes & Harlington Station - 4 min drive
  • Northolt Underground Station - 6 min drive
  • Heathrow Airport (LHR) - 18 min drive

Restaurants

  • The Grapes Beefeater - 11 min walk
  • McDonald's - 12 min walk
  • Starbucks - 19 min walk
  • Creams - 13 min walk
  • Chaudhry's TKC - 13 min walk

About this property

Hyatt Place West London/hayes

Family-friendly 3-star hotel with children's club
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 2067 square feet (192 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hyatt Place West London/hayes. Parking is available for a fee. A complete renovation of Hyatt Place West London/hayes was completed in May 2016.

  • 1 building
  • 170 guestrooms or units
  • 11 levels
  • 2067 sq ft of conference space
  • 192 sq m of conference space
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
Hyatt Place West London/hayes offers 170 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Bulgarian, Chinese (Mandarin), Czech, English, Estonian, French, German, Greek, Hindi, Italian, Japanese, Lithuanian, Macedonian, Portuguese, Russian, Serbian, Spanish, Ukrainian

Property amenities

Family friendly

  • Children's club (surcharge)
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 13 per night)

Food and drink

  • Daily breakfast to-go available for a fee: GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 31 2022 to September 19 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Place London Heathrow Hayes Hotel
Hyatt Place London Heathrow Hotel
Hyatt Place London Heathrow Hayes
Hyatt Place London Heathrow
Hyatt Place London Heathrow/Hayes UK - Greater London
Hyatt Place West London/Hayes Hotel Hayes
Hyatt Place West London/Hayes Hotel
Hyatt Place West London/Hayes Hayes
Hyatt London Heathrow Hayes
Hyatt West London Hayes Hayes
Hyatt Place West London Hayes
Hyatt Place West London/hayes Hotel
Hyatt Place West London/hayes Hayes
Hyatt Place West London/hayes Hotel Hayes

Frequently asked questions

How close is Hyatt Place West London/hayes to the airport?

Hyatt Place West London/hayes is 5.7 mi (18-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Hyatt Place West London/hayes have an airport shuttle?

Airport shuttle services are not available at Hyatt Place West London/hayes.

Does Hyatt Place West London/hayes offer free breakfast?

Free breakfast isn’t provided at Hyatt Place West London/hayes, but to-go breakfast is offered for a fee of GBP 10 per person.

Is there a casino at Hyatt Place West London/hayes?

No, there is no casino at this hotel.

What time is check-in at Hyatt Place West London/hayes?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Place West London/hayes?

Free parking is not available at this hotel. Self parking is available for GBP 13 per night.

Does Hyatt Place West London/hayes have a pool?

Hyatt Place West London/hayes does not have a pool.

Does Hyatt Place West London/hayes have a restaurant?

Hyatt Place West London/hayes is home to Gallery Cafe, which features international cuisine and light fare.

Does Hyatt Place West London/hayes have a spa?

There are no spa services available at this hotel.

How close is Hyatt Place West London/hayes to downtown Hayes?

Hyatt Place West London/hayes is 1.8 mi away from Hayes.

Hyatt Place West London/hayes Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 1000 reviews" "
Rating 8 - Good. 341 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 54 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Afzal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

4/10 Poor

Susan, Hillsbororugh

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is 25-30 minutes away from the airport. The area is not good at all. The property is very run down. The pictures must be from many years ago. The towels are poor quality. Stains on the room carpet. Cab to the airport costs 25 pounds and you have to order in advance. Breakfast is cafeteria style. The entrance of the hotel is very confusing. The front dest is on the second floor and they have to buzz you in! This is more like Motel 6! more like 1 or 2 star hotel.
Stayed 1 night in Sep 2022

4/10 Poor

Nav

Stayed 1 night in Sep 2022

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport , good rooms
Stayed 1 night in Sep 2022

10/10 Excellent

Mike

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 12 nights in Jul 2022

10/10 Excellent

Greg

Stayed 1 night in Sep 2022

6/10 Okay

Kuldip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2022

4/10 Poor

William

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was nice and the people at the desk were nice. That’s where the hood things end. First night the duvet had a few blood droplets staining it. The next night I spilled juice on the duvet. When I got back to the hotel the night after they hadn’t cleaned the room. They remade the bed with the same dirty sheets and duvet. Orange stain on it super obvious. And they didn’t give me fresh towels. They refolded the wet used towels and put them on the rack, including one with juice on it I used to try and dry the bed. After bringing that to the desks attention the cleaning lady was rude to me the rest of the stay. She kept asking if I needed the sheets changed over and over again and kept taking down the keys reschedule sign from the door. Eventually she took it away instead of just putting it back on the other side of the door. She entered while I was gone multiple times after being told I don’t need anything in the room today. The shower drain was clogged when I got to the room. At 9 the first full day we told the desk about it and told them we would be gone all day after 10. They said that after we leave they would fix it. The maintenance guy came up a few minutes later while we were still there and came in even tho the let’s reschedule sign was on the door handle until we left. One of the front desk personnel kept telling me repeatedly I should have booked through Hyatt and questioning why I used Expedia. And lastly they ran out of bags and I couldn’t get my laundry done.
Stayed 8 nights in Jul 2022