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4.5 out of 5

"I've just returned from a 7 days trip to London. My wife and I chose this hotel after reading a lot of reviews and we don't regret it at all. The staf ... " More

By ClaudiuC, from Quebec City, QC, Canada on Sun 23 Sep 2012

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Hotel Description

4-star eco-friendly hotel near Twickenham Stadium

Near the airport

Your stay at this Syon hotel places you within 3 miles (5 km) of Twickenham Stadium and University of West London. Westfield London Shopping Centre and Richmond Park are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 133 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. 24-hour room service, hair dryers, and safes are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$82* Per night/room Jan 2 - Jan 3

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Brentford Lock, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Holiday Inn Brentford Lock, an IHG Hotel

5 out of 5

Very nice hotel, right between downtown and the airport

Pros: Quiet
I've just returned from a 7 days trip to London. My wife and I chose this hotel after reading a lot of reviews and we don't regret it at all. The staff was very helpful and very polite. The room (a standard room for 2 adults) was very clean. The bed was very comfortable. We didn't have free wifi in the room but we had free wifi in the lobby. The food is very good. The location is very nice, near a water channel, and very quiet. The hotel is situated about 15 minutes underground ride from the airport (+7 minutes bus ride from the underground station to the hotel) and about 20 minutes underground ride from downtown. In London you don't need a cab; the transportation system is amazing. In conclusion we loved our stay at this hotel and we recommended it !

Posted by , from Quebec City, QC, Canada on Sep 23, 2012

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4 out of 5

It was a good place to watch canal boats go through locks to the Thams

Pros: Free breakfast
Cons: Nothing close, zero transportation info; zero tourist info
We were there to attend the Olympic Games: the hotel had no information of any kind regarding where Olympic Park was, or where to find any such information; no brochures about London or England. Neither was there a guest computer to be able to access info on our own. What written directions that were given to us were worthless to use (no place to start, no ending spot - sounded like driving instructions, not walking info regarding getting from one underground station to a bus depot or sporting venue. Hotel personnel were very polite; good help getting taxi to airport upon leaving.

Posted by , from Riverside on Sep 11, 2012

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About the Holiday Inn Brentford Lock, an IHG Hotel

Location Commerce Road, Brentford, England TW8 8GA

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12743 square feet (1184 square meters). A fitness center, a terrace, and multilingual staff are also featured at the eco-friendly Holiday Inn Brentford Lock, an IHG Hotel. For a fee, parking is available. This 4-star Brentford hotel is smoke free.

  • 133 guestrooms or units
  • 5 levels
  • 12743 sq ft of conference space
  • 1184 sq m of conference space
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Brentford Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Brentford Lock, an IHG Hotel offers 133 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:30 AM.

The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sessions Bar and Grill - This restaurant serves lunch only. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.95 per person (approximately)
  • Self parking fee: GBP 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brentford Holiday Inn
  • Brentford Lock
  • Brentford Lock Holiday Inn
  • Holiday Inn Brentford
  • Holiday Inn Brentford Lock
  • Holiday Inn Brentford Lock Hotel
  • Holiday Inn Lock Hotel Brentford
  • Holiday Inn Brentford Lock
  • Holiday Brentford Lock, An Ihg
  • Holiday Inn Brentford Lock an IHG Hotel
  • Holiday Inn Brentford Lock, an IHG Hotel Hotel
  • Holiday Inn Brentford Lock, an IHG Hotel Brentford
  • Holiday Inn Brentford Lock, an IHG Hotel Hotel Brentford

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.