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Best Western Chiswick Palace & Suites

3.0 star property
3-star Victorian hotel near Kensington High Street

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Photo gallery for Best Western Chiswick Palace & Suites

Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing
Garden
Reception
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Place, Thames River
    ‪10 min walk‬
  • Place, Chiswick House
    ‪13 min walk‬
  • Place, Eventim Apollo
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪21 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room with Double Bed and Single Bed-Non-Smoking

  • Sleeps 3

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Studio

  • Sleeps 4

Standard King Room-Non-Smoking

  • Sleeps 2

King Room with Full Kitchen-Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Studio, Kitchenette

  • Sleeps 4

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About the neighborhood

London

Chiswick stay.Your stay at this Chiswick hotel places you within 3 miles (5 km) of Kensington High Street and Westfield London Shopping Centre. Also, Thames River is within half a mile (1 km) and Eventim Apollo is within 2 miles (3 km).

What's nearby

  • Fuller’s Griffin Brewery - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Chiswick House - 13 min walk - 0.7 miles
  • Eventim Apollo - 5 min drive - 1.5 miles
  • Chiswick Park - 5 min drive - 1.1 miles

Getting around

  • Chiswick Station - 4 min drive
  • Turnham Green Station - 7 min walk
  • Heathrow Airport (LHR) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chief Coffee - ‬6 min walk
  • ‪Grilandia Chiswick - ‬4 min walk
  • ‪The Packhorse & Talbot - ‬3 min walk
  • ‪High Road House - ‬3 min walk

About this property

Best Western Chiswick Palace & Suites

3-star Victorian hotel near Kensington High Street
As a guest of Best Western Chiswick Palace & Suites, you'll find a terrace, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Best Western Chiswick Palace & Suites also features a garden, a picnic area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 110 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Best Western Chiswick Palace & Suites offers 110 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Frequently asked questions

How close is Best Western Chiswick Palace & Suites to the airport?

Best Western Chiswick Palace & Suites is 11.4 mi (20-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

Does Best Western Chiswick Palace & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Chiswick Palace & Suites.

Does Best Western Chiswick Palace & Suites offer free breakfast?

Free breakfast isn’t provided at Best Western Chiswick Palace & Suites, but full breakfast is offered for a fee of GBP 13.95 per person. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Best Western Chiswick Palace & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Chiswick Palace & Suites?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Early check-in costs GBP 25 (subject to availability).

Is there free parking at Best Western Chiswick Palace & Suites?

Free parking is not available at this hotel. Self parking is available for GBP 12 per night.

Does Best Western Chiswick Palace & Suites have a pool?

Best Western Chiswick Palace & Suites does not have a pool.

Does Best Western Chiswick Palace & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Chiswick Palace & Suites to downtown London?

Best Western Chiswick Palace & Suites is 5.4 mi away from London.

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1002 reviews
Rating 8 - Good. 342 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Best Western in great part of London

Excellent all round, with the very friendly helpful staff something I'll always remember.
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Stayed 3 nights in Sep 2025

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is charming, like a boutique one. The staff are very friendly and helpful. We got to know the reception ones by first names and they always asked about our day. A maintenance man helped my husband with his iPad. Breakfast was in a sunroom and was bright even on the many rainy days we had. It was worth the fee for a hot English breakfast and a great way to start the day. The location was excellent on the Chiswick High Road with lots of cafes and pubs plus boutique shops. The Underground is nearby. You could walk to a nice eatery in a few steps and then retreat to a quiet, comfortable room. I highly recommend it!
Stayed 5 nights in Sep 2025

8/10 Good

meyoukey

Traveled with group
Liked: Cleanliness, staff & service
The room was equipped with a small kitchen with a microwave and a fridge although we didn't use it. Shower booth was a bit too small, which was a pity.
Stayed 4 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to explore different parts of London

Everywhere was spotlessly clean. We had a standard double room, a bit small but very usable and comfortable. The air conditioning was a little bit noisy but worked OK. Breakfast was excellent, very good selection of fruit, yoghurt, cereals, some cheese and cold meats and hot buffet. Only a few minutes walk to tube station. 3 minutes walk to the Packhorse and Talbot pub for a very reasonably priced meal for dinner. This hotel worked very well for us doing an overnight trip to London for sightseeing (Thames river cruise, Kew Gardens and the Tower of London)
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Clean room, nice kitchen facilities which was an upgrade but not necessary. The air conditioning was faulty & we struggled to sleep as the room was very warm, much warmer than outside. the shower did not drain so water went all over the floor, we had to take extremely quick showers to prevent this each day. Needs an extra chair to sit or put things on.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Keith

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint hotel. Nice, quiet location, close to train stop, and dining. Nice staff. Air conditioning and mini kitchen in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
Stayed 1 night in Sep 2025

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Air conditioner in kitchen area was not working properly. Sounded like it needed refilling.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for the cost

Had a wait in reception but friendly receptionist who gave us an upgrade which was gratefully received as a king size bed. Pillows were hard and no alternatives in room.
Stayed 1 night in Aug 2025

2/10 Terrible

Mohanad

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillows are very uncomfortable, too big, too high and not soft, and the TV does not work properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel room with everything you need including tea and coffee making facilities and a well stocked bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located lodging in the heart of lovely Chiswick, London area. Convenient to everything. Clean and courteous service!
Stayed 8 nights in Aug 2025

8/10 Good

Sameer

Liked: Property conditions & facilities
Small Rooms but overall good
Stayed 4 nights in Jul 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area, convenient location not far from the Tube.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice accommodations, and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 12 nights for a work trip and everything was fine. They upgraded my room for free and every day provided clean towels etc. would definitely visit again.
Stayed 12 nights in Jul 2025

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly well I strongly suggest
Stayed 4 nights in Aug 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distances to restaurants, cafes, local stores and public transportation. The staff were professional and friendly. Our room was newly remodeled, just perfect!
Stayed 4 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milsoms in London

Very good service from the staff during our brief stay - they were very attentive and helpful and certainly made our stay more enjoyable - thank you@
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025