Mama Shelter Lisboa

3.0 star property
3-star hotel near Avenida da Liberdade

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Photo gallery for Mama Shelter Lisboa

Reception
Restaurant
Front of property
Room, 1 Queen Bed, Balcony (Small Mama) | Soundproofing, free WiFi, bed sheets
Large Mama Double Balcony Avenue View | Soundproofing, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

Medium Mama Double Queen

8.8 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Twin

8.6 out of 10
Excellent
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Small Mama Double

9.0 out of 10
Wonderful
(32 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Large Mama Double Balcony Avenue View

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Balcony (Small Mama)

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Double King

8.4 out of 10
Very good
(5 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Medium Mama Double King Avenue View

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(3 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Large Mama Double

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lisbon

Heart of Lisbon.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 3 miles (5 km).

What's nearby

  • Botanical Garden - 3 min walk - 0.2 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Eduardo VII Park - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪The Vintage Restaurant - ‬3 min walk
  • ‪Pastelaria 1800 - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk

About this property

Mama Shelter Lisboa

3-star hotel near Avenida da Liberdade
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and an elevator. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

  • 126 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10236

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Mama Shelter Lisboa to the airport?

Mama Shelter Lisboa is 6.6 mi (26-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

Does Mama Shelter Lisboa have an airport shuttle?

Airport shuttle services are not available at Mama Shelter Lisboa .

How close is Mama Shelter Lisboa to the beach?

This hotel is 10.1 mi (29-min drive) from Costa da Caparica Beach and 13.8 mi (30-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Mama Shelter Lisboa offer free breakfast?

Free breakfast isn’t provided at Mama Shelter Lisboa , but buffet breakfast is offered for a fee of EUR 14 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Mama Shelter Lisboa ?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mama Shelter Lisboa ?

Free parking is not available at this hotel.

Does Mama Shelter Lisboa have a pool?

Mama Shelter Lisboa does not have a pool.

Does Mama Shelter Lisboa have a restaurant?

Yes, there are 2 restaurants on site.

Does Mama Shelter Lisboa have a spa?

There are no spa services available at this hotel.

How close is Mama Shelter Lisboa to downtown Lisbon?

Mama Shelter Lisboa is 0.2 mi away from Santo Antonio.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 392 out of 578 reviews
Rating 8 - Good. 124 out of 578 reviews
Rating 6 - Okay. 46 out of 578 reviews
Rating 4 - Poor. 8 out of 578 reviews
Rating 2 - Terrible. 8 out of 578 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Stayed 5 nights in Sep 2025

10/10 Excellent

Sangeeta

Stayed 3 nights in Sep 2025

6/10 Okay

Lisanna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Quirky, unique hotel in an amazing area. Several items broken or not working in our room , we alerted staff several times, but nothing was fixed. If you are a light sleeper I would recommend not staying on the 7th floor as the roof top bar is quite loud ( constant scraping of moving furniture ) Vibe is super cool , just some issues
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the design, I thought it was really unique and fun!
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good experience

My hotel was clean, staff were friendly and the restaurant was top notch. I was a few minutes walk from the metro system which was so helpful. Also there is a grocery store nearby and lots of historical buildings everywhere I looked. There is no coffee in the room but the restaurant is on the main floor and they have great coffee. There is also a rooftop bar that was fun to visit. It had music and great atmosphere. If you need an iron or steamer you must collect it from the front desk. The street noise was minimal so I slept well. So important.
Front of building
Outside patio
My pizza…I couldn’t finish it all so leftovers.
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Tatjana, Lisle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the windows that can open... the elevator was a bit acting up, felt unsafe after my daughter experienced an episode of sounds like it's breaking down, and i heard it in our room.
Stayed 6 nights in Aug 2025

10/10 Excellent

Parastoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay – everything was excellent from start to finish!
Stayed 7 nights in Aug 2025

10/10 Excellent

Anthony, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around and in a quieter section of the city. I was short on time, so I paid for the breakfast on the last day and it was pretty good. You will like this hotel if you are a solo traveler and like modern / trendy decor.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Huseyin Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Oliver

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Good price and location

Nice room. Not really a business hotel. Raquel on reception was excellent with help and tips on where to eat as well as helping me with a room move.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ebube

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bad words to say! Loved my stay. Breakfast was great! Would highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Anne Louise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds and pillows v comfortable. Excellent air con. Busy road was noisy at night. Easy access to 2 metro stations and lots of bus routes.
Stayed 7 nights in Aug 2025

6/10 Okay

Robert

The hotel was clean, but the room was too small to get around and I would not stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

Nessa

Stayed 3 nights in Aug 2025

10/10 Excellent

kale

Stayed 1 night in Aug 2025

8/10 Good

DARIO

Stayed 2 nights in Aug 2025

10/10 Excellent

Richard Paixao Moreira, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, with great staff, brilliant, clean and functional rooms. The rooftop bar is good if you like that kind of thing. Breakfast was included in my package and was really good with lots of choice. They could however do with multiple latte machines, the wait is a bit long. TV channels, radio, films etc were an unexpected treat. I love this place and will be back.
Stayed 4 nights in Aug 2025

6/10 Okay

Sandra

Traveled with family
The hotel is conveniently located, however our stay/experience at the hotel was mid. Staff could do with being friendlier and more helpful across board.
Stayed 7 nights in Aug 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel located near transport. Beautiful roof top bar with stunning views. I was a solo traveler and felt very safe
Stayed 4 nights in Aug 2025

10/10 Excellent

Sherrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillows were very comfortable. The rooftop bar was amazing. The vibes are great. Rooms was a little small but it was fine. Room also smelled heavily like perfume, but as we aired it out after a day, it was fine. Would stay again!
Stayed 3 nights in Jul 2025

8/10 Good

Alexandra

Traveled with group
Liked: Amenities, property conditions & facilities
we had a great stay but air conditioning and a fan in the bathroom is needed!
Stayed 3 nights in Aug 2025