Mama Shelter Lisboa

3.0 star property
3-star hotel near Avenida da Liberdade

Choose dates to view prices

Photo gallery for Mama Shelter Lisboa

Relax and unwind in this inviting space, featuring a large window, foosball table, and comfortable seating area.
Enjoy a peaceful retreat with a view of historic buildings from the comfort of this stylish room, featuring a neatly made bed.
Enjoy rooftop cocktails and brunch at this urban eatery.
Unique ceiling design features a wave-like pattern, complemented by a dining area with tables and chairs, a bar, and decorative elements.
Guests can dine under a shaded canopy with round tables and comfortable seating.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
Rua do Vale de Pereiro 19, Lisbon, 1250-270
  • Avenida da Liberdade
    ‪7 min walk‬
  • Marquis of Pombal Square
    ‪7 min walk‬
  • Rossio Square
    ‪18 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

Room, 1 Queen Bed, Balcony (Small Mama)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Double King Balcony Avenue View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Medium Mama Double Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Large Mama Double

  • Sleeps 3
  • 1 King Bed

Medium Mama Twin

8.4 out of 10
Very good
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Large Mama Double Balcony Avenue View

  • Sleeps 3
  • 1 King Bed

Medium Mama Double King Avenue View

  • Sleeps 2
  • 1 King Bed

Medium Mama Double Queen

8.8 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Small Mama Double

9.0 out of 10
Wonderful
(25 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Medium Mama Double King

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lisbon

Heart of Lisbon.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 3 miles (5 km).

What's nearby

  • Avenida da Liberdade - 7 min walk - 0.4 miles
  • Marquis of Pombal Square - 7 min walk - 0.4 miles
  • Rossio Square - 18 min walk - 1.0 mile
  • Santa Justa Elevator - 20 min walk - 1.1 miles
  • Castle of São Jorge - 2 min drive - 1.4 miles

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Mama Restaurant Lisboa - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Real Fábrica - ‬2 min walk
  • ‪Pastelaria Pérola do Rato - ‬1 min walk

About this property

Mama Shelter Lisboa

3-star hotel near Avenida da Liberdade
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mama Shelter Lisboa also features concierge services, dry cleaning/laundry services, and a front-desk safe. A complete renovation of Mama Shelter Lisboa was completed in January 2022.

This 3-star Lisbon hotel is smoke free.

  • 126 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Mama Shelter Lisboa offers 126 accommodations with air conditioning. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Evening entertainment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10236

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Mama Shelter Lisboa to the airport?

Mama Shelter Lisboa is 5.2 mi (19-min drive) away from the Humberto Delgado Airport (LIS) airport, the closest popular airport to the property.

Does Mama Shelter Lisboa have an airport shuttle?

Airport shuttle services are not available at Mama Shelter Lisboa .

How close is Mama Shelter Lisboa to the beach?

This hotel is 10.1 mi (29-min drive) from Costa da Caparica Beach and 13.8 mi (30-min drive) from Carcavelos Beach. Don't forget your sunscreen!

Does Mama Shelter Lisboa offer free breakfast?

Free breakfast isn’t provided at Mama Shelter Lisboa , but buffet breakfast is offered for a fee of EUR 14 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Mama Shelter Lisboa ?

No, there is no casino at this hotel, but Lisbon Casino (9-min drive) is nearby.

What time is check-in at Mama Shelter Lisboa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Mama Shelter Lisboa ?

Free parking is not available at this hotel.

Does Mama Shelter Lisboa have a pool?

Mama Shelter Lisboa does not have a pool.

Does Mama Shelter Lisboa have a restaurant?

Yes, there are 2 restaurants on site.

Does Mama Shelter Lisboa have a spa?

There are no spa services available at this hotel.

How close is Mama Shelter Lisboa to downtown Lisbon?

Mama Shelter Lisboa is 0.2 mi away from Santo Antonio.

Mama Shelter Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 446 reviews
Rating 8 - Good. 97 out of 446 reviews
Rating 6 - Okay. 33 out of 446 reviews
Rating 4 - Poor. 2 out of 446 reviews
Rating 2 - Terrible. 8 out of 446 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darrin

Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great rooftop bar and restaurant. Area is great as well!
Stayed 1 night in Mar 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic. Easy walking to the metro and the city squares. Easy commute to the airport via public transport. The hotel staff were excellent. Dinner was very good and a lively atmosphere in the restaurant. Breakfast was average and overpriced. (Food often cold) Would stay here again and highly recommend ( but without breakfast!)
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have thoroughly enjoyed our stay at Mama Shelter! We were greeted with friendly service and a voucher for a free drink at the restaurant bar to celebrate our honeymoon. All the staff have been lovely and helpful. The hotel has a really cool atmosphere and laid back energy. We got a small room with balcony and it’s been 10/10. The room is small but just fine for the two of us. The bed is extremely comfortable with high quality cotton linen. The bathroom is well stocked with really nice toiletries and towels. Everything is perfectly clean. The tv is good with lots of free premium movies and channels in all languages available. The location is really great as a tourist to get around. We especially loved being able to walk to many great restaurants and shops nearby. If you want to hack the Lisbon hills, highly recommend starting a walking day out at the hotel and making your way down to the water, stopping along the way at the lovely cafes, shops and parks along the way. The streets outside are very loud and busy but this was no issue as the sound proofing in the room was great. Good mini fridge and safe also available in the room. The breakfast buffet was a highlight with many options that were so tasty. The fresh orange juice was a favourite! The roof top bar was awesome for the views but keep in mind it’s pretty pricey -especially the drinks. We enjoyed it though! Overall, would recommend Mama and would happily come back in the future! Thanks Mama! We had a great time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Apr 2025

10/10 Excellent

Mehrnoush

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must experience!

The staff were amazing with a very warm welcome for my mom who was celebrating an early 70th birthday. They were extremely helpful throughout her stay and offered her a very friendly atmosphere away from home. It was perfect stay for her. Highly recommended.
Stayed 6 nights in Mar 2025

8/10 Good

Deidre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Really cool spot
Stayed 4 nights in Mar 2025

10/10 Excellent

Sonya

Stayed 3 nights in Mar 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying here! It’s in a great part of town… walkable to shops and restaurants. The staff was incredibly friendly. The restaurant had great food and great bartenders and the breakfast was amazing! 10/10
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

I had an amazing stay! Will definitely come back!
Stayed 3 nights in Mar 2025

8/10 Good

Selcuk

Traveled with family
Liked: Cleanliness, amenities
Lobby is too small, there is no space to sit and wait.our room was so small for two people. Location was good, clean, restaurant food was good. There are grocery stores, cutes cafes close by.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Stay with Incredible Vibes! My stay was absolutely fantastic! From the moment I walked in, the atmosphere was warm, inviting, and full of charm. The decor blends modern elegance with classic Portuguese touches, creating a stylish yet cozy environment. The staff was incredibly welcoming and went above and beyond to ensure my stay was great! The rooms were spacious, clean, and beautifully designed, with comfortable beds and stunning city views. The location was ideal. Plus, the on-site breakfast was delicious, with fresh pastries, local cheeses, and excellent coffee to start the day right. ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Feb 2025

8/10 Good

Ruth Florence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel - did the job for a 3 day tourist visit to Lisboa!
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was kind, room was clean and bed was comfortable. Restaurant food is also really good. The hotel also accommodated my early check-in request.
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay with Mama. Great location, excellent breakfast, lovely staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Mairéad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Karen

Disliked: Amenities
The location was wonderful. It was close enough to walk to shops and restaurants & to explore yet also away from the more congested tourist areas. I was weary during check in, as the staff at reception did not present as friendly as I'm accustomed to from hotel staff when traveling. My Expedia rewards status was not honored. I was given some cookies, fruit and hotel slippers as compensation. During check in I was not told I needed to use the keycard for my room door to activate the elevator and to keep the light on in my room. I thought it was strange that another hotel guest needed to show me how to use the elevator rather than reception upon checking in and I needed to return to reception to ask how to keep the lights on in the room. Most troubling was when I went into the hotel restaurant for the breakfast that I prepaid for, I felt the hostess treated me as though I was criminal, as apparently my room number was not yet entered into her database of guest who prepaid for breakfast. Her disposition and demeanor was very rude as she debated me about my breakfast status and she exclaimed she would need to go with me to the front desk to look into this. At the front desk after speaking to me in English, she spoke to staff at reception in Portuguese in front of me making me feel even more like a criminal and I found it rude. Staff at reception appeared warmer as my stay progressed and I did find it sweet that they found out it was my birthday and surprised me with dessert.
Stayed 6 nights in Dec 2024

10/10 Excellent

Kirsty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great public areas and lovely staff. Rooms were cool, clean and comfortable
Stayed 3 nights in Dec 2024

8/10 Good

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location and everyone that works at the hotel is friendly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rene

Stayed 2 nights in Dec 2024

10/10 Excellent

Abhirup

Liked: Cleanliness, staff & service, property conditions & facilities
Small but tastefully appointed rooms. Staff are excellent and go out of their way, especially the bar staff! Breakfast is excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Lilia

Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend this hotel for various reasons. My room was comfortable and very clean, with a window that can open for fresh air. The hotel staff is super nice and helpful. The location is nice, quiet and safe. The subway is right around the corner and several buses and trams as well. This made my visit to Lisbon special . Thank you to all.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Great food, great services 👍
Stayed 1 night in Nov 2024