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5.0 out of 5

"Great food, very friendly staff. Nice atmosphere. Very nice elegant room. Definitely recommending it to all my friends. " More

By a verified traveler on Tue 21 Sep 2021

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Hotel Description

4-star hotel near Santa Justa Elevator

Heart of Lisbon

A stay at this Lisbon Old Town hotel places you steps from Santa Justa Elevator and within a 5-minute walk of Rossio Square. Commerce Square and Lisbon Cathedral are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, luggage storage, and a safe deposit box are available at this hotel. Multilingual staff can provide around-the-clock assistance and concierge services are on offer.

Free WiFi, plasma TVs

The 39 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, pillow menus, and plasma TVs with satellite channels.

Standard Double Room (Interior)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$94* Per night/room Nov 8 - Nov 9

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mansard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room (Mini)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

behotelisboa ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for behotelisboa

Everyone (3) Couples (2) Family (1)
5 out of 5
Great food, very friendly staff. Nice atmosphere. Very nice elegant room. Definitely recommending it to all my friends.

Posted by on Sep 21, 2021

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Comment from Hotel Management

Sep 24, 2021 by Luís Moreira - Front Office Manager

Dear Mrs. Elizabeth, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and that you will recommend us to your friends. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa. Kind Regards,

5 out of 5
A very clean and comfortable property in a perfectly centralized location to be able to walk to many points of interest and an absolutely wonderful staff!! I can not say enough about the front desk staff as they were not only friendly but incredibly helpful answering any and all questions!

Posted by on Sep 2, 2021

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Comment from Hotel Management

Sep 7, 2021 by Luís Moreira - Front Office Manager

Dear Mr. Jason, Thank you for taking the time to post your amazing review about your stay at behotelisboa. We are delighted to acknowledge that you had such a great stay with us and how highly you rated your experience here. We pledge to always be attentive to details and your recognition means a lot to us. Your enthusiasm for our Hotel is very much appreciated and so we hope to have the honor of welcoming you back to behotelisboa. Kind regards,

5 out of 5
Great place to stay. Clean with Friendly staff!

Posted by on Aug 22, 2021

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Comment from Hotel Management

Sep 17, 2021 by Luís Moreira - Front Office Manager

Dear Guest, Thank you very much for choosing to stay at behotelisboa and for taking the time to post your kind words. We are pleased to learn how much you enjoyed your stay with us and truly appreciate your kind comments. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to behotelisboa in a future stay. Kind regards, Luís Moreira - Front Office Manager

5 out of 5

Posted by on Sep 5, 2019

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Comment from Hotel Management

Sep 6, 2019 by Luis Moreira - Front Office Manager Behotelisboa

Dear guest, On behalf of the whole team at behotelisboa let me thank you so much for choosing to stay with us. We are truly committed to deliver an exceptional experience to our guests and we are glad to hear that we have achieved that during your stay. We would like to inform you that we will share your words with our employees. Thank you very much for your kind words and we look forward to welcome you back soon! Kind Regards, Luis Moreira, Front Office Manager

5 out of 5

Friendly, professional staff at the front desk.

Pros: Friendly, professional, multilingual staff.
Cons: Increase counter space in bathroom.
Location: The arch, the castle, tram 28, the riverfront are all great places/things to do. But, leave time to enjoy the food too!
Friendly staff! Excellent breakfast. Parking very convenient. They serve refreshments (wine and custard) upon arrival. Rooms are clean but on the small side. Only recommendation I would offer is to have more storage space in the bathroom as the counter space is very inadequate to store toiletries for two people.

Posted by , from alta loma, california on May 19, 2018

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Comment from Hotel Management

May 20, 2018 by Nelson Piteira - Front Office Manager

Dear Mrs. Tanya, Thank you very much for choosing to stay at behotelisboa and for taking the time to post your kind words on the parking, and the Staff. We are pleased to learn how much you enjoyed your stay with us and truly appreciate your kind comments. As our team pledges to be always attentive to details, your recognition means a lot to all. It would be a great honor to welcome you back to behotelisboa in a future stay. Kind regards,

Property Features

Public spaces have free WiFi. There's an onsite 24-hour business center. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and concierge services are also featured at behotelisboa. This 4-star Lisbon hotel is smoke free.

  • 1 building
  • 39 guestrooms or units
  • 5 levels
  • Built in 2015
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Train station: Rossio Station (0.6 km / 0.4 mi)
  • Metro station: Baixa-Chiado Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Behotelisboa offers 39 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Lisbon hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Guestrooms on floors 1-4 are accessible by elevator. The Mansard, Standard Double Room (Mini), and Standard Room Interior View rooms are located on the 5th floor, accessible only via stairs from the 4th floor.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Clean & Safe (Portugal)
  • Property Registry Number - 7148
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12.00 for adults and EUR 6 for children (approximately)
  • Airport shuttle fee: EUR 35 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 35 (up to 12 years old)
  • Nearby parking fee: EUR 18 per day(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • behotelisboa Hotel Lisbon
  • behotelisboa Hotel
  • behotelisboa Lisbon
  • behotelisboa
  • behotelisboa Hotel
  • behotelisboa Lisbon
  • behotelisboa Hotel Lisbon

You should know

  • Behotelisboa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.