The Merchant Hotel

5.0 star property
5-star luxury hotel near Victoria Square Shopping Centre

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Room options

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Belfast

City center retreat .A stay at this Belfast City Centre hotel places you steps from Belfast Customs House and within a 5-minute walk of Victoria Square Shopping Centre. MAC Theatre and St. Anne's Cathedral are also within half a mile (1 km).

What's nearby

  • Belfast Customs House - 1 min walk - 0.1 miles
  • Victoria Square Shopping Centre - 3 min walk - 0.2 miles
  • Waterfront Hall - 6 min walk - 0.4 miles
  • Belfast City Hall - 7 min walk - 0.4 miles
  • SSE Arena - 10 min walk - 0.6 miles

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • ‪Duke of York - ‬2 min walk
  • ‪Whites Garden - ‬3 min walk
  • ‪Ulster Sports Club - ‬1 min walk
  • ‪Trait - ‬1 min walk
  • ‪Muriel's Café Bar - ‬1 min walk

About this property

The Merchant Hotel

5-star luxury hotel near Victoria Square Shopping Centre
The Merchant Hotel offers its guests a full-service spa, a health club, and a hot tub. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1130 square feet (105 square meters) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Merchant Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Belfast hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Built in 1860
  • Full breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Merchant Hotel offers 63 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Belfast hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite valet and self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 9 to February 10:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

How close is The Merchant Hotel to the airport?

The Merchant Hotel is 2.9 mi (5-min drive) away from the Belfast (BHD-George Best Belfast City) airport, the closest popular airport to the property.

How much does it cost to stay at The Merchant Hotel?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at The Merchant Hotel on Apr 8, 2026 start from $382, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Merchant Hotel have an airport shuttle?

Airport shuttle services are not available at The Merchant Hotel.

How close is The Merchant Hotel to the beach?

This hotel is 13.5 mi (37-min drive) from Ballyholme Beach.

Does The Merchant Hotel offer free breakfast?

The Merchant Hotel offers free full breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Merchant Hotel?

No, there is no casino at this hotel.

What time is check-in at The Merchant Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs GBP 100.00 (subject to availability).

Is there free parking at The Merchant Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 15.00 per day, and valet parking for GBP 39.00 per day.

Does The Merchant Hotel have a pool?

The Merchant Hotel does not have a pool.

Does The Merchant Hotel have a restaurant?

There are 3 onsite restaurants, offering options like French cuisine and brunch. One of the dining venues will be closed seasonally each year from February 9 to February 10.

Does The Merchant Hotel have a spa?

This hotel has a spa, which features body wraps, massages, and body scrubs.

How close is The Merchant Hotel to downtown Belfast?

The Merchant Hotel is 0.3 mi away from Belfast.

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 456 reviews
Rating 8 - Good. 51 out of 456 reviews
Rating 6 - Okay. 17 out of 456 reviews
Rating 4 - Poor. 3 out of 456 reviews
Rating 2 - Terrible. 3 out of 456 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Roisin

Traveled with family
Liked: Cleanliness, amenities
Stayed here a long time ago. Noticed a difference. Rooms are getting a bit tired. One member of staff was quite abrupt at breakfast. Not the same experience I had received before unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Staff were lovely; room was perfecr
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, highly recommended!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything and everyone was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything we expected
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous overnight stay ! Can highly recommend it - attention to detail and the service was fantastic. A true 5 star hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff excellent, room beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Kay

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Gorgeous place, historic and perfect location to walk everywhere
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine

Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the hotel for our daughter's wedding and the staff were very helpful and friendly making sure everything was perfect... and it was
Stayed 1 night in Aug 2025

10/10 Excellent

ABBY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional, friendly and very accommodating
Stayed 3 nights in Sep 2025

2/10 Terrible

Martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy until 1am loud music
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding and luxurious.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Stayed 1 night in Aug 2025

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful place with really friendly and helpful staff. However it’s in the Cathedral district which is the hub of the entertainment area. It can get VERY noisy at night and we had to move rooms in order to get a good nights sleep. This was organised very efficiently by the hotel staff and our second night was much quieter. The hotel is very convenient for exploring Belfast and the hotel staff are excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing VIP EXPERIENCE!

It was an amazing hotel with exceptional services at every point of my stay.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience. Overall AMAZING hotel and would highly, highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite

Dry nice. We had a great memorable suite. Restaurant decor was first class. Highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mart

Stayed 1 night in Apr 2025