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"We stayed in a “cottage” for the “woods view” which was away from the main hotel and dumpy. The shower was so filthy there was cut hair all over the ... " More

By a verified traveler on Mon 19 Jul 2021

Hotel Description

3-star hotel near Natural Bridge Virginia

In Natural Bridge

Stay at this Natural Bridge hotel and you'll be within half a mile (1 km) of Natural Bridge Virginia and 2 miles (3 km) of Natural Bridge Zoo. Virginia Safari Park is within 6 miles (10 km) and Washington and Lee University is within 16 miles (25 km).

Multiple dining options

This hotel features 3 restaurants and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference space. A coffee shop, a terrace, and a garden are also on offer.

Free WiFi, microwaves

The individually furnished guestrooms offer free WiFi and free local calls. TVs come with satellite channels, and other amenities include washers/dryers and microwaves.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$93* Per night/room Aug 5 - Aug 6

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (Countryside View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Natural Bridge Hotel, Trademark Collection by Wyndham ratings based on 24 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Natural Bridge Hotel, Trademark Collection by Wyndham

Everyone (11) Couples (4) Family (9)
3 out of 5
We stayed in a “cottage” for the “woods view” which was away from the main hotel and dumpy. The shower was so filthy there was cut hair all over the wall. The baby next door could be clearly heard through the thin walls. Staying in the main building might be better.

Posted by on Jul 19, 2021

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5 out of 5
We liked that they are restoring this property. The staff was excellent, the room was newly renovated, very clean, and the beds were very comfortable. The restaurant was nice, the seafood buffet was very good as was the breakfast buffet. Servers were friendly and attentive.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 14, 2021 by Heather, Front Desk Supervisor

We truly appreciate you taking the time to leave your review. Hopefully we will be lucky enough for you to stay with us again in the future!

5 out of 5
The property was beautiful, there was a nice restaurant on site with great food and great service.

Posted by on Jun 1, 2021

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1 out of 5

Posted by on May 3, 2021

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3 out of 5
It was far from what was expected; I would not recommend it to anyone. We were isolated from the main building and there was no one else in the area. A comparable room with free breakfast at Budget Inn was half the price. The staff and the food was good but there were few occupants and I don’t know how they keep operating.

Posted by on Apr 22, 2021

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2 out of 5
I was told that the view by the picture above that I had a countryside view. When I checked in he told me that my room was in the "Cottages". It was located across the street behind some trees and it looked as though some of the cottages were being remodeled. The view consisted of trees and other cottages. There were different beds than seen on the picture above, no chair and the window didn't look like the one in the picture. The bathroom was old and every time you opened the door it hit the toilet. I thought about turning my key in and driving home but I had already paid and wasn't aware that there were other rooms available. My daughter and I went out to eat and when we came back the area was poorly lighted. We spoke to Sarah when we checked out and she stated that we should have called to let the front desk know that we weren't pleased with the room. We went to the Safari Park and we had a good time but will not be staying at the hotel anymore.

Posted by , from Richmond, VA on Sep 22, 2020

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2 out of 5

Posted by on Aug 16, 2020

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5 out of 5
Scenery, cleanliness, location, absolutely a wonderful place to stay

Posted by on Feb 24, 2020

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3 out of 5
To nosiy and room wasn't as clean as should be Staff was not to friendly food at restaurant was really good

Posted by on Nov 2, 2019

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4 out of 5
The property is beautiful! Our room was nice but we did call on first day for shower fixed and heard nothing nor was it fixed. But it was still lovely hotel

Posted by on Sep 3, 2019

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About the Natural Bridge Hotel, Trademark Collection by Wyndham

Location 15 Appledore Ln, Natural Bridge, VA 24578

Property Features

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Natural Bridge Hotel, Trademark Collection by Wyndham. The hotel can provide concierge services and wedding services. You'll have access to the outdoor pool at a partner property. This 3-star Natural Bridge hotel is smoke free.

  • 118 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator (on request)
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Roanoke Regional Airport (ROA) (56.3 km / 35 mi)

Room Amenities

Natural Bridge Hotel, Trademark Collection by Wyndham offers 118 air-conditioned accommodations with washers/dryers and safes. Each accommodation is individually furnished. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Natural Bridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested.

  • Washer and dryer
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Microwave
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Summerhouse Pavilion - This café specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Archway Deli - This delicatessen specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

The Red Fox - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Ecotours on site
  • Rafting nearby
  • Safari nearby
  • Hiking/biking trails on site
  • Cave exploring/spelunking on site
  • Golf lessons available nearby
  • Kayaking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Masks are compulsory at the property for guests without full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per accommodation, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 14 for adults, USD 9 and USD 9 for children (approximately)
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 59 (subject to availability)
  • Refrigerator fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Natural Bridge Park & Historic Hotel
  • Natural Bridge Park Historic
  • Virginia's Natural Bridge Park Historic Hotel
  • Virginia's Natural Bridge Park Historic
  • Natural Bridge Historic Hotel
  • Natural Bridge Historic
  • Natural Bridge Park Historic Hotel
  • Natural Bridge Historic Hotel Conference Center
  • Natural Bridge Hotel, Trademark Collection by Wyndham Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.