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SureStay Hotel by Best Western Lewiston

2.5 star property
Enjoy free breakfast at this Lewiston hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Lobby
Exterior
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
516 Pleasant St, Lewiston, ME, 04240
  • Place, Atrium Art Gallery, University of Southern Maine
    ‪11 min walk‬
  • Place, Bates College
    ‪4 min drive‬
  • Place, LL Bean Flagship Store
    ‪31 min drive‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Desk, laptop workspace, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Lewiston

In Lewiston .A stay at this hotel places you within half a mile (1 km) of Atrium Art Gallery, University of Southern Maine and 3 miles (5 km) of Androscoggin River. Androscoggin Bank Colisee and The Public Theater are also within 3 miles (5 km).

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 0.6 miles
  • Bates College - 4 min drive - 2.7 miles
  • Central Maine Medical Center - 6 min drive - 3.8 miles
  • LL Bean Flagship Store - 31 min drive - 23.4 miles
  • Thompson's Point - 38 min drive - 42.6 miles

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪gridiron - ‬12 min walk
  • ‪Starbucks - ‬3 min drive

About this property

SureStay Hotel by Best Western Lewiston

Enjoy free breakfast at this Lewiston hotel
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Lobby
Econo Lodge
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 458 reviews
$76 nightly
The price is $83
Dec 12 - Dec 13
Total with taxes and fees
Econo Lodge

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is SureStay Hotel by Best Western Lewiston to the airport?

SureStay Hotel by Best Western Lewiston is 8.2 mi (11-min drive) away from the Auburn, ME (LEW-Auburn - Lewiston Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Lewiston?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lewiston on Dec 5, 2025 start from $88.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Lewiston have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Lewiston.

Does SureStay Hotel by Best Western Lewiston offer free breakfast?

SureStay Hotel by Best Western Lewiston offers free continental breakfast every day.

Is there a casino at SureStay Hotel by Best Western Lewiston?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM.

Is there free parking at SureStay Hotel by Best Western Lewiston?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Lewiston have a pool?

SureStay Hotel by Best Western Lewiston does not have a pool.

Does SureStay Hotel by Best Western Lewiston have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Lewiston to downtown Lewiston?

SureStay Hotel by Best Western Lewiston is 2.4 mi away from Lewiston.

Reviews

SureStay Hotel by Best Western Lewiston Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 203 out of 442 reviews
Rating 8 - Good. 126 out of 442 reviews
Rating 6 - Okay. 50 out of 442 reviews
Rating 4 - Poor. 35 out of 442 reviews
Rating 2 - Terrible. 28 out of 442 reviews

Reviews

8/10 Good

John

Liked: Cleanliness
Comfortable bed. Lackluster continental breakfast with tight seating.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service

Think twice

We were ther for my father's celebration of life. The support staff was okay; the management is unreasonable. The room was adequate. But for a party of four they only give you 3 towels and 2 wash clothes. There is a refrigerator, microwave, and coffee maker in the room. BUT, YOU BETTER NOT THINK ABOUT TAKING BREAKFAST ITEMS BACK TO YOUR ROOM. I did not enjoy being lectured to as a child for bring 2 plates of 2 bagels, 2 omelets, and 2 waffles to our room. I was told this is not allowed and "this will make a mess, and you will attract ants" please do not do it again. If they are so interested in keeping the room clean, why did they not care to clean the stains and white goo off the fabric chair. This is the first time I have ever been told not to do that by any hotel chain, including Marriott & Hilton. We arrived at 2am that morning after a long day of delayed flights. The breakfast stops at 9am and we had just woken up at 840am. I thought I would at least grab a little bit of food before it was put up so we could get showered and dressed and not continue to starve. Also, there are only 8 tables and 16 chairs, which is not enough for the always packed breakfast area. One morning I stood to eat my food, as there was nowhere to sit, in fear of being yelled at again for taking food back to my room. Never mind the countless people at night who were ordering Door Dash and eating that in their room. The TV remote didn't work and it wasn't even the correct remote for the TV.
Stayed 3 nights in Aug 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place was nice. Staff was great. I would stay again. Parking is tight.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Clean! Clean! Breakfast was ok. Could have a bit more options but the room was clean and had everything we needed. Strongly recommended it.
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Aug 2025

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a little funky in the way that it’s set up and hard to find the right door to enter. Other than that, it was a comfortable small room but very clean and the staff was very nice and breakfast was decent in the morning. Can’t ask for anything more for that price. I think I paid $100 a night.
Stayed 1 night in Jun 2025

8/10 Good

Domenica

Close to highway, clean and quiet, standard breakfast, I wish they had more fruits options but, overall it was very good
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in lewiston Surestay 42 nights, we appreciate it, they were dog friendly. We found it to be cliche, need the staff we're very friendly. Very helpful, I would highly recommend this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Sean

Liked: Staff & service, property conditions & facilities
The staff was nice, the room was decent, served its purpose for the night
Stayed 1 night in Aug 2025

10/10 Excellent

Saida

Stayed 4 nights in Aug 2025

2/10 Terrible

Carolyn J

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely the worst place I've stayed at!

The staff at this motel treats Americans horribly! I was in Lewiston for a medical appointment. We live in Calais. From the moment we walked in we felt the chill from staff members. The desk clerk never made eye contact with us. I could go on and on, but, am limited. The bottom line.. if you are an American, don't go near this racist establishment. It is terrible in every way. I had to come back to Calais a day early because my driver and i got very sick while staying there. I ask for a refund for the night we were unable stay. Without even looking up, the clerk said, "we don't do that", then walked away.
Stayed 2 nights in Aug 2025

8/10 Good

Alley, DRACUT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent price.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ron

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan, Easton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place to stay. Staff was very friendly ands accommodating!
Stayed 1 night in Aug 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
It’s a basic hotel/motel. It was clean, so we were fine with it. But nothing fancy.
Stayed 1 night in Aug 2025

10/10 Excellent

Crandall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen, Franklin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable rooms, no musty smell from a/c unit, ground floor for easy access for pet walking.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting place. Smell made my family and I sick to our stomachs. Wanted to leave but couldn’t get a refund. Wouldn’t stay here for free.
Stayed 1 night in Jul 2025

8/10 Good

joshua, missouri city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good the bed was comfortable I did wish they had fluffier bed covers instead of a thin fleece blanket. The room did have a humidity wet smell but it wasn’t terrible we managed to sleep comfortably.
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

april

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Jul 2025