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5.0 out of 5

"I have stayed at the Holiday Inn, now Mercure Hotel in Leuven at least six times. The last time was this summer under the title "Mercure". I have be ... " More

By a verified traveler on Mon 22 Nov 2010

Hotel Description

4-star Art Deco hotel near Pope's College

Heart of Leuven

Steps from the hotel, you'll find Pope's College and M - Museum Leuven. Leuven Central Library and Leuven Town Hall are also within half a mile (1 km).

Renovated in 2014

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Self parking, a coffee shop, and a lobby fireplace are also offered.

Free WiFi, refrigerators

The 103 individually decorated guestrooms offer free WiFi and 24-hour room service. Other amenities include refrigerators, premium bedding, and flat-screen TVs with satellite channels.

Standard Room (Penta)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$85* Per night/room Dec 13 - Dec 14

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room (penta Single)

Bed Count 1 King Bed Maximum Occupancy 1 Max

Junior Suite (penta)

Bed Count 1 King Bed Maximum Occupancy 3 Max

pentahotel Leuven ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for pentahotel Leuven

5 out of 5

My stays at the Mercure Hotel, Leuven

I have stayed at the Holiday Inn, now Mercure Hotel in Leuven at least six times. The last time was this summer under the title "Mercure". I have been totally satisfied every time. The room is always clean. The staff is very helpful from the desk to the housekeepers. I am particularly pleased that they have installed air conditioning and a mini-bar. Also there is a little snack machine in the bar area. All of this is quite helpful to the foreign traveler who wants comfort within the confines of the hotel itself. Also the breakfasts are always excellent and the staff in the breakfast room is efficient and pleasant. I will always stay here when I come and I come at least once a year. Plus this hote is centrally located. I couldn't ask for better.

Posted by on Nov 22, 2010

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 581 square feet (54 square meters) and includes a meeting room. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly pentahotel Leuven. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of pentahotel Leuven was completed in April 2014. This Art Deco Leuven hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Library
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Brussels - National Airport (BRU) (27.4 km / 17 mi)
  • Train station: Leuven Heverlee Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Leuven offers 103 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 41-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Long distance calls (free)
  • Hair dryer available
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Pentalounge - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This hotel is located in a car-free zone. Access is limited to local traffic and guests of the hotel. Guests must contact this property in advance for check-in instructions and an access code.

This hotel is located in a car-free zone. Access is limited to local traffic and guests of the hotel. Guests must contact this property in advance for check-in instructions and an access code.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Enhanced food service safety measures are in place.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties not allowed
  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per accommodation, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: EUR 20 for adults and EUR 10 for children (approximately)
  • Covered self parking fee: EUR 20.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mercure Leuven Center
  • Mercure Leuven Center
  • pentahotel Leuven Hotel
  • pentahotel Leuven
  • Mercure Leuven Hotel Leuven
  • Holiday Inn Leuven
  • Leuven Holiday Inn
  • pentahotel Leuven Hotel
  • pentahotel Leuven Leuven
  • pentahotel Leuven Hotel Leuven

You should know

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.