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Radisson Poliforum Plaza Hotel

4-star property
Blvd Adolfo Lopez Mateos 2611 Ote, León, GTO 1-855-201-7819
4.3 out of 5
Very good!
See all 7 travelocity Reviews

"It was very comfortable and clean. The staff were very accomodating. " More

By a verified traveler on Wed 15 Jun 2022

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Plaza del Zapato Commercial Center

Close to airport

You'll find Poliforum León Convention and Exhibition Center and León Stadium within 3 miles (5 km) of this hotel. Heroes' Causeway Arch and Expiatory Temple of the Sacred Heart of Jesus are also within 3 miles (5 km).

Family-friendly fun

This hotel features an outdoor pool, a gym, and a restaurant. Families will appreciate the playground, kid-friendly dining, and in-room childcare. Relax with a drink at the bar/lounge and enjoy perks like free valet parking and free WiFi.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room Oct 11 - Oct 12

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Radisson Poliforum Plaza Hotel ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Radisson Poliforum Plaza Hotel

Everyone (3) Family (1)
5 out of 5
It was very comfortable and clean. The staff were very accomodating.

Posted by , from RACINE on Jun 15, 2022

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Comment from Hotel Management

Jun 17, 2022 by Florencia Xcaret | Dpto. Ventas

Dear. Ms. Carmen So nice to read your last stay was confortable with us. I hope to see you soon again. Thank you for staying with us.

5 out of 5

Rosa Anna was a excellent room attendant

The hotel staff was excellent, the breakfast was fabulous.

Posted by , from Colorado on Nov 25, 2016

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Comment from Hotel Management

Dec 2, 2016 by ebourdales@radissonpoliforumplaza.com

Estimado Sr. Paul Muchas gracias por su reciente estancia con nosotros, es un honor haberlo atendido y leer que su experiencia con nosotros fue excelente, en especial la atención de nuestra camarista Rosa Anna Muchas gracias por su preferencia, deseamos volver a verlo pronto cuando regrese a León Muy atentamente Le deseamos todos unas felices fiestas

5 out of 5

i absolutely loved it!

Pros: my room was always clean when we came back
Cons: i can not think of anything that i was displeased
Location: my brother in law lives near by so for me was the perfect location and quiet
Really not much to say other than this place was clean, comfortable and employees were very courteous and willing to assist you at all times with a big smile.

Posted by , from Bay Area on May 12, 2015

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Comment from Hotel Management

May 14, 2015 by Eric Bourdales

Dear Rosa. Thanks very much for choosiong us on your recent stay in Radisson Poliforum Plaza león It has been a pleasur to attend you. We hope to see you back son at our hotel Thanks very much Eric Bourdales

4 out of 5

Nice hotel and facilities.

The hotel staff was very helpful, the only problem was that in the restaurant, never serve water un the beginning, and I told him, but never understand... Jejeje need to work on that..

Posted by , from Florida,USA on Mar 23, 2015

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Comment from Hotel Management

Apr 22, 2015 by Eric Bourdales

Dear Mr. Alex We thank you for you recent business with Radisson Poliforum Plaza LEon We have taken good notes of your comment, sorry for the lack of comunication in this specific área We are promoting the study of english language to our asociates so to be better in our service. Thanks for shoosing us and we hope to see you once again son Best Regards Eric Bourdales

1 out of 5

INTERNET DOES NOT WORK AT ALL ,DID NOT FIX IT EITHER

Cons: Poor breakfast, internet does not work
I was there for 7 days and the internet was not working i called they promised they will fix it but nothing

Posted by , from Usa on Jul 31, 2012

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5 out of 5

Great hospitality and exelent service.

Pros: Close restaurants, Free Internet, Quiet
great job!!! Keep up the good work!!!!! I'd recommend you guys.

Posted by , from Miami, FL, USA on May 27, 2012

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5 out of 5

RADISSON-LEON

Everything about this hotel was great, it was close to the local attractions and shopping, but it was not located directly on a busy Blvd. The service was great, everyone went out of their way to be helpful and friendly. The hotel restaurant served delicioud food and their hrs. were helpful, 06:30 to 24:00

Posted by on Jan 27, 2007

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About the Radisson Poliforum Plaza Hotel

Location Blvd Adolfo Lopez Mateos 2611 Ote, León, GTO 37280

Property Features

Radisson Poliforum Plaza Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Event space at this hotel measures 6405 square feet (595 square meters) and includes a conference center. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Radisson Poliforum Plaza Hotel. An area shuttle within 5 kilometers and an airport shuttle (available on request) are available for a fee. Free self parking and valet parking are available. This 4-star León hotel is smoke free.

  • 167 guestrooms or units
  • 4 levels
  • 2 buildings
  • 6405 sq ft of conference space
  • 595 sq m of conference space
  • Built in 2002
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 5 kilometers, and shopping center shuttle available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Radisson Poliforum Plaza Hotel offers 167 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and on weekends from 7:00 AM to 1:00 PM.

La Guardesa - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Radisson Poliforum Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Radisson Poliforum Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 for adults and MXN 120 for children (approximately)
  • Airport shuttle fee: MXN 700 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: MXN 0 (roundtrip), (up to 11 years old)
  • Rollaway beds are available for an additional fee
  • Laundry fee: MXN 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Poliforum
  • Hotel Radisson Poliforum
  • Hotel Radisson Poliforum Plaza
  • Plaza Poliforum
  • Poliforum
  • Radisson Poliforum
  • Radisson Poliforum Plaza
  • Radisson Poliforum Plaza Hotel
  • Radisson Poliforum Plaza Hotel Leon
  • Radisson Poliforum Plaza Leon
  • Leon Radisson
  • Radisson Leon
  • Radisson Poliforum Plaza Hotel Leon Mexico - Guanajuato
  • Radisson Poliforum Plaza
  • Radisson Poliforum Plaza Hotel León
  • Radisson Poliforum Plaza Hotel Hotel
  • Radisson Poliforum Plaza Hotel Hotel León

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.