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Tru By Hilton Gananoque, On

2.5 star property
Leeds and the Thousand Islands guestrooms with free WiFi

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Photo gallery for Tru By Hilton Gananoque, On

Free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
379 County Highway 2, Gananoque, ON, K7G 2V4
  • Place, Shorelines Casino Thousand Islands
    ‪7 min walk‬
  • Place, Thousand Islands OLG Charity Casino
    ‪20 min walk‬
  • Place, Gananoque Boat Line
    ‪3 min drive‬
  • Airport, Kingston, ON (YGK-Norman Rogers)
    ‪38 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Walk-in Shower

  • Sleeps 2

About the neighborhood

Leeds and the Thousand Islands

In Leeds and the Thousand Islands .Within a 15-minute walk of the hotel, you'll find Shorelines Casino Thousand Islands and BMX Track and Skateboard park. Lake Ontario and Thousand Islands OLG Charity Casino are also within 2 miles (3 km).

What's nearby

  • Shorelines Casino Thousand Islands - 7 min walk - 0.4 miles
  • BMX Track and Skateboard park - 12 min walk - 0.6 miles
  • Thousand Islands OLG Charity Casino - 20 min walk - 1.1 miles
  • Gananoque Boat Line - 3 min drive - 1.4 miles
  • Thousand Islands Playhouse - 3 min drive - 1.4 miles

Getting around

  • Gananoque Station - 5 min drive
  • Kingston, ON (YGK-Norman Rogers) - 38 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Bar Petunia - ‬3 min drive
  • ‪Popeyes - ‬2 min drive
  • ‪Subway - ‬2 min drive

About this property

Tru By Hilton Gananoque, On

Leeds and the Thousand Islands guestrooms with free WiFi
Tru By Hilton Gananoque, On offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Free breakfast is served daily. Tru By Hilton Gananoque, On also features a convenience store, a television in a common area, and a microwave in a common area. Free self parking is available.

This Leeds and the Thousand Islands hotel is smoke free.

  • Continental breakfast (free)
  • Charging station for electric cars
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Computer for guest use
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Air-conditioned accommodations at Tru By Hilton Gananoque, On offer complimentary toiletries. Televisions come with cable channels. This Leeds and the Thousand Islands hotel provides complimentary wireless Internet access.

Similar properties

Exterior
The Gananoque Inn
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 1,002 reviews
$92 nightly
The price is $109
Dec 21 - Dec 22
Total with taxes and fees
The Gananoque Inn

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Room amenities

Entertainment

  • TV with cable channels

Bathroom

  • Free toiletries

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 50.00
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Litter boxes are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet (varies based on length of stay) plus CAD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Tru By Hilton Gananoque, On Hotel
Tru By Hilton Gananoque, On Gananoque
Tru By Hilton Gananoque, On Hotel Gananoque

Frequently asked questions

How close is Tru By Hilton Gananoque, On to the airport?

Tru By Hilton Gananoque, On is 27 mi (38-min drive) away from the Kingston, ON (YGK-Norman Rogers) airport, the closest popular airport to the property.

Does Tru By Hilton Gananoque, On have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Gananoque, On.

How close is Tru By Hilton Gananoque, On to the beach?

This hotel is 1.9 mi (4-min drive) from Joel Stone Beach.

Does Tru By Hilton Gananoque, On offer free breakfast?

Tru By Hilton Gananoque, On offers free continental breakfast every day.

Is there a casino at Tru By Hilton Gananoque, On?

No, there is no casino at this hotel, but Shorelines Casino Thousand Islands (7-min walk) and Thousand Islands OLG Charity Casino (2-min drive) are nearby.

What time is check-in at Tru By Hilton Gananoque, On?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Tru By Hilton Gananoque, On?

This hotel offers free self parking.

Does Tru By Hilton Gananoque, On have a pool?

Tru By Hilton Gananoque, On features an indoor pool.

Does Tru By Hilton Gananoque, On have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Gananoque, On to downtown Leeds and the Thousand Islands?

Tru By Hilton Gananoque, On is 9 mi away from Leeds and the Thousand Islands.

Reviews

Tru By Hilton Gananoque, On Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 146 reviews
Rating 8 - Good. 27 out of 146 reviews
Rating 6 - Okay. 7 out of 146 reviews
Rating 4 - Poor. 0 out of 146 reviews
Rating 2 - Terrible. 0 out of 146 reviews

Reviews

10/10 Excellent

Denny

Traveled with partner
Liked: Cleanliness, staff & service
Their was nothing we didn’t like about our stay It was a pleasant stay The staff was excellent and very helpful Can’t wait to return
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property with some nice extra features like pool table, comfortable seating in lobby area. Beds comfortable and although breakfast was busy it was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and happy to help. Check-in and check-out was quick and easy. Very comfortable beds and so clean as it’s a brand new property.
Stayed 3 nights in Aug 2025

10/10 Excellent

darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were extremely friendly and accommodating to our needs. Property was well maintained.
Stayed 3 nights in Aug 2025

6/10 Okay

Hai Yu

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mary-Jean

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The Hotel noted to have been kept very clean during our 4 night stay. During our stay we had a maintenance and safety concern, our front door wasn't latching properly. We always ensure our door is shut and secure when staying away in a hotel prior to leaving. However, we had housekeeping come in, who did not realize that the door didn't latch properly, and they ended up leaving our hotel suite open until we had arrived back later in the night. The staff I addressed this concern with offered to switch us to another room, however it was not ideal during that time of day. This particular staff memeber did not submit this report to maintenance. The following morning I brought forward my concern, the lady in which I spoke with immediately got in touch with maintenance and made arrangements to have it fixed that same day which I was satisfied with. Additionally, part of the hotel experience is getting to use the pool, however their were hygienic and health concerns that prevented us from using the pool leaving us really disappointed. The pool was murky each and every day we took a look at it. For being a brand new hotel, this sholud not be an issue. Murky pools can lead to harmful bacteria which sholud be addressed accordingly so other guests shouldn't have to miss out. I think that this hotel has potential to be a great place to stay but they still have changes needing to be made before they can achieve that.
Stayed 4 nights in Aug 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

THARSHINI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

andrew, Belwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking and very clean rooms
Stayed 1 night in Aug 2025

8/10 Good

Kimlin

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. Loved that hot beverage was available but did not like that it was not replenished before the day was over. Also would be more convenient to pay online by credit card or by credit or debit at the time of check-in
Stayed 1 night in Aug 2025

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to Hwy 401. Had a games room which we used for 3 evenings. Breakfast buffet was reasonable. Staff helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff kind, polite. Easy too get to…
Stayed 1 night in Aug 2025

10/10 Excellent

Andrina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and made sure our stay gave us everything we needed. Would stay here again. Best hotel in the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nadia

Stayed 1 night in Aug 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Stayed 2 nights in Aug 2025

6/10 Okay

rhona

Stayed 2 nights in Aug 2025

10/10 Excellent

Anka

Traveled with family and small children, Traveled with family
Personnels sympathique, compréhensifs, courtois, tres propre
Stayed 1 night in Aug 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new and in perfect condition. The location isn’t close to anything but it is a good cost effective option.
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Staff are great.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025