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The St. Regis Le Morne Resort, Mauritius

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Grand Suite (Manor House) | Outdoor pool | 2 outdoor pools
6 restaurants; breakfast, lunch, and dinner served
On the beach, white sand, sun loungers, beach umbrellas
Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Le Morne Peninsula, Le Morne
  • Place, Le Morne Beach
    ‪17 min walk‬
  • Place, Paradis Golf Club
    ‪3 min drive‬
  • Place, Flic-en-Flac Beach
    ‪39 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪65 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Beach | On the beach, white sand, sun loungers, beach umbrellas

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Beach | On the beach, white sand, sun loungers, beach umbrellas

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Junior Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Beach | On the beach, white sand, sun loungers, beach umbrellas

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Suite, 1 King Bed with Sofa bed, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Le Morne

Beachfront retreat .Within 2 miles (3 km) of this Le Morne resort, you'll find Le Morne Beach and Le Morne Mountain. Paradis Golf Club and Black River Gorges National Park are also within 3 miles (5 km).
View more Resorts in Le MorneOpens in a new window

What's nearby

  • Le Morne Beach - 17 min walk - 0.9 miles
  • Paradis Golf Club - 3 min drive - 2.1 miles
  • Casela Nature and Leisure Park - 33 min drive - 19.7 miles
  • Cascavelle Shopping Mall - 34 min drive - 20.6 miles
  • Flic-en-Flac Beach - 39 min drive - 23.3 miles

Getting around

  • Sir Seewoosagur Ramgoolam Intl. Airport (MRU) - 77 min drive

Restaurants

  • ‪Le Brabant - ‬4 min drive
  • ‪Le Zest - ‬4 min drive
  • ‪Kind Coffee - ‬7 min drive
  • ‪Le Morne Plage - ‬8 min drive
  • ‪Wapalapam Restaurant - ‬2 min drive

About this property

The St. Regis Le Morne Resort, Mauritius

5-star beachfront resort near Le Morne Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The St. Regis Le Morne Resort, Mauritius you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, outdoor tennis courts, and a 24-hour fitness center. Limited free parking is available on a first-come, first-served basis.

This 5-star Le Morne resort is smoke free.

  • 172 guestrooms or units
  • 2 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2118 sq ft of conference space
  • 197 sq m of conference space
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
The St. Regis Le Morne Resort, Mauritius offers 172 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The St. Regis Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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  • Spa
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  • Parking included
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Table tennis
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The St. Regis Le Morne Resort, Mauritius

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 250
  • Christmas Eve (December 24) Gala Dinner per child: USD 125 (up to 5 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 500
  • New Year's Eve (December 31) Gala Dinner per child: USD 250 (up to 5 years old)
  • A tax is imposed by the city: USD 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property enforces a smart-casual dress code at its restaurants for dinner, which includes long trousers for men. Beachwear and sportswear are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mauritius St. Regis
St. Regis Mauritius
St. Regis Mauritius Resort
The St. Regis Mauritius Resort Le Morne
St. Regis Mauritius Resort Le Morne
St. Regis Mauritius Le Morne
JW Marriott Mauritius Resort
The St. Regis Mauritius Resort
The St. Regis Le Morne Resort, Mauritius Resort
The St. Regis Le Morne Resort, Mauritius Le Morne
The St. Regis Le Morne Resort, Mauritius Resort Le Morne

Frequently asked questions

How close is The St. Regis Le Morne Resort, Mauritius to the airport?

The St. Regis Le Morne Resort, Mauritius is 34.7 mi (77-min drive) away from the Sir Seewoosagur Ramgoolam Intl. Airport (MRU) airport, the closest popular airport to the property.

Does The St. Regis Le Morne Resort, Mauritius have an airport shuttle?

Airport shuttle services are not available at The St. Regis Le Morne Resort, Mauritius.

How close is The St. Regis Le Morne Resort, Mauritius to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does The St. Regis Le Morne Resort, Mauritius offer free breakfast?

The St. Regis Le Morne Resort, Mauritius does not offer free breakfast.

Is there a casino at The St. Regis Le Morne Resort, Mauritius?

No, there is no casino at this resort.

What time is check-in at The St. Regis Le Morne Resort, Mauritius?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at The St. Regis Le Morne Resort, Mauritius?

This resort offers free self parking and valet parking.

Does The St. Regis Le Morne Resort, Mauritius have a pool?

The St. Regis Le Morne Resort, Mauritius features 2 outdoor pools.

Does The St. Regis Le Morne Resort, Mauritius have a restaurant?

There are 6 onsite restaurants, offering options like pool views and a beachfront location.

Does The St. Regis Le Morne Resort, Mauritius have a spa?

Pamper yourself with a day at The St. Regis Spa, where you can enjoy thalassotherapy, Ayurvedic treatments, and mani/pedis.

How close is The St. Regis Le Morne Resort, Mauritius to downtown Le Morne?

The St. Regis Le Morne Resort, Mauritius is 1.6 mi away from Le Morne.

The St. Regis Le Morne Resort, Mauritius Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 308 reviews
Rating 8 - Good. 54 out of 308 reviews
Rating 6 - Okay. 21 out of 308 reviews
Rating 4 - Poor. 7 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Luxury resort with amazing amenities and incredible staff. Customer service is outstanding , location is unbeatable and breathtaking, spa is sooo good and restaurants variety are amazing
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Kaya L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay! Amazing staff

Loved our stay! Amazing staff
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lauren

Liked: Staff & service, amenities, property conditions & facilities
Amazing customer service and beautiful resort.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Ian Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, wonderful staff who is accommodating to every need. Great breakfast and assortment of restaurants. Beautiful rooms and wonderful beach.
Stayed 8 nights in Oct 2023
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Was Great
Stayed 11 nights in Nov 2024
Verified

10/10 Excellent

Franziska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time! Everything was perfect and we would love to come back again one day.
Stayed 6 nights in Nov 2022
Verified

10/10 Excellent

Patrick Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at JW Marriott exceeded our high expectations. The staff was very attentive and friendly. The variety and the quality of the food options was great. The location of the hotel and the beach are fantastic.
Stayed 8 nights in May 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Service, super friendly, 5 great restaurants!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Keith Wellwood

Liked: Cleanliness, staff & service, property conditions & facilities
A really lovely resort, quiet (almost too quiet) in the evenings. The staff were very friendly and always helpful if you had any questions. The food options were great, I particularly liked the poolside / beach menu and the Japanese restaurant.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just great!
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location, wonderful staff

What a lovely stay at the Marriot! The staff were incredibly helpful and went out of their way throughout our stay. Great range of activities and restaurants to keep ourselves occupied. The room was super comfortable and the views of the sea and beach. Absolutely stunning
Stayed 5 nights in Nov 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay, fantastic place, amazing staff.

So glad we booked here. Amazing place, great food, water activities, sunsets, great pool area. Just a super great experience. The staff was so nice; Hena, Sylvestre, Roa, Aroumel, Yash, Amith, Jean Paul, Christ, Arvesh, Viresh, (YamYam)Joseph and everyone else. Keep up what you are doing we enjoyed our stay soooo much.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved everything about the JW Marriott Le Morne! The setting is dreamy, the sea is so transparent, the staff is kind, caring and efficient. The rooms and common areas/restaurant are so tastefully decorated. I rate this hotel well above some more famous Mauritian establishments, such as Le St Geran. When in Mauritius, I will always go back to this hotel. Thanks for making our stay a truly memorable one!!!!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right from check-in till check-out, the staff was super helpful. Despite a 9 am check in time, the room was ready for us within half an hour and they even provided us breakfast for that day. Small details like chocolates and macaroons left in our room was really nice. One of the best properties we’ve stayed at till now.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conducive for family holidays ..extra entertainment for adults lacking.
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Osama Fouad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mauritius is a beautiful island with lovely friendly people. The JW Marriott improves on this! It is set in a beautiful location with a fantastic beach, exemplary staff who cannot of enough for their guests, and 5 restaurants that serve fantastic food. My wife and I are big fans, and will return on day in the near future.
Stayed 6 nights in Oct 2023
Verified

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very attentive and involved in you well being !

fantastic rooms, beautiful swimming pool (just a little bit cold). and beautiful environment it can always happen something wrong, be sure they will make all the effort to be rid off the problem and make you feel the most important person in that case; every thing was perfect about the welcome and the staff
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Anto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing time we have spent at St Regis Le Morne Resort. The resort is beautiful, quiet and very clean. Our room 493 was amazing suite with an ocean view and a terrace. The food is great we ate at the 4 of the 5 restaurants except the Indya and food was delicious and very high quality! The staff make us feel like we are home ,everyone was so kind and polite. Our favorites are Aroumel at the pool ,she was always great with us with her big smile everytime .Also we liked Veronne from the breakfast she always got us on our favorite table next to the pool ! Our driver Nadin also very nice and polite person and the taxi driver Rajoo who took us to the Port Louis and the La Vanille park and waited for us when we were there. I wanted to say big thank you to the whole St Regis La Morne team and we cant wait to be back next time with our kids! Thank you!
Stayed 6 nights in Jun 2025
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service
The hotel is likely to have been managed at very high standards (back when it was a St. Regis hotel), but is now struggling to upkeep them after its rebranding. The rooms and buildings fit very nicely into the scenery, the beach is extensive and there is some extremely attentive staff (butler Sylvestre or the beach boys). However, renovations would be necessary and the reliability of some of the processes are not at its best (room cleaning routine etc.). Overall, I'd recommend it.
Stayed 9 nights in Nov 2021
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been lucky enough, over the years to travel extensively around the world, yet I have to say that this will stay with us as being the best holiday we have ever had. For sure, the resort itself is exquisite and you feel such a sense of calm as soon as you drive through the gates, the food in all of the restaurants is outstanding and the rooms are all delightful. However, what sets this resort apart from any other we have visited, are the people ! The butler who was assigned to our room was Tej, who was so attentive and was a great ambassador for the resort. Every morning we would be collected by buggy to go to breakfast. Khunkhun and Navin especially, were so helpful. On arriving at breakfast you are greeted by the lovely smile of Reena and escorted to your table where we were served by the lovely Tarvin. The breakfast buffet is amazing and really needs to be seen to appreciate the quality of choice. Days were spent on the beach being looked after by the incredible Vicky, for whom nothing is too much trouble. The restaurants are all of exceptional quality. Indya was our favourite and Kevin, who served us had great knowledge of his menu. Adash in the Floating Market was also really helpful in helping us choose from an extensive menu. My husband used the gym daily and was really helped by Yogesen.Neha was a great help before and during our trip. The Senior Management Team are so approachable and friendly and were exceptional hosts
Stayed 10 nights in May 2024
Verified

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not brilliant

Its a good hotel. All the staff try hard but some of the younger members are far from polished. We had a direct beachfront room, good size quite old fashioned and in need of refurb very soon. They are carrying out some planting directly in front of room and to protect areas fenced off using yellow plastic tape. Pretty unsightly in an £800 per nt hotel. There are many far more attractive solutions to fence off this area.However biggest disappointment was quality of food in restaurants, there was nothing particuarly bad but frankly.the meals were not great as i have come to expect at other 5 star hotels in Mauritius eg Oberoi,Prince Maurice ,but in fairness those experiences were a long while ago. We chose the half board option which is very expensive and and far from a cheap option(in fact a la carte maybe cheaper unless your are gluttons)and there are FAR too many dishes with a supplement. Given the cost this is insulting Notable staff members were butler Vikram, Neha and Venice who is trying his utmost to keep standards of service high in the restaurants. All in all a very good hotel but unlikely i will stay again.
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I came to Mauritius during a sad time. My father, who was supposed to accompany me here passed away prior to my trip. I had contemplated coming, but am so glad that I still came to visit. So, let’s get into this review! JW Marriott is situated near the famous Le Morne Mountain and has a gorgeous beachfront view. I stayed in room 431, a Junior Suite which had a small pool view and ocean view. Construction and renovations are being conducted on the hotel rooms nearby, so this can be a bit disturbing and prove challenging when trying to nap, should you require a brief nap from jet lag. However, a minor inconvenience which has no bearing on my rating whatsoever. The property grounds are absolutely beautiful with amazing views of the Le Morne mountain, beach, and island vegetation/plants/trees. The facilities such as the gym, spa, and gaming room will rival most competitors. However, what really makes this property superb are the staff! I mean you cannot ask for a better group of men and women to care for you during your stay. My room was always kept neat and my mini bar was well stocked. There are restaurants on the property and the daily breakfasts to include a full coffee bar and selection were my favorite. Really a beautiful property and not much you can do to complain here. There are tours you can sign up via concierge and by pressing the number 0 on your phone, you can get all the things you need. Stay here if you want peace and solitude!
Stayed 7 nights in Jun 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally speaking we loved our stay at JW Marriott Mauritius Resort really. We were overwhelmed by the setting and the detail, with which was taking care of us during our stay. From the very first moment the friendliness as well as the effort of each member of staff for making this holiday a very unique one was simply amazing. The exchange prior to our stay regarding special diets etc. was helpful, as one of us needs gluten free bread. This makes the difference between a normal hotel and a place as yours - but also sets high expectations. At our arrival we had a warm welcome and the check in procedure was very pleasant. The service and caring of the butler team was great as well as the service of the housekeeping and cleaning staff, spa and watersports activity centre. One true highlight was the stargazing on friday night. You are very blessed with this lovey and intelligent astronomer. On our first morning we had a warm welcome at the Boathouse for breakfast, and as soon as we mentioned our room number, the member of staff knew, that we would need gluten free bread - what a start of the day. :) All expectations were met. Additional we were promised to get gluten free pastry for the next day. However the following mornings the service at the breakfast buffet was not even the same as on the first morning. We always had to ask for the gluten free bread, unfortunately the promised pastry was not available during the whole week. Sadly there was only one type of bread withi
Stayed 6 nights in Aug 2023