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 Lakeland - Winter Haven •1 Room
 Lakeland - Winter Haven • 1 Room
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Westgate River Ranch Resort & Rodeo

3.5-star property
3600 River Ranch Road, River Ranch, FL 1-855-201-7819

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2.0 out of 5
See all 3 Travelocity Reviews

"POOR ROOMS AS FAR AS BEING CLEAN AND WHEN YOU ARRIVE GETTING THE RESVERATION YOU BOOKED " More

By a verified traveler on Sun 03 Feb 2008

Points Of Interest

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Hotel Description

Family-friendly 3.5-star resort with outdoor pool

On river

You'll be within 2 miles (3 km) of Kissimmee River and 20 miles (32 km) of Lake Kissimmee State Park with a stay here. Bok Tower Gardens and Three Lakes Wildlife Management Area are also within 32 miles (52 km).

9-hole golf course

This smoke-free resort features a golf course, a marina, and a restaurant. There's fun for all ages with mini golf and a playground, and barbecue grills are available on site. Enjoy the outdoor pool and perks like free self parking.

WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 154 guestrooms also offer WiFi and flat-screen TVs with cable channels. Microwaves, ceiling fans, and hair dryers are also available.

Room (Lodge)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$155* Per night/room Aug 11 - Aug 12

Deluxe Suite (Lodge)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Cabin, 1 Bedroom (Saddle Club)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Cottage, 1 Bedroom (Lodge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Cabin, 2 Bedrooms (Saddle)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Luxury Room (Teepee)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Westgate River Ranch Resort & Rodeo ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Westgate River Ranch Resort & Rodeo

1 out of 5

Too expensive for what you get

Cons: Nothing close, No free Internet
I thought the hotel was very expensive for what you get. The rooms are old and dark--kind of gross. It rained the day we were there, and there was absolutely NOTHING to do. The staff wasn't very friendly or helpful.

Posted by on Apr 9, 2012

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Comment from Hotel Management

Dec 3, 2015 by Westgate Customercare

Thank you for posting a review of your stay. We hope you are able to revisit us to see what new and exciting changes we have made.

2 out of 5

Huge misrepresentation

We purchased a deal for this "resort" that included two night's stay in a "Western themed room." What we got was an old hotel room that had not been updated in years that had stained mattresses and carpet, kitchen and bath cabinets that were damaged and falling apart, and little in the way of amenities. The photos on the "resort's" (and I use that term VERY loosely) web site are typically of the cabins and other accommodations that have been updated. The room we were given hasn't been updated in years. The photos on the website are so misleading it's pathetic. Unfortunately we arrived at a time after the Ranch had been closed for a week due to flooding. While we understand the staff had no control over this, nearly every staff member we interacted with was rude and nearly dismissive. The one great exception was David in the Saloon, who went out of his way to be friendly to and help all customers. I found it interesting when we checked out that they didn't even ask if everything was ok - it was like they already knew what our answer would be and didn't want to hear it. The old, outdated room aside, we DID enjoy the Saturday evening activities. The hayride and cookout were quite enjoyable, and it was fun to see a real rodeo. The petting zoo was also a fun area of the ranch to check out. The water level was so high that no boating was allowed, many of the trails were still soggy and impassable, and the "catch and release" pond was inaccessible. Again, we understand the Ranch had no control over this, but one would think that the Ranch staff would at least be apologetic rather than rude, and perhaps even offer other alternatives since so many activities weren't available. A few other points to note: * There is only one restaurant on the premises, and it closes at 8 pm. The Saloon serves peanuts and drinks but don't expect a meal there. * Although the web site claims they have high speed internet, it is only available in the "lodge," which is the area where you check in. If there is an event going on then there isn't an area to sit and work. * Don't expect to be able to use your phone; there is very limited signal throughout the Ranch. * Bring your own shampoo and conditioner, as none is provided in your room. Overall we ended up enjoying the Saturday evening activities, but we certainly wouldn't have paid what we did to stay in such an outdated and decrepit room. Additionally the Ranch needs to take a serious look at their web site and better represent what room you will ACTUALLY be staying in. Showing the cabins and rooms that have been updated is a very bad bait and switch tactic that will lead to more reviews like this.

Posted by on Oct 16, 2011

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Comment from Hotel Management

Dec 3, 2015 by Westgate Customercare

Thank you for posting a review of your stay. We hope you are able to revisit us to see what new and exciting changes we have made.

3 out of 5

POOR ACCOMADITIONS

POOR ROOMS AS FAR AS BEING CLEAN AND WHEN YOU ARRIVE GETTING THE RESVERATION YOU BOOKED

Posted by on Feb 3, 2008

Was this review helpful to you?
Comment from Hotel Management

Dec 3, 2015 by Westgate Customercare

Thank you for posting a review of your stay. We hope you are able to revisit us to see what new and exciting changes we have made.

About the Westgate River Ranch Resort & Rodeo

Location 3600 River Ranch Road, River Ranch, FL 33867

Property Features

Westgate River Ranch Resort & Rodeo offers its guests a golf course, a marina, and an outdoor tennis court. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Event space at this resort measures 8000 square feet (743 square meters) and includes a conference center. An outdoor pool, a spa tub, and a fitness center are also featured at the family-friendly Westgate River Ranch Resort & Rodeo. Free self parking is available. This 3.5-star River Ranch resort is smoke free.

  • 154 guestrooms or units
  • 2 levels
  • 20 buildings
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Outdoor tennis court
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (133.1 km / 82.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Westgate River Ranch Resort & Rodeo offers 154 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This River Ranch resort provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Westgate Smokehouse Grill - This family restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

River Ranch Saloon - Onsite bar.

Nearby Activities

Guests can play rounds at the 9-hole golf course. An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Golfing on site
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Rock climbing on site
  • Archery on site
  • Kayaking on site
  • Ropes course on site
  • Ziplining on site
  • Playground on site
  • Rowing or canoeing on site
  • Basketball on site
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

It is property policy that all guests must wear a face mask within public areas of the property.

The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests traveling with a service animal must contact the property prior to arrival.

This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 50 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.99 per night (rates may vary)
  • Pet fee: USD 150 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ranch River
  • River Ranch Westgate
  • Westgate Ranch
  • Westgate River
  • Westgate River Ranch
  • Hotel Westgate River
  • Westgate River Hotel
  • Westgate River Ranch Hotel Lake Wales
  • Westgate River Ranch Resort Rodeo River Ranch
  • Westgate River Ranch Resort Rodeo
  • Westgate River Rodeo River Ranch
  • Westgate River Rodeo
  • Westgate Resort Rodeo
  • Westgate River Ranch Rodeo
  • Westgate Rodeo
  • Westgate River Hotel
  • Hotel Westgate River
  • Westgate River & Rodeo River
  • Westgate River Ranch Resort & Rodeo Resort
  • Westgate River Ranch Resort & Rodeo River Ranch
  • Westgate River Ranch Resort & Rodeo Resort River Ranch

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.