4.1 out of 5

"Housekeeping was poor. Room was not attended to for full day. When questioned, I was told that I hadn't requested "suite service" that day. Since the ... " More

By a verified traveler on Thu 06 Jul 2017

Enter dates to see availability

Hotel Description

Lake Tahoe Resort Hotel places you steps from Heavenly Gondola and within a 10-minute stroll of Heavenly Village. Highlights at this ski resort include a restaurant, an indoor swimming pool, and free buffet breakfast.

Flat-screen TVs with digital channels are featured in all 400 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Additionally, in-room massages, hair dryers, and phones are available.

The restaurant, Echo Lounge, serves Californian cuisine. For a drink, you can stop by the resort's own bar/lounge. 10000 square feet (929 square meters) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Free breakfast is available daily between 7 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star South Lake Tahoe resort, you'll be 3.2 km (2 mi) from Heavenly Ski Resort.

Standard Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$127 per night

Standard Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Balcony Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 8 Max

Lake Tahoe Resort Hotel ratings based on 62 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Nice hotel. Great location

Housekeeping was poor. Room was not attended to for full day. When questioned, I was told that I hadn't requested "suite service" that day. Since the hotel was almost at full capacity, housekeeping was only going to service rooms by request. I was flabbergasted. I gave stayed in all types of hotels and have never had such a ridiculous answer for neglect.

Posted by , from Manalapan, New Jersey on Jul 6, 2017

Was this review helpful to you?
5 out of 5

Sick while on vacation.

Pros: Everything.
Cons: We were on the 9th floor and the music was a bit loud.
Location: Great location.
I was sick the whole weekend and stuck in my hotel room. But the room was very comfortable. It was a great hotel to be stuck in. My husband enjoyed the breakfast buffet, he said it was beautiful and they had anything you could possibly want. He also complimented the valet guys. He said they were all really friendly and helpful. We would stay there again.

Posted by on Jun 27, 2017

Was this review helpful to you?
4 out of 5

Always wonderful

The only negative would be the free breakfast. The breakfast being free is definitely a plus, but you get what you don't pay for. It is low quality cafeteria food. Besides this, I love this hotel!

Posted by on Apr 25, 2017

Was this review helpful to you?
4 out of 5

Great stay

Wonderful experience, The hotel was very convenient - located right on the California state line. walking distance to many great shops, casinos and the Lake. Comfortable bed, the continental breakfast is much more than that, the hotel staff were awesome and very personable friendly and helpful. They have a Happy hour every evening that was also wonderful. I highly recommend this hotel.

Posted by on Sep 28, 2016

Was this review helpful to you?
Comment from Hotel Management

Oct 7, 2016 by Philippe

It is great you had such a wonderful experience staying with us! Thank you for your recommendation!

5 out of 5

Perfect location

All of the staff were very friendly and the location is steps away from Harrahs, Harveys, Hard Rock casinos and many more. The Gondola is right down the street and restaurants, upscale bars and boutique shops are everywhere. I just parked my car and walked everywhere. Also, the pool, hot tub and buffet breakfast was the icing on the cake. This will be my "go to" hotel anytime I go to Tahoe!!

Posted by , from Castro Valley, CA on Sep 7, 2016

Was this review helpful to you?
5 out of 5

Great Place

Pros: The very clean, big room and the free breakfast. The price wasn't bad either!
Cons: Parking!! They wanted to charge me $20 to self park my motorcycle close to the building!! What?
Location: Great location at stateline. Everything within walking distance.
Great place,very clean. Front desk was a pleasure to deal with. Nice free Breakfast.

Posted by , from Elk Grove,CA on Aug 30, 2016

Was this review helpful to you?
4 out of 5

GREAT but needs better free wifi!

Cons: the free wifi didn't really work on the 7th floor, but they did end up giving us our $15. resort fee back, but it was a bummer.
Good free breakfast and snacks in afternoon!!! Good location! Room great!

Posted by on Aug 24, 2016

Was this review helpful to you?
5 out of 5

This hotel is located adjacent to everything.

Pros: See above
Cons: Prices for extras
Location: See above
We liked this hotel because it was all suites. The breakfast was awesome. However they have a $15 per night "resort fee" Don't know what the resort was they had a small indoor pool and no tennis courts or beach facilities. We inquired about boat rental and got a 15% off flyer. Also there was a $19 valet parking fee which was the only game in town because they do not have a self park. We wound up parking in the Casino self park adjacent to the hotel.

Posted by , from Sonoma Co on Jul 25, 2016

Was this review helpful to you?
4 out of 5
Although we had a good time, it was a little loud in the lobby at night.

Posted by on Jun 29, 2016

Was this review helpful to you?
5 out of 5

Nice hotel in a good location.

Pros: Very comfortable beds, clean, very nice, good buffet breakfast.
Cons: More fireplaces in the lobby? It was very nice to sit next to coming in from the cold outside.
Location: The kids went snowboarding so it was right next door for them to book lessons and rentals. Harrah's casino is right next door.
Very good buffet breakfast in a prime location near gondola and casino's. Many families present and ideal for them.

Posted by , from Stockton, CA on Nov 30, 2015

Was this review helpful to you?

Property Features

After a day on the snow, enjoy a swim in the indoor swimming pool or use the resort's other facilities, which include a fitness center. Conveniences like ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the resort's bar. There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. For a fee, parking is available. This 3.5-star South Lake Tahoe resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 9 levels
  • 14 conference rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1991
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Reno, NV (RNO-Reno-Tahoe Intl.) (89.5 km / 55.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Lake Tahoe Resort Hotel offers 400 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South Lake Tahoe resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Echo Lounge - This restaurant specializes in Californian cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities include a fitness center and an indoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rentals on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site

Spa Services

  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 19.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Fitness center access
  • Ski storage
  • Bicycle storage
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 53.00 per person (roundtrip)
  • Valet parking fee: USD 19.00 per day (in/out privileges)
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.