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"Very average hotel, with limited parking limited restaurants and maybe less then friendly staff " More

By a verified traveler on Mon 13 Feb 2023

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Hotel Description

3.5-star resort near Heavenly Gondola

Beach, shopping nearby

With a stay at this South Lake Tahoe resort, you'll be steps from Heavenly Gondola and a 5-minute walk from Casino at Harrah's Lake Tahoe. Casino at Harveys Lake Tahoe and Hard Rock Hotel & Casino Lake Tahoe are also within half a mile (1 km).

Business services

This resort features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and valet parking. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, 1 King Bed, Accessible Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128* Per night/room Jun 5 - Jun 6

Suite, 1 King Bed, Accessible Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Accessible Roll In Shower Hearing Impaired

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Lake Tahoe Resort Hotel ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lake Tahoe Resort Hotel

Everyone (13) Couples (3) Family (11)
2 out of 5
The hotel is under construction and renovation, but was not aware of this when I booked. The Hotel still charges, Resort fee, and expensive daily valet fee. Restaurant, pool, and gym all closed. . I have stayed at this hotel several times and always had a good experience. I just wish I knew that the hotel was being renovated.

Posted by on Mar 23, 2023

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Comment from Hotel Management

Mar 25, 2023 by General Manager

Dear Blake,Thank you for your feedback and your patience while we update the property. We're sorry for any inconvenience this caused. While valet parking is the only onsite option, our staff is always happy to direct you to other parking options nearby. The next time you're in the area, please consider coming back to see us.

4 out of 5

Posted by , from Santa Cruz on Feb 21, 2023

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3 out of 5
Very average hotel, with limited parking limited restaurants and maybe less then friendly staff

Posted by , from LAS VEGAS on Feb 13, 2023

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Comment from Hotel Management

Feb 15, 2023 by General Manager

Dear Lorin,Feedback from our valued guests is appreciated and welcomed as we want to ensure our services meet travelers' needs. That said, we regret that some aspects of your stay were not to your preference. We do offer valet at our property, and if you wish to self-park, our team is happy to provide suggestions on areas around the hotel to do so. We will be sure to share your feedback with our staff so that we are delivering top-notch hospitality on all occasions. Thank you, and we hope to have you join us again for a more enjoyable stay in the future.

5 out of 5

Posted by on Nov 20, 2022

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2 out of 5
Coffee maker was not cleaned, door handles were dirty, Vending Machine was empty. I had two rooms and only one vehicle. I was charged twice $29 for parking one per room without being asked.

Posted by , from NEWARK on Nov 15, 2022

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Comment from Hotel Management

Nov 17, 2022 by General Manager

Dear Danilo,Thank you for letting us know about your experience. While your claims are not typical of our hospitality, we have our team looking into these matters so we can address and improve where possible. Regarding parking, while we do mention our parking parameters on our site for the convenience of our guests, please reach out to us offline with any further inquiries so we can sort this out. We hope for another chance to impress you on the road ahead.

5 out of 5
We love this hotel and it’s location. We have stayed here for years and will continue to come back.

Posted by on Nov 13, 2022

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Comment from Hotel Management

Nov 15, 2022 by General Manager

Dear Kelli,We're proud to include you among our returning guests. It's great to know that our convenient location continues to impress you. Thank you for your kind words. We look forward to hosting you again at Lake Tahoe Resort Hotel!

5 out of 5

Posted by , from el dorado hills on Jul 13, 2022

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5 out of 5
As a local mom, we booked a weekend here for my oldest kid's birthday (a family friendly staycation in our town with no local friendly older kids birthday situations) and overall had such an amazing time definitely plan to book again some time soon

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 29, 2022 by General Manager

Dear Emily, Thank you for choosing Lake Tahoe Resort Hotel to celebrate your oldest child's birthday! We're glad you had fun, and we look forward to your next visit.

2 out of 5
The pool was kinda dirty the the restroom shower nozzle came off we had to get a different room the day prior us leaving the room key didn’t work properly talked to the front desk about that like 10 times they sent someone they also charged us taxes aside from Travelocity charging us so yeah that didn’t go to well….

Posted by on Mar 13, 2022

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Comment from Hotel Management

Mar 19, 2022 by General Manager

Dear Juan, Your feedback is valuable as it helps us improve. Please accept our apologies for any concerns about cleanliness as well as for any issues with the keys. We'll look into this further. Regarding the taxes, not all of them are included in reservations made via third-party sites. This is noted during the booking process. If you're in the area again, we hope you'll allow us another chance to impress you.

5 out of 5
I think they did a good job even though they’re under some restrictions because of Covid other than that we had a great time we’ll be back again

Posted by on Jan 20, 2022

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Comment from Hotel Management

Jan 21, 2022 by General Manager

Dear Felipe, Thank you so much for recognizing our efforts! Despite the current climate, we're doing our best to provide guests with everything they need for a comfortable stay, and we're thrilled you had such a great time with us. When you're ready to come back to Lake Tahoe Resort Hotel, just let us know; we'll be sure to deliver an even better experience!

Renovations + Closures

The property will be renovating from April 9 2023 to October 31 2023 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Lobby
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Lake Tahoe Resort Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Event space at this resort measures 10000 square feet (929 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Lake Tahoe Resort Hotel. For a fee, parking is available. This 3.5-star South Lake Tahoe resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 9 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1991
  • Ski equipment storage
  • Ski equipment rentals
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Lake Tahoe Resort Hotel offers 400 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with premium digital channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Echo Lounge - This restaurant specializes in Californian cuisine. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Casino nearby
  • Rafting nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 50.00 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for dinner and through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Bicycle storage
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Ski storage

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 8.95 for children
  • Valet parking fee: USD 29.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Tahoe Resort Hotel South Lake Tahoe
  • Tahoe Resort Hotel Tahoe
  • Embassy Suites Lake Tahoe Hotel South Lake Tahoe
  • Embassy Suites South Lake Tahoe
  • Lake Tahoe Embassy Suites
  • Lake Tahoe Resort Hotel Resort
  • Lake Tahoe Resort Hotel South Lake Tahoe
  • Lake Tahoe Resort Hotel Resort South Lake Tahoe

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.