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Best Western Plus Truckee-Tahoe Hotel

2.5-star property
11331 Brockway Road, Truckee, CA 1-855-201-7819

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4.0 out of 5
Very good!
See all 11 Travelocity Reviews

"I liked the location close to the town of Truckee and that dogs are allowed to stay. " More

By a verified traveler on Sat 26 Sep 2020

Points Of Interest

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Hotel Description

Truckee guestrooms with free WiFi

In Truckee

Within 6 miles (10 km) of this hotel, you'll find Emigrant Trail Museum and Northstar California Resort. Tahoe Donner Downhill Ski Area is within 9 miles (15 km) and Old Brockway Golf Course is within 12 miles (20 km).

Outdoor pool

This hotel features an outdoor pool and a fitness center. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a garden, and a picnic area are also on offer.

Free WiFi, iPod docks

Along with free WiFi, the 100 guestrooms offer iPod docks and satellite TV. DVD players, coffee/tea makers, and free local calls are also available.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$132* Per night/room Feb 21 - Feb 22

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Truckee-Tahoe Hotel ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Truckee-Tahoe Hotel

Everyone (9) Couples (1) Family (1)
4 out of 5
I liked the location close to the town of Truckee and that dogs are allowed to stay.

Posted by , from San Jose on Sep 26, 2020

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Comment from Hotel Management

Sep 29, 2020 by Casey G

Thank you for taking the time to review our hotel Liz. Your business is very important to us and we value your feedback. We look forward to having you back soon!

3 out of 5
Hard for us to find, no good area for the dogs to go bathroom, and pool hours made it impossible for us to enjoy the pool.

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 9, 2019 by Casey G

Thank you for your feedback. We strive to provide a great experience for all of our guests (both 2 and 4 legged.) We are located 2 miles south of Interstate 80 just off State route 267. Our expansive parking area has many trees and areas for pet relief and the hours for the pool are 10 AM to 10 PM to respect quiet time for guests that wish to rest. We appreciate you and your business and \we hope you will consider staying with us again this winter.

4 out of 5
Everything was great room was clean and had enough supplies-towels, toiletries, coffee, etc. Staff was welcoming and area was beautiful. Would recommend this hotel to family & friends.

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 9, 2019 by Casey G

Thank you for your feedback and for rating us 4/5 stars! We strive to provide a great experience for all of our guests at the Best Western Plus - Hotel Truckee Tahoe and we are happy to hear we accomplished that for you! We look forward to having you back again soon.

4 out of 5
Nice rooms, great pool area, very good breakfast, good location.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jul 2, 2019 by Casey G

Hi Jim! Thanks for the 4/5 star rating for the Best Western Plus - Hotel Truckee Tahoe. We are glad you enjoyed the hotel, amenities and location. We hope to see you again soon!

4 out of 5

Posted by on May 24, 2019

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Comment from Hotel Management

May 29, 2019 by Casey G

Hello and thank you for the 4 star rating for the Best Western Plus - Hotel Truckee Tahoe. We are glad you had a pleasurable stay and we look forward to seeing you the next time you visit Truckee California!

5 out of 5

Posted by on Mar 19, 2019

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Comment from Hotel Management

Apr 2, 2019 by Casey G

Thank you for the 5 Star review for the Best Western Plus - Hotel Truckee Tahoe!

3 out of 5
No control of HVAC temp and loud fan noise. Front staff very friendly!

Posted by on Jan 18, 2019

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Comment from Hotel Management

Feb 6, 2019 by Casey G

Hello we apologize for the issue you encountered in your room. I hope we made it right and if we didn't please feel free to call me directly at 530.587.4525.

5 out of 5
Great hotel and customer service. Extremely comfortable outdoor lounges and fireplace

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 16, 2019 by Casey G

Thank you for the 5 Star rating of the Best Western Plus - Hotel Truckee Tahoe! We are glad you enjoyed our out door amenities which are open year round! We look forward to having you as our guest again very soon!

5 out of 5

Launch Pad to Adventure

Pros: Every staff member was friendly and helpful. The hotel was perfectly located for all the Tahoe area activities we had planned.
Cons: See if you can do something to quiet guests' barking dogs.
Location: In addition to Tahoe, Northstar and Truckee, we discovered the relatively new Truckee Legacy Trail along the Truckee River just a few minutes away.
The Best Western Plus-Truckee Tahoe was the perfect launching point for our anniversary weekend. Shopping in Truckee, dining at the Ritz-Carlton Northstar, kayaking Tahoe, and an evening at the Lake Tahoe Shakespeare Festival were all a quick drive away. The staff was attentive and there were comfortable spots to lounge during down time, especially by the pool. We will be back.

Posted by , from Auburn, CA on Jul 23, 2017

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4 out of 5

Convenient location

Nice hotel in convenient location for skiing. Liked the heate pool/hot tub. Decent breakfast and clean rooms.

Posted by on Apr 11, 2017

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About the Best Western Plus Truckee-Tahoe Hotel

Location 11331 Brockway Road, Truckee, CA 96161

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Daily housekeeping
  • Dining venue(s)
  • Fitness facilities
  • Meeting facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Truckee-Tahoe Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Best Western Plus Truckee-Tahoe Hotel also features multilingual staff, a garden, and a picnic area. Self parking is free. This Truckee hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno-Tahoe Intl. Airport (RNO) (58.4 km / 36.3 mi)
  • Train station: Truckee Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Truckee-Tahoe Hotel offers 100 accommodations with iPod docking stations and DVD players. Televisions come with premium satellite channels and video-game consoles. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • IPod dock
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per night
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation, per night
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tahoe Truckee
  • Hotel Truckee
  • Hotel Truckee Tahoe
  • Tahoe Truckee Hotel
  • Truckee Hotel
  • Truckee Hotel Tahoe
  • Truckee Tahoe
  • Truckee Tahoe Hotel
  • Best Western Plus Truckee-Tahoe Hotel
  • Best Western Plus Truckee-Tahoe
  • Best Western Truckee
  • Truckee Best Western
  • Best Western Plus Truckee Tahoe Hotel
  • Best Plus Truckee Tahoe
  • Best Western Plus Truckee-Tahoe Hotel Hotel
  • Best Western Plus Truckee-Tahoe Hotel Truckee
  • Best Western Plus Truckee-Tahoe Hotel Hotel Truckee

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.