Stay at this Saranac Lake hotel and you'll be within half a mile (1 km) of Lake Flower and 2 miles (3 km) of Saranac Laboratory Museum. Also within 9 miles (15 km) are Lake Placid Center for the Arts and Olympic Center.
Renovated in 2016
A restaurant and an indoor pool are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
Apr 4, 2022 by Michelle Hill, GM
We are very sorry your stay did not live up to your expectations and will work hard to correct the issue. Thank you.
Mar 28, 2021 by JP
Thank you for completing our survey regarding your recent stay at our property. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, General Manager Best Western Saranac Lake
Oct 12, 2019 by Heather L
Thank you for taking the time to do a review of our hotel. I am so sorry to see that your stay had a blemish on it! It is always the goal here to ensure that all of our guests are as happy and comfortable as possible during their time with us. We love sharing this area with everyone who comes to visit, and I sincerely hope that we get the chance to see you again here in the future! With Best Regards, Heather L Public Relations Liaison Best Western Saranac Lake
Sep 9, 2019 by Kevin Murnane - GM
Thank you so much for staying with us here at the Best Western Saranac Lake good sir or madam. We appreciate you as a valued guest of ours and I want to also thank you for taking the time to review our property on Travelocity. I am pleased to see that you enjoyed your stay with us here for the most part and that you would come back and see us again. Please know that we are here for you and that we would love to have the opportunity to serve you again in the near future. The fall colors are absolutely breath-taking here in the Adirondacks. Thank you again good sir or madam. We appreciate you. Sincerely, Kevin Murnane General Manager Best Western Saranac Lake
Aug 30, 2019 by Kevin Murnane - GM
Thank you so much for staying with us here at the Best Western Saranac Lake good sir or madam. We cannot thank you enough for this lovely 5/5 star review that you left for us on Travelocity. I am absolutely delighted to see that you did enjoy your stay here with us and that you noticed the efforts of our wonderful housekeeping and maintenance teams here at the Best Western Saranac Lake. I will pass your positive feedback along to them and I am sure that they will be very appreciative. Thank you again kind sir or madam and we sure do hope that we have the opportunity to serve you again in the future. Know that we are here for you. Until next time. Sincerely, Kevin Murnane General Manager Best Western Saranac Lake
Aug 27, 2019 by Kevin Murnane - GM
Thank you so much for staying with us good sir or madam here at the Best Western Saranac Lake. We appreciate you, not only for your patronage, but also for taking the time to share your feedback with us. I am so glad that you noticed our attention to cleanliness and that we work hard as a team to implement necessary routine maintenance around the property. Although we do not have the continental here, we do have an awesome restaurant, McKenzie's Grille, enjoyed by hotel guests and locals alike. We do offer all of our valued guests a discount here as well. Please know that we are here for you and would love the opportunity to serve you again in the future. Thank you again good sir or madam. Sincerely, Kevin Murnane General Manager Best Western Saranac Lake
Jul 22, 2019 by Kevin Murnane - GM
We sure do appreciate you choosing to stay with us here at the Best Western Saranac Lake. Thank you for taking the time to review our property on Travelocity as well. Although I wish that we were able to make a better impact on you during your stay, I do understand your comments that some of our fixtures are more dated than some hotels and this is something that we are working to improve collectively as a property. Thank you for recognizing our cleanliness as this is definitely something we work hard to achieve across the board for all of our valued guests. Please give us the opportunity to serve you again in the future and allow us to hopefully improve your opinion of us by showing you how our service can shine above and beyond. Thank you again, BG, and we hope to see you again in the future. Sincerely, Kevin Murnane General Manager
Jul 18, 2019 by Kevin Murnane - General Manager
Thank you so much for staying with us good sir or madam. We are absolutely delighted to see that you enjoyed your stay enough to give us such a high score on Travelocity. I too, love sitting on the pool deck on a beautiful summer day and having a moment to relax in our serene setting. I am thrilled that you had friendly interactions with all of our staff members. We value and appreciate you here at the Best Western Saranac Lake and we sure do hope that we have the opportunity to serve you again in the near future. Sincerely, Kevin Murnane General Manager Best Western Saranac Lake
Jul 9, 2019 by Kevin Murnane - GM
Thank you so much for staying with us and for taking the time to review our property on Travelocity. We appreciate you as a valued guest of ours and we hope we have the opportunity to serve you again in the future. Know that we are always here for you. Thank you again good sir or madam. Until next time. Sincerely, Kevin Murnane General Manager Best Western Saranac Lake
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 988 square feet (92 square meters) and includes conference space. An indoor pool, a terrace, and barbecue grills are also featured at the business-friendly Best Western Saranac Lake. Self parking is free. A complete renovation of Best Western Saranac Lake was completed in October 2016. This Saranac Lake hotel is smoke free.
Available in all rooms: WiFi (surcharge) , High-speed internet access
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , Free RV, bus, truck parking
Best Western Saranac Lake offers 69 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
McKenzies Grille - This restaurant specializes in American cuisine and serves breakfast and lunch.
Recreational amenities at the hotel include an indoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.