4/10 Poor
Donald B.
Sep 21, 2025
Property manager texted us one hour before check in to say if we couldn’t get there by a certain time we would have to wait 2 hours longer. The day of check out out the housekeeper arrived at 8 am and wanted to start cleaning. The AC was off when we arrived. The whole house was musty and the beds were not comfortable. There was road repair directly in front of the driveway entrance making entry and exit extremely difficult. The refrigerator froze everything. The kitchen stove smelled like rancid grease. The sliding doors to the pool area were difficult to open and close. Basically, we were all disappointed with the condition of the villa and find it crazy the place was rated as “exceptional” on the website. The host should be embarrassed to rent the place.
Donald B.
Stayed 3 nights in Sep 2025