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REGINA ISABELLA - RESORT SPA RESTAURANT

5.0 star property
5-star beachfront hotel near Citara Beach

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Photo gallery for REGINA ISABELLA - RESORT SPA RESTAURANT

Sporting Suite | View from room
Creator video - submitted by Maddie Borge
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Private beach, sun loungers, beach umbrellas, beach towels
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Piazza Santa Restituta 1, Lacco Ameno, NA, 80076
  • Negombo Thermal Park
    ‪8 min walk‬
  • Bay of San Montano
    ‪1 min drive‬
  • Ischia Port
    ‪9 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪136 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony, Sea View

Deluxe Double or Twin Room, Balcony, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, Balcony, Sea View

  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds, Balcony, Garden View

Superior Double or Twin Room, 1 Double or 2 Twin Beds, Balcony, Garden View | Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room, 1 Double or 2 Twin Beds, Balcony, Garden View

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (Window)

Standard Double or Twin Room, Sea View (Window) | View from room

Standard Double or Twin Room, Sea View (Window)

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite Royal

Suite Royal | Premium bedding, minibar, in-room safe, desk

Suite Royal

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Sea View

Superior Double Room, Balcony, Sea View | Premium bedding, minibar, in-room safe, desk

Superior Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • 322 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Double Room Royal Executive

Double Room Royal Executive | View from room

Double Room Royal Executive

  • 376 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Sporting Suite

Sporting Suite | Premium bedding, minibar, in-room safe, desk

Sporting Suite

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Regina Isabella Suite

Regina Isabella Suite | Premium bedding, minibar, in-room safe, desk

Regina Isabella Suite

  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Lacco Ameno

On the beach.At this hotel, you'll be steps from Museo di Santa Restituta and Museo Angelo Rizzoli. Museum Villa Arbusto and Spiaggia del Fungo are also within half a mile (1 km).

What's nearby

  • Negombo Thermal Park - 8 min walk - 0.5 miles
  • Bay of San Montano - 1 min drive - 0.5 miles
  • San Francesco Beach - 3 min drive - 1.4 miles
  • Port of Forio - 4 min drive - 2.3 miles
  • Ischia Port - 9 min drive - 3.5 miles

Restaurants

  • ‪Il Triangolo - ‬4 min walk
  • ‪Pizzeria Piccoletto - ‬4 min walk
  • ‪La Torre - ‬6 min drive
  • ‪Baia Di Tifeo - ‬8 min walk
  • ‪Ristorante la Casereccia - ‬4 min drive

About this property

REGINA ISABELLA - RESORT SPA RESTAURANT

5-star beachfront hotel near Citara Beach
Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Enjoy your summer holiday at REGINA ISABELLA - RESORT SPA RESTAURANT with a pampering treatment at the full-service spa and refreshing swim in one of the 2 indoor and 2 outdoor swimming pools.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers outdoor tennis courts, a steam room, and a fitness center. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Lacco Ameno hotel.

  • 128 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Built in 1956
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
REGINA ISABELLA - RESORT SPA RESTAURANT offers 128 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Terme Regina Isabella has 50 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa. There are hot springs on site.

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San Montano Resort & Spa

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, 40 reviews
$469 nightly
The price is $525
Oct 8 - Oct 9
Total with taxes and fees
San Montano Resort & Spa

Property amenities

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Gym
  • Hot springs
  • Motor boating
  • Personal motorized watercraft
  • Pilates classes
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Pay movies
  • Smart TV with premium satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between January 7 and March 31.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 75 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Albergo Della Regina Isabella
Albergo Della Regina Isabella Hotel
Albergo Della Regina Isabella Hotel Lacco Ameno
Albergo Della Regina Isabella Lacco Ameno
Della Regina Isabella
Regina Isabella Ischia
Regina Isabella Resort Spa Restaurant Lacco Ameno
Regina Isabella Resort Spa Restaurant
Regina Isabella Spa Restaurant Lacco Ameno
Regina Isabella Spa Restaurant
Hotel Regina Isabella- Resort Spa Restaurant Lacco Ameno
Lacco Ameno Regina Isabella- Resort Spa Restaurant Hotel
Hotel Regina Isabella- Resort Spa Restaurant
Regina Isabella- Resort Spa Restaurant Lacco Ameno
Albergo Della Regina Isabella
Regina Isabella Spa Restaurant

Frequently asked questions

How close is REGINA ISABELLA - RESORT SPA RESTAURANT to the airport?

REGINA ISABELLA - RESORT SPA RESTAURANT is 31.7 mi (234-min drive) away from the Naples Intl. Airport (NAP) airport, the closest popular airport to the property.

How much does it cost to stay at REGINA ISABELLA - RESORT SPA RESTAURANT?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at REGINA ISABELLA - RESORT SPA RESTAURANT on Oct 2, 2025 start from $442.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does REGINA ISABELLA - RESORT SPA RESTAURANT have an airport shuttle?

REGINA ISABELLA - RESORT SPA RESTAURANT offers an airport shuttle 24 hours a day, on request, for a charge of EUR 75 per vehicle, one way.

How close is REGINA ISABELLA - RESORT SPA RESTAURANT to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does REGINA ISABELLA - RESORT SPA RESTAURANT offer free breakfast?

REGINA ISABELLA - RESORT SPA RESTAURANT offers free full breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at REGINA ISABELLA - RESORT SPA RESTAURANT?

No, there is no casino at this hotel.

What time is check-in at REGINA ISABELLA - RESORT SPA RESTAURANT?

Check-in start time: 2 PM; Check-in end time: 6:30 AM.

Is there free parking at REGINA ISABELLA - RESORT SPA RESTAURANT?

This hotel offers free self parking and valet parking.

Does REGINA ISABELLA - RESORT SPA RESTAURANT have a pool?

REGINA ISABELLA - RESORT SPA RESTAURANT features 2 indoor pools and 2 outdoor pools.

Does REGINA ISABELLA - RESORT SPA RESTAURANT have a restaurant?

There are 3 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does REGINA ISABELLA - RESORT SPA RESTAURANT have a spa?

Pamper yourself with a day at Terme Regina Isabella, where you can enjoy sports massages, mani/pedis, and Ayurvedic treatments.

How close is REGINA ISABELLA - RESORT SPA RESTAURANT to downtown Lacco Ameno?

REGINA ISABELLA - RESORT SPA RESTAURANT is 0.3 mi away from Lacco Ameno.

REGINA ISABELLA - RESORT SPA RESTAURANT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 107 reviews
Rating 8 - Good. 14 out of 107 reviews
Rating 6 - Okay. 7 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We were really looking forward to our stay, but unfortunately, this resort did not live up to expectations. Unless you’re European—specifically Italian—I would not recommend staying here. As non-Italian guests, we consistently felt overlooked and not treated with the same level of respect or attention as others. Basic assistance was hard to come by, and the front desk staff in particular were unhelpful and dismissive. The other guests were extremely rude—we were repeatedly met with dirty looks and an overall unwelcoming attitude. There were also a lot of young children, which made the atmosphere feel more hectic and less relaxing than expected. The restaurant staff were nice and friendly but that was the only good service. As for the hotel itself, it’s quite dated and set up like a maze. The only nice aspect is the pool area and the sea view. They advertised having 2 pools and one is not even open and the other one is filled with kids screaming. Would not return or recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Francis, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Pool area was great. Breakfast buffet in the morning on a beautiful patio with an ocean view Just a beautiful old grand hotel in every sense
Stayed 4 nights in May 2025

10/10 Excellent

janet, Evanston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a completely luxurious resort spa. Very relaxing a beautiful inside and out. Extraordinary views of the sea…
Stayed 3 nights in May 2025

6/10 Okay

Tsistikov

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rita

Stayed 3 nights in Sep 2024

10/10 Excellent

Imelda

Liked: Cleanliness, staff & service, property conditions & facilities
Great ambiance! It has a very nostalgic vibe. Food, service and facilities were beyond our expectation for an older hotel. It totally exuded elegance.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine, Covington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely old hotel and wonderful stay . Although the hotel is older and it was impeccably cared for and felt so idyllic. The service was amazing. We were greeted by the manager upon arriving and everyone was so friendly. We had originally booked four nights in Naples, but did not like the crowds, and felt it to be dirty. So we left most of our luggage in our Naples hotel and booked one night at the Regina Isabella. We took the ferry that morning ,arrived early to have lunch by the pool, and after we checked out the next day , we were able to return to the pool to relax until we returned later that afternoon. Our dinner was amazing in the restaurant by the water, and after we loved having drinks listening to the jazz band. My only critique would be I wish the sheets and bed were softer but the feather pillows were perfect despite I would definitely stay here again
Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming & wonderful

So charming and the hotel staff went above and beyond to accommodate us! We will definitely come back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Property is dated but staff is very attentive. This is the smallest and quietest town on the island. The affiliated taxi drivers are a little shady. Be sure to get an estimate from the concierge and confirm rate with driver before you start the trip.
Stayed 2 nights in Sep 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Ischia is very spread out so you do need to take a lot of expensive taxis. Hotel was beautiful with a great staff. Breakfast was very nice each day.
Stayed 3 nights in Jul 2023

10/10 Excellent

Cecilia, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. The are was beautiful so relaxing, enjoyed our stay will definitely go back to this hotel.. If we have the chance will definitely recommend this place.
Stayed 4 nights in May 2023

10/10 Excellent

Aarona, New York

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, services, attention to details and sophistication
Stayed 1 night in May 2023

10/10 Excellent

samra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They picked me up from ferry station. The room is clean. Everybody is so kind and helpful. Food is excellent. Definitely I ll come back.
Stayed 4 nights in Oct 2022

10/10 Excellent

anne

Stayed 1 night in Sep 2022

10/10 Excellent

Debra

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jul 2022

2/10 Terrible

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeding All Expectations

We had a great stay that exceeded all our expectations in terms of comfort, service, dining and facilities. I would highly recommend this hotel!
Stayed 2 nights in Oct 2021

10/10 Excellent

raffaele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word to describe this resort, phenomenal !
Stayed 3 nights in May 2021

10/10 Excellent

Richard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older property. Classic Italian service. Assume location
Stayed 3 nights in Sep 2021

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all the facilities and spacious size of bedrooms The spa was excellent and herb garden a delight. Used for drinks was very fresh and enjoyable. The therme pool was never too busy and was used by many guests. Three days of maintenance was unfortunate. Two underwater jets still did not function so pool users had to sometimes wait to enjoy the massaging treatment of the water jets. Everyone was patient:) The external pool was really enjoyable and pool lifeguards very attentive to ensure guests had sun loungers these were moved to enjoy the sun movement during the day. Always enough sun beds for all the guests staying at the hotel. Food at restaurants was excellent and my only suggestion is change this menu each few days or alternate two or three. That would be much better. Breakfast is excellent with great choice for differing preferences. Fresh juice made to guests wishes in most days.
Stayed 7 nights in Oct 2019

10/10 Excellent

JohnGillespie, Exeter U. K.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, staff friendly and helpful, outside area for swimming and lounging well laid out and clean, position relating to village although secluded was close enough to walk to.
Stayed 5 nights in Sep 2019

10/10 Excellent

ANTHONY

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A return trip that was even better than I remember

This was our second time to return to this fabulous 5 star resort & spa. We were there in October 2017 and returned to find the same outstanding service, luxury and perfectly maintained property. A visit to the spa and Terme is a must. Look for Antonioetta she is one of the spa customers service team. She will help you put together a spa experience that is perfect for you. The morning breakfast which included and all the food and beverage service is excellent and priced very fair for a 5 Star location.
Stayed 4 nights in Sep 2019

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous Hotel in Lacco Ameno!

This is my 2nd visit to the beautiful Hotel Regina Isabella in Lacco Ameno. I ADORE this hotel and cannot honestly write enough about its beauty, location, and OUTSTANDING customer service. Tony, Rafaela, and David at the front desk are amazing, and make sure that any information you may need is available to you. Their genuine concern and warmth for the customer is incredible. Guilt, who served me drinks and lunch on outdoor rock is fantastic, and she was my server last year. Sitting on their rock and jumping in the sea is heaven on earth. I hope to return every year to this gorgeous hotel! Thank you to all the outstanding staff who make me feel so welcome and at home!
Stayed 1 night in Sep 2019