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Hotel & Spa Llop Gris

Property class: 4
4-star ski-in/ski-out hotel with free WiFi

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Photo gallery for Hotel & Spa Llop Gris

Spa
Room
Sauna
Front of property
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Principat d'Andorra, El Tarter, Andorra, ad100
  • Place, Soldeu Ski Resort
    ‪1 min walk‬
  • Place, El Tarter Snow Park
    ‪1 min walk‬
  • Place, TSD4 Tarter Ski Lift
    ‪1 min walk‬
  • Airport, La Seu d'Urgell (LEU)
    ‪141 min drive‬

Room options

About the neighborhood

El Tarter

Near the slopes.You'll be steps from TSD4 Tarter Ski Lift and a 5-minute walk from Soldeu Ski Resort. El Tarter Snow Park and TC10 Tarter Ski Lift are also within half a mile (1 km).

What's nearby

  • Soldeu Ski Resort - 1 min walk - 0.0 miles
  • El Tarter Snow Park - 1 min walk - 0.0 miles
  • Incles Valley - 1 min walk - 0.0 miles
  • TSD4 Tarter Ski Lift - 1 min walk - 0.1 miles
  • TC10 Tarter Ski Lift - 3 min walk - 0.2 miles

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 23 min drive
  • Blagnac Airport (TLS) - 133 min drive

Restaurants

  • ‪Les Tables de l'Ours - ‬8 min walk
  • ‪1850 glassbar - ‬4 min drive
  • ‪Lamont Grill And fondue ! - ‬2 min drive
  • ‪Foc I Lloc - ‬8 min walk
  • ‪Pizzeria La Fontanella - ‬4 min drive

About this property

Hotel & Spa Llop Gris

4-star ski-in/ski-out hotel with free WiFi
After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a steam room. Hotel & Spa Llop Gris helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. This ski hotel also offers a complimentary children's club and ski passes. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4-star El Tarter hotel is smoke free.

  • 60 guestrooms or units
  • 753 sq ft of conference space
  • 70 sq m of conference space
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel & Spa Llop Gris offers 60 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.

Similar properties

A dining area with a table set for breakfast, a bench, and a view of a snowy landscape through a window.
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El Tarter
  • Kitchen
  • Washer
  • Pet friendly
  • Free WiFi
4.2 out of 5, Very good, 144 reviews
$41 nightly
The price is $48
Nov 26 - Nov 27
Total with taxes and fees
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Property amenities

Family friendly

  • Art supplies
  • Babysitting (surcharge)
  • Crib (surcharge)
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Area shuttle
  • Self parking on site (EUR 18 per night)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Free children's club
  • Gym
  • Library
  • Playground
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 200 per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10 per night.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 8 for children
  • Self parking fee: EUR 18 per night
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 25 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Llop Gris
Hotel Llop Gris Soldeu
Hotel Llop Gris El Tarter - Canillo
Llop Gris Soldeu
Hotel Llop Gris El Tarter
Llop Gris El Tarter
Llop Gris El Tarter - Canillo
Llop Gris
Hotel Llop Gris Hotel
Hotel Llop Gris El Tarter
Hotel Llop Gris Hotel El Tarter

Frequently asked questions

How close is Hotel & Spa Llop Gris to the airport?

Hotel & Spa Llop Gris is 26.4 mi (48-min drive) away from the La Seu d'Urgell (LEU) airport, the closest popular airport to the property.

Does Hotel & Spa Llop Gris have an airport shuttle?

Airport shuttle services are not available at Hotel & Spa Llop Gris.

Does Hotel & Spa Llop Gris offer free breakfast?

Free breakfast isn’t provided at Hotel & Spa Llop Gris, but buffet breakfast is offered for a fee of EUR 18 for adults and EUR 8 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel & Spa Llop Gris?

No, there is no casino at this hotel.

What time is check-in at Hotel & Spa Llop Gris?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Hotel & Spa Llop Gris?

Free parking is not available at this hotel. Self parking is available for EUR 18 per night.

Does Hotel & Spa Llop Gris have a pool?

Hotel & Spa Llop Gris does not have a pool.

Does Hotel & Spa Llop Gris have a restaurant?

Yes, there is a restaurant on site.

Does Hotel & Spa Llop Gris have a spa?

This hotel doesn't have a spa, but it does offer hot stone massages, body scrubs, and facials.

How close is Hotel & Spa Llop Gris to downtown El Tarter?

Hotel & Spa Llop Gris is 0.2 mi away from El Tarter.

Hotel Llop Gris Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 125 reviews
Rating 8 - Good. 41 out of 125 reviews
Rating 6 - Okay. 10 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 3 out of 125 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pet friendly hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very well located hotel vefy vlose to the slopes. Staff are friendly and good amenities
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Couldn’t do more for us
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of season ski resort, hotel was excellent, staff were superb. Lots of building going on out of season
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited more than 200 hotels in the last 3 years. This hotel, the staff and the surrounding are absolutely my favorite! Also the massage was the best ever gotten.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not a shiny, new hotel, the property is in great condition and it is located at the El Tarter gondola. You can even take a ski way direct from the hotel to the lift! And there are convenient ski lockers. The main floor lounge/ bar area is inviting and relaxing, perfect for a glass of wine or a tasty beer in front of the fire. The staff is really wonderful and friendly, and we enjoyed our stay very much.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with nice deco. rooms ok but nothing special. Breakfast very good and personal very friendly. Playroom for kids. However, very bad experience with pool and spa. While on the booking page it said this is included, which was one of the reasons we booked this hotel for the kids, upon arrival we were informed that this service comes at significant additional cost. I complained but the hotel direction remained completely stubborn and we had to pay additional 64€ for 3h use of Swimming pool and sauna! It is nice, but this is completely insane and a shame. I’ve never seen a hotel in this price category where using the hotel facilities is not included. On top, not all whirl functionalities worked and the opening hours also didn‘t correspond to what was communicated when booking. VIP benefits: prosecco only received after complaining, room upgrade was not offered. The kids liked it though, hence left with very mixed feelings. Probably would not recommend.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUper séjour en famille ! UN peu déçu car j'ai cru que la piscine était compris dans le prix. Sinon rien à dire! C'était top, propre et bon petit déjeuner !
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien situé et SPA magnifique

Hôtel très bien situé pour le ski! Le local à ski est sécurisé et les chaussures de skis sont chauffées :) En sortant du local, vous achetez votre forfait en face et hop vous êtes sur les pistes (20mètres) Le SPA est magnifique, l'eau bien chaude, avec plein de jets pour masser le dos et les jambes Le petit déjeuner est complet, il y a du vrai jambon découpé. Seul bémol, notre chambre était un peu vieillotte, mais on pouvait régler le chauffage (souvent on dort mal car le chauffage centralisé est trop fort) Bref, nous reviendrons tant que les prix restent abordables !
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Excellent hôtel, très bien situé. Le personnel polyglotte est très accueillant et agréable. La chambre très spacieuse était d'une propreté exemplaire. Les meubles de qualité. Je recommande cet hôtel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SPA muy tranquilo, desayuno con opciones sin gluten (:
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Staff & service, room comfort

Bien situado

Hotel bien situado. Pero es más un 3 estrellas que un 4, hace falta mayor limpieza en zona piscina y habitaciones.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somos clientes desde más de 20 años y como de costumbre todo fenomenal cuando venimos.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique séjour

Accueil très sympathique, explications claires, petit déjeuner copieux et diversifié, chambre confortable, piscine agréable, repas réussi. L’hôtel est au pied des pistes, à l’écart de l’Andorre commerciale.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Personal muy amable. Instalaciones limpias aunque en algunos puntos se nota algo el paso del tiempo. La piscina y zona spa es ideal para pasar un buen rato de calma y relax aunque hemos coincidido con varias familias con niños que quizás no entienden la diferencia entre un parque acuático y una zona de spa.Los albornoces y amenitys ideal. Se nota la atención al cliente.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Vi besökte det här under sommaren så mat utbudet var väldigt begränsad, men teamet på terrassen som gjorde mat gjorde ett fantastiskt jobb. Om man ska åka skidor så ligger hotellet perfekt vid liften. Provade inte spa eftersom det byggdes om där just då.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil particulièrement professionnel, le personnel est vraiment aux petits soins. Cadre agréable, hôtel calme. L'espace piscine est spa est vraiment agréable, le décor est soigné. Seul bémol au séjour, les rideaux n'étant pas complément opaques, le jour nous a réveillé.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil du personnel et ambiance sympa.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Bon hotel de montagne

L'accueil etait bon a notre arrivee mais nous avons du justifier que les petits dejeuners etait compris ( l'information que les pieces d'identités sont necessaire pour toutes les personnes etait manquante sur notre mail de reservation, ouf nous les avions). La decoration rustique de lacceuil est tres sympa. La chambre est tres propre mais avec une deco sans plus pour un quatre étoile. Nous avons du justifier encore une fois via le mail de réservation que les petits dejeuners etait compris. Celui ci est simple mais tout est la. Check out ok.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, right on the slopes!
Stayed 4 nights in Jan 2022
Verified review

6/10 Okay

Disliked: Room comfort

No corresponde a 4 estrellas

El hotel no está a la altura de un cuatro estrellas. Habitación pequeña e incómoda, decoración muy mejorable, poco equipada de perchas, o estanterías, etc para ropa y útiles de esquí. El salón del bar es desangelado y poco acogedor. El personal es amable, y el servicio es correcto
Stayed 6 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Perfeito. Voltaremos com certeza. Tudo impecável.
Stayed 7 nights in Jan 2022
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
3 chambres familiales prises en même temps (et ils arrivent a pas nous mettre à côté ) Alors que deux chambres à côté (étage 1 / garage) accessible par l étage 2 par un ascenseur puis un escalier ! Pratique on a un bébé avec poussette! Pas grave on nous fait passer par: le GARAGE !!!! Une honte! Donc on prend pour nous la chambre étage 2 Au bout de 2 nuits on nous dit qu il faut changer et aller à celle de l étage 1 (car une partie de la famille avait une réservation plus courte) J ai été obligée de batailler pour éviter de tout déménager et surtout c est accès par l escalier par du tout adapté!!!! Le garage : pas de place! On avait anticipé pour l avoir : non. Restaurant malgré des demandes des le midi, nous étions 7 avec des enfants pas de places ! On a été obligé de faire des courses et de manger au bar de l hôtel. Meme pas capable de faire cuirre des pates, bref Aucune solution ( toujours avec nos enfants très petits / donc on ne sort pas le soir au resto) Et le resto a 21h était quasi vide et là on nous propose une table!!!! Les chambres sont bof, a prix excessif Piscine jolie mais froide et Jacuzzi ok Exemple le mitigeur de notre baignoire ne fonctionnait pas Le: soir 27 euros entrée plat dessert Ou fondue ou raclette 30 euros par personne Vous voulez un menu enfant? Ouh la compliqué le steak frites (pas pâtes ni légumes / aucune flexibilité) Les seuls points positifs Mega placé en bas des pistes La salle de jeux immense pour les enfants
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon séjour

Notre première chambre n’avait pas de vue, sans lumière car sous une terrasse, aussi j’ai demandé la possibilité de changer, et nous avons eu une chambre plus claire avec balcon. Parfait,la réception très compréhensive. Le service très bien,surtout au bar,… Nous sommes très heureux de notre séjour.
Stayed 6 nights in Dec 2021