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First Residence Hotel

3.0 star property
3-star hotel perfect for exploring Chukai

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Deluxe | In-room safe, desk, iron/ironing board, free WiFi
Reception
Room amenity
Front of property
Deluxe | Bathroom | Shower, free toiletries, bidet, towels

Reviews

6.2 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000
  • Central Point Kemaman Mall
    ‪7 min walk‬
  • Sultan Ahmad Mosque
    ‪12 min walk‬
  • Pantai Cherating
    ‪16 min drive‬

Room options

About the neighborhood

Chukai

Heart of Chukai.Within a 15-minute walk of the hotel, you'll find Central Point Kemaman Mall and Sultan Ahmad Mosque. Also, Bukit Geliga Ch' Akob is within 3 miles (5 km) and Mak Lagam is within 6 miles (10 km).

What's nearby

  • Central Point Kemaman Mall - 7 min walk - 0.4 miles
  • Sultan Ahmad Mosque - 12 min walk - 0.7 miles
  • Pantai Cherating - 16 min drive - 8.7 miles
  • Cherating Turtle Sanctuary - 18 min drive - 10.1 miles
  • Cherating Beach - 20 min drive - 11.5 miles

Restaurants

  • ‪Pasar Besar Chukai - ‬4 min walk
  • ‪Kedai Kopi Klasik - ‬3 min walk
  • ‪Ayoh Kopi - ‬6 min walk
  • ‪Restoran Tong Juan - ‬6 min walk
  • ‪Kedai Kopi Kemaman - ‬3 min walk

About this property

First Residence Hotel

3-star hotel perfect for exploring Chukai
There's a restaurant on site. WiFi is free in public spaces. First Residence Hotel also features a television in a common area and an elevator.
  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Television in lobby
  • Elevator
  • Dining venue
First Residence Hotel offers 99 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.

This Chukai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with satellite channels

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at First Residence Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per day

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai

Frequently asked questions

Does First Residence Hotel have an airport shuttle?

Airport shuttle services are not available at First Residence Hotel.

How close is First Residence Hotel to the beach?

This hotel is 7.5 mi (16-min drive) from Pantai Cherating and 9.3 mi (18-min drive) from Balok Beach. Don't forget your sunscreen!

Does First Residence Hotel offer free breakfast?

First Residence Hotel does not offer free breakfast.

Is there a casino at First Residence Hotel?

No, there is no casino at this hotel.

What time is check-in at First Residence Hotel?

Check-in start time: 8:00 AM; Check-in end time: 1:00 AM.

Is there free parking at First Residence Hotel?

Free parking is not available at this hotel.

Does First Residence Hotel have a pool?

First Residence Hotel does not have a pool.

Does First Residence Hotel have a restaurant?

Yes, there is a restaurant on site.

Does First Residence Hotel have a spa?

There are no spa services available at this hotel.

How close is First Residence Hotel to downtown Chukai?

First Residence Hotel is 0.7 mi away from Kampung Gong Limau.

First Residence Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 10 out of 47 reviews
Rating 2 - Terrible. 6 out of 47 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Muhammad Asyraf

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities
Nothing interesting.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort

Musty hallway and room

The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Tuk, New New York

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast wifi
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Pool!
Stayed 1 night in Apr 2019

8/10 Good

Ahmad

Business traveler
Liked: Cleanliness, staff & service
Just ok & all right
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Nor Aman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

2/10 Terrible

Sog, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor hotel

With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Stayed 1 night in Oct 2018

8/10 Good

Kuk Chian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Izety

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Dirty and with strong smoking smell
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Nurhafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

awesome place

Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..

6/10 Okay

Alfred

Liked: Cleanliness, property conditions & facilities, room comfort

Convenient town hotel

Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable good stay and nice hotel.

Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.
Stayed 1 night in Sep 2017