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Steigenberger Hotel & Spa Krems

4.0 star property
4-star boutique hotel near Kunst Halle Krems

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Steigenberger Hotel & Spa Krems

Photo gallery for Steigenberger Hotel & Spa Krems

Front of property
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
2 restaurants, breakfast served
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Overview of Steigenberger Hotel & Spa Krems

Reviews
8.8

Excellent

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Am Goldberg 2, Krems an der Donau, Lower Austria, 3500
  • Popular LocationDanube University Krems4 min walk
  • Popular LocationKunst Halle Krems10 min walk
  • Popular LocationWinzer Krems6 min drive
  • AirportVienna (VIE-Vienna Intl.)61 min drive

Room options

View all photos for Superior Room, 1 Double Bed (Plus)

Superior Room, 1 Double Bed (Plus) | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Plus)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Twin Bed

Superior Room, 1 Twin Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed (Weinberg)

Suite, 1 Double Bed (Weinberg) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Weinberg)

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Göttweig)

Suite, 1 Double Bed (Göttweig) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Double Bed (Göttweig)

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Goldberg)

Suite (Goldberg) | Premium bedding, minibar, in-room safe, desk

Suite (Goldberg)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Premium bedding, minibar, in-room safe, desk

Suite (Duplex)

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Krems an der Donau

Close to the boardwalk/promenade.Within a 15-minute walk of the hotel, you'll find Kunst Halle Krems and Kloster UND. Donauwarte and Winzer Krems are also within 3 miles (5 km).

What's nearby

  • Danube University Krems - 4 min walk
  • Kunst Halle Krems - 10 min walk
  • Steiner Tor - 17 min walk
  • Winzer Krems - 6 min drive
  • Gottweig Abbey - 10 min drive

Getting around

  • Stein-Mautern Station - 3 min drive
  • Vienna International Airport (VIE) - 61 min drive

Restaurants

  • Weinstein - 14 min walk
  • Wellenspiel - 13 min walk
  • Ulrich das Stadtcafe - 15 min walk
  • Hofbräuhaus Krems - 16 min walk
  • Mine & Soul Coffeeshop - 12 min walk

About this property

Steigenberger Hotel & Spa Krems

4-star boutique hotel near Kunst Halle Krems
Steigenberger Hotel & Spa Krems offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5920 square feet (550 square meters) and includes conference space. A seasonal outdoor pool, a fitness center, and a sauna are also featured at the business-friendly Steigenberger Hotel & Spa Krems. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Steigenberger Hotel & Spa Krems was completed in September 2019.

This 4-star Krems an der Donau hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 5920 sq ft of conference space
  • 550 sq m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Steigenberger Hotel & Spa Krems offers 173 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Spa World Luxury has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Vineyard
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 59

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 49

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 16 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • Late check-out fee: EUR 49 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Steigenberger Hotel Krems
Steigenberger Krems
Steigenberger Hotel Krems Krems an der Donau
Steigenberger Krems Krems an der Donau
Steigenberger Hotel Spa Krems
Steigenberger & Spa Krems
Steigenberger Hotel & Spa Krems Hotel
Steigenberger Hotel & Spa Krems Krems an der Donau
Steigenberger Hotel & Spa Krems Hotel Krems an der Donau

Frequently asked questions

How close is Steigenberger Hotel & Spa Krems to the airport?

Steigenberger Hotel & Spa Krems is 59.1 mi (61-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Steigenberger Hotel & Spa Krems?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Steigenberger Hotel & Spa Krems on Apr 29, 2024 start from $143.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Steigenberger Hotel & Spa Krems have an airport shuttle?

Steigenberger Hotel & Spa Krems offers an airport shuttle 24 hours a day, for a charge of EUR 170 per vehicle, one-way.

Does Steigenberger Hotel & Spa Krems offer free breakfast?

Steigenberger Hotel & Spa Krems offers free buffet breakfast on weekdays between 6:30 AM and 10:30 AM and weekends between 7 AM and 11 AM.

Is there a casino at Steigenberger Hotel & Spa Krems?

No, there is no casino at this hotel.

What time is check-in at Steigenberger Hotel & Spa Krems?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in costs EUR 59 (subject to availability).

Is there free parking at Steigenberger Hotel & Spa Krems?

Free parking is not available at this hotel. Self parking is available for EUR 16 per night.

Does Steigenberger Hotel & Spa Krems have a pool?

Steigenberger Hotel & Spa Krems features an indoor pool and a seasonal outdoor pool.

Does Steigenberger Hotel & Spa Krems have a restaurant?

Yes, there are 2 restaurants on site.

Does Steigenberger Hotel & Spa Krems have a spa?

Pamper yourself with a day at Spa World Luxury, where you can enjoy mani/pedis, body scrubs, and body wraps.

How close is Steigenberger Hotel & Spa Krems to downtown Krems an der Donau?

Steigenberger Hotel & Spa Krems is 0.9 mi away from Krems an der Donau.

Steigenberger Hotel & Spa Krems Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 87 reviews" "
Rating 8 - Good. 29 out of 87 reviews" "
Rating 6 - Okay. 7 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was great for comfort and the Staff was very welcoming and helpful. The food in the restaurant was excellent!
Stayed 1 night in Nov 2023

10/10 Excellent

Susannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spa holiday...
My only regret is that I couldn't stay longer and take advantage of all the amenities. This place is gorgeous and I plan to return.
Stayed 1 night in Nov 2023

6/10 Okay

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a.c.at 4 star hotel. Spa area is bery far from main building.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela, Bratislava

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, very nice breakfast. New room are very modern, older part looks tired.
Stayed 2 nights in Jul 2023

8/10 Good

abbey, san diego

Traveled with group
Liked: Cleanliness, staff & service
Was nice, comfortable. No air conditioning. Was warm in the room but they did have a fan which helped.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
When arriving we found out there is old wing and new wing. We needed to pay more money for moving to the new part of the hotel. The hotel is very good. The spa is nice. The service is good. Rooms in new wing are excellent
Stayed 1 night in Jul 2022

10/10 Excellent

Sharon

Stayed 1 night in Jun 2022

10/10 Excellent

Seunghwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in the middle of renounced Wachau winery with a good view. There are nice restaurants near around the hotel also hotel itself has got a very good kitchen. Breakfast is super with excellent service. Pool and spa are also great
Stayed 1 night in Dec 2021

4/10 Poor

Dror

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointing service and unsanitary food
Unfortunately the spa was closed for nassage treatments because the *only* masseuse they have was positive for COVID apparantly. They did make an effort and arranged another masseuse but massages were rare, limited to 25 minutes, and not very pleasent. Not what you'd expext when comibg to a place that has the word SPA in its name. Other than that- some of the staff did not speak any english. Some had serious attitude issues, especially the ones in the dining room / restaurant, which was aweful by itself. Breakfast served rotten vegetables and spoiled cheese. The guy incharge of the bikes for rent and the house keeping staff were really nice though!
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go! Unhygienic & terrible customer service
I'm not the type to be negative or complain but I had to say something about this place. The lack of consideration they take regarding hygiene during COVID-19 is despicable - putting others at risk just to be open is unacceptable. On top of this, their front desk was not supportive of my concerns at all. I wish there was better law enforcement around this. Hospitality industry opening during this time need to take the proper precautions to support their guests stay, not increase their risk. They do not take the proper precautions when cleaning rooms during this time, or I suspect outside of the pandemic. The room may appear neat and tidy but counters, basins, windows, door handles are all filthy and not wiped down - in the sense they have residue marks, oily finger/hand prints everywhere, these are very visible marks - not a pedantic viewpoint, but made the entire stay very uncomfortable. Their customer service is dismissive on BOTH occasions I had complained - simply interrupts me and says they will deal with it. They simply sent someone up to 'tidy' the room - no education around what precautions they should be following. They removed €40 of my bill €450+(2 nights) for the 'inconvenience'. Joke. Disappointment around the hygiene and their attitude aside - this is not a nice hotel - nothing special, photos misleading, everything is incredibly average for this place, especially the food. Do not have a romantic or social stay here - 100 better places to stay. Avoid.
Stayed 2 nights in Jul 2020