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Novotel Krakow City West

4.0 star property
Family-friendly 4-star hotel near Dragon's Den

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Photo gallery for Novotel Krakow City West

Garden
Property video
Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Bicycling
Daily buffet breakfast (PLN 85 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Pool

Explore the area

View in a map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150
  • Place, Wisla Stadium
    ‪19 min walk‬
  • Place, AGH University of Science and Technology
    ‪3 min drive‬
  • Place, National Museum
    ‪4 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed (Novation)

9.0 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds (Novation)

Superior Room, 2 Twin Beds (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Novation)

9.0 out of 10
Wonderful
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • 640 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Kraków

Krowodrza stay.Your stay at this Krowodrza hotel places you within 3 miles (5 km) of National Museum and Kraków Barbican. Also, Dragon's Den is within 3 miles (5 km) and Oskar Schindler Factory is within 6 miles (10 km).

What's nearby

  • Jordan Park - 19 min walk - 1.0 mile
  • Wisla Stadium - 19 min walk - 1.0 mile
  • People of Krakow in Times of Terror 1939-1945-1956 - 3 min drive - 1.2 miles
  • AGH University of Science and Technology - 3 min drive - 1.3 miles
  • National Museum - 4 min drive - 1.5 miles

Getting around

  • Kraków Łobzów Station - 10 min drive
  • Kurdwanów P+R Station - 11 min drive
  • John Paul II - Balice Airport (KRK) - 19 min drive

Restaurants

  • ‪Współwinni - ‬5 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Miyama Sushi - ‬4 min walk
  • ‪Far East - ‬7 min walk
  • ‪Akwarium - ‬12 min walk

About this property

Novotel Krakow City West

Family-friendly 4-star hotel near Dragon's Den
Novotel Krakow City West offers its guests a children's pool, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and 5 meeting rooms are available. Spa services, a library, and a complimentary children's club are also featured at the family-friendly Novotel Krakow City West. For a fee, parking is available.

This 4-star Kraków hotel is smoke free.

  • 305 guestrooms or units
  • 11 levels
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Krakow City West offers 305 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

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Hyatt Place Krakow
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 200 reviews
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The price is $85
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Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (PLN 70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 85 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: PLN 100 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Self parking fee: PLN 70 per night
  • Pet fee: PLN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

How close is Novotel Krakow City West to the airport?

Novotel Krakow City West is 6.1 mi (19-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Novotel Krakow City West have an airport shuttle?

Airport shuttle services are not available at Novotel Krakow City West.

Does Novotel Krakow City West offer free breakfast?

Free breakfast isn’t provided at Novotel Krakow City West, but buffet breakfast is offered for a fee of PLN 85 per person. It's available on weekdays from 6:00 AM to 10:30 AM and weekends from 6:30 AM to 11 AM.

Is there a casino at Novotel Krakow City West?

No, there is no casino at this hotel.

What time is check-in at Novotel Krakow City West?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Novotel Krakow City West?

Free parking is not available at this hotel. Self parking is available for PLN 70 per night.

Does Novotel Krakow City West have a pool?

Novotel Krakow City West features an indoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.The pool is closed seasonally each year from December 15 to December 21.

Does Novotel Krakow City West have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Krakow City West have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Novotel Krakow City West to downtown Kraków?

Novotel Krakow City West is 1.8 mi away from Kraków.

Novotel Krakow City West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 990 reviews
Rating 8 - Good. 422 out of 990 reviews
Rating 6 - Okay. 87 out of 990 reviews
Rating 4 - Poor. 18 out of 990 reviews
Rating 2 - Terrible. 12 out of 990 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Khrys

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The front office staff were not smiling always busy with the screen in front of them instead to greeting and smiling at customers
Stayed 3 nights in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Izabela

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrzej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Izabela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for business trip.

When I arrived it was a weird vibe from front desk. Instead ask me for name I was charge like it was not under mine name reservation. Front desk receptionist were just official not really friendly. I would aspect more info for tourists side off Krakow. It was more business hotel not tourist. Confort,cleaning service aswell as restaurant absolutely amazing.
Stayed 3 nights in Jul 2025

6/10 Okay

Adam

Traveled with family and small children
Liked: Cleanliness, amenities
Two double beds were good and room was clean. Coffee was excellent. Unexpected parking fees were very high.
Stayed 1 night in Jul 2025

10/10 Excellent

Haris, Manchester

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Visited with family and it does caters to families 1. Excellent facilities. Excellent pool and gym. Also has a PlayStation for kids to indulge in during the day 2. Clean rooms with all the required amenities 3. Great staff and always ready to help. All my requirements were fulfilled and done quickly Would definetly stay there again as it is quite near krakow city center but further away to avoid the hustle and bustle of the city center
Stayed 5 nights in Jun 2025

10/10 Excellent

YILMAZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying

We stayed in this hotel with family. The room was clean, spacious and comfort. Breakfast was excellent. The price for this high quality hotel is quite reasonable. Hotel is a bit far away from old town but, with Uber, Bolt it is only 10 minutes. Liked.
Stayed 1 night in Jun 2025

10/10 Excellent

Brett

Stayed 1 night in Jun 2025

10/10 Excellent

PAUL

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, great staff, impeccable rooms.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maciej

Stayed 1 night in May 2025

8/10 Good

Mohammed

Traveled with family and small children
Liked: Staff & service
Easy access to Kraków main square. Well priced hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

DAVID

Stayed 3 nights in Apr 2025

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
Stayed 5 nights in Mar 2025

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds very comfy.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gavin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Stayed at this hotel previously, slight distance away from Krakow but wasn’t an issue as we were visiting Auschwitz by vehicle. The hotel has a small pool which gets busy due to the size of hotel and the changing area is very small (Ideally get changed in room and go to the pool in a towel). Positive points were that the hotel staff are friendly, breakfast is great, location is ok and the room had 2 double beds which was a welcome relief for my daughter who been on sofa beds for the previous 5 nights in Zakopane. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Ionut Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time at Novotel. Easy access to the old town by uber, amazing breakfast, helpfull staff. We would definetely return at this hotel
Stayed 5 nights in Feb 2025

8/10 Good

Gabrielle

Stayed 2 nights in Jan 2025

10/10 Excellent

S

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, rooms lovely and comfortable. Breakfast had a good selection. My only critism would be some of the cooked food was not hot enough snd i would have liked better tea and coffee making facilities in the room
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dec 2024

Really great stay - loved the Christmas feel too!
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 3 nights in Nov 2024

10/10 Excellent

Sebastian

Stayed 1 night in Oct 2024