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Sympozjum Hotel & Spa

4.0 star property
4-star Art Deco hotel near Main Market Square, connected to a shopping center

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Photo gallery for Sympozjum Hotel & Spa

Exterior
Front of property
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (PLN 40 per person)
Reception
Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available

Explore the area

Map
Ul. Kobierzynska, 47, Kraków, Lesser Poland Voivodeship, 30-363
  • Popular LocationWawel Castle7 min drive
  • Popular LocationMain Market Square7 min drive
  • Popular LocationRoyal Road8 min drive
  • AirportKraków (KRK-John Paul II - Balice)14 min drive

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Quadruple Room

  • 498 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Double or Twin Room, 1 Bedroom, Non Smoking

  • 279 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • 498 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

  • 279 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

Similar properties

Terrace/patio
Lwowska 1
Spa
Pet friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (385)
The price is $106
per night
$114 total
includes taxes & fees
Jun 6 - Jun 7
Lwowska 1

About the neighborhood

Kraków

Central Kraków getaway .Your stay at this Debniki hotel places you within 2 miles (3 km) of ICE Krakow Congress Centre and Sanctuary of Divine Mercy. Bonarka City Centre and Manggha Museum of Japanese Art and Technology are also within 2 miles (3 km).

What's nearby

  • ICE Krakow Congress Centre - 3 min drive
  • Oskar Schindler Factory - 6 min drive
  • Wawel Castle - 7 min drive
  • Main Market Square - 7 min drive
  • Royal Road - 8 min drive

Getting around

  • Turowicza Station - 4 min drive
  • Kurdwanów P+R Station - 4 min drive
  • John Paul II - Balice Airport (KRK) - 20 min drive

Restaurants

  • Między Nami. Restauracja
  • Costa Coffee
  • Bar Ruczaj
  • Industrialna
  • Silver Dragon Asia Food

About this property

Sympozjum Hotel & Spa

4-star Art Deco hotel near Main Market Square, connected to a shopping center
Hotel Sympozjum & SPA offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this hotel measures 5995 square feet (557 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at Hotel Sympozjum & SPA. An airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service are available for a fee.

This Art Deco Kraków hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5995 sq ft of conference space
  • 557 sq m of conference space
  • Built in 2004
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Sympozjum & SPA offers 80 accommodations with laptop-compatible safes and complimentary newspapers. Televisions come with satellite channels.

Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Kryształowe Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, Polish

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 40 for adults and PLN 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PLN 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: PLN 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 40 for adults and PLN 20 for children
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Pet fee: PLN 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 50 (subject to availability)
  • Rollaway bed fee: PLN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Sympozjum
Hotel Sympozjum Krakow
Sympozjum
Sympozjum Hotel
Sympozjum Krakow
Sympozjum Hotel Krakow
Hotel Sympozjum SPA
Sympozjum Hotel Spa
Sympozjum Hotel & Spa Hotel
Sympozjum Hotel & Spa Kraków
Sympozjum Hotel & Spa Hotel Kraków

Frequently asked questions

How close is Hotel Sympozjum & SPA to the airport?

Hotel Sympozjum & SPA is 9.3 mi (20-min drive) away from the John Paul II - Balice Airport (KRK) airport, the closest popular airport to the property.

Does Hotel Sympozjum & SPA have an airport shuttle?

Hotel Sympozjum & SPA offers an airport shuttle 24 hours a day, for a charge of PLN 100 per vehicle, one way.

Does Hotel Sympozjum & SPA offer free breakfast?

Free breakfast isn’t provided at Hotel Sympozjum & SPA, but buffet breakfast is offered for a fee of PLN 40 for adults and PLN 20 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Sympozjum & SPA?

No, there is no casino at this hotel.

What time is check-in at Hotel Sympozjum & SPA?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hotel Sympozjum & SPA?

Free parking is not available at this hotel.

Does Hotel Sympozjum & SPA have a pool?

Hotel Sympozjum & SPA does not have a pool.

Does Hotel Sympozjum & SPA have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Sympozjum & SPA have a spa?

Pamper yourself with a day at Kryształowe Spa, where you can enjoy body treatments, Ayurvedic treatments, and aromatherapy.

How close is Hotel Sympozjum & SPA to downtown Kraków?

Hotel Sympozjum & SPA is 2.2 mi away from Kraków.

Sympozjum Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 108 reviews" "
Rating 8 - Good. 49 out of 108 reviews" "
Rating 6 - Okay. 24 out of 108 reviews" "
Rating 4 - Poor. 9 out of 108 reviews" "
Rating 2 - Terrible. 4 out of 108 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Bobby

Stayed 2 nights in Nov 2022

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean, comfortable room. Very reasonable price.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff not friendly, no eye contact. Room too hot. Bed topper covered in plastic so not comfortable. Help your self to the mini bar but was empty. Far out from centre but tram was close to hotel. Came back to hotel at 10pm & bar shut. Hotel dark as not all the lights were on. At least 20 mins on a tram from centre. Didn't check out Spa as left after 1 night & booked another hotel for next 3 nights. When booking out was not asked why we were leaving early.
Stayed 4 nights in Dec 2019

4/10 Poor

Debbie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
The hotel is very dated, breakfast was shocking, very limited, toaster broken and one morning the electrics failed and breakfast room was in darkness, staff very unhelpful
Stayed 3 nights in Nov 2019

6/10 Okay

Teresa

Disliked: Cleanliness
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all nice, hotel very clean and a very good breakfast.
Stayed 3 nights in Oct 2019

6/10 Okay

Christine, Wigan, Uk

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Dated and drab. Breakfast was excellent. Didn’t get to try the facilities ie swimming pool or spa because we were moved to another hotel for our last night. Apparently they have done this before. Disrupted our break, new hotel knew nothing of our transfer and made us wait over an hour whilst they sorted it out. It was further out of the city, in fact double the taxi fare. However, was nearer the airport. I wouldn’t stay at the symposium again, and would look for somewhere nearer the city centre.
Stayed 3 nights in May 2019

2/10 Terrible

Neil T, London, UK

Disliked: Staff & service, property conditions & facilities
Very poor level of facilities
I chose this hotel as it looked comfortable, with good facilities (spa, pool, etc) to help me relax during my stay in Kraków, which was for business purposes. It is located inconveniently, very far from the old town centre in an area with no restaurants, but I was aware of this when I booked. I would urge any potential guest to consider the following before choosing this hotel: - The swimming pool is tiny, you can barely do more than sit in it - Pool and spa are unavailable in the morning, and the service was surly - The restaurant has a v limited menu and closes at 9pm - The bar closes at 10pm - Wifi only works on the ground floor, not in the rooms - No tea/coffee making facilities in the room - Antiquated cathode ray tube TV with few channels, none in English (I got by with Spanish) Sadly this was a very disappointing experience, the first time this has happened with Expedia.
Stayed 2 nights in Sep 2017

6/10 Okay

Boris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The rooms need some improvement
It has four stars, but we did not expect it to be different than a three-star hotel considering the price. The look and feel of the hotel was good (although a little old) and the staff was friendly and helpful. The hotel had some serious flaws, though. The air-conditioning did not work. Even though it was March the room was constantly too hot so we had to have the window open during the night. One reason for us to book this hotel was the sound-proofed rooms, but that does not help with an open window and a large road outside. There were no tea-making facilities, which I think a hotel of this class should have. The executive do rooms have this. The breakfast could be improved by adding more varieties of fresh fruits. When we were there they had only apples and one day also clementines. The menu in the rooms was outdated so the dishes mentioned there did not always exist anymore. Also the prices and details about the massages in the spa were out of date. We booked a foot massage but it turned out to be both much shorter and much more expensive than it said in the papers in the room. The hotel is a bit outside of the city center. It is easy to get to town using trams. We used buses and trams to get to/from the airport (it took 60-80 mins) (I think the hotel offers a shuttle service also, but we did not use that). The area around the hotel felt safe and the large Tesco 5 min away was convenient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort