4/10 Poor
Dean
Mar 20, 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed for 2 nights. I researched a lot before booking and had high hopes since the hotel looked nice. Positives: good location, comfortable bed, and clean.
However, the room was overheated. I turned off the air con and radiators and opened the windows, but it was still hot when we returned. I spoke to the receptionist, who unhelpfully suggested opening the windows (despite it being -4°C outside) and offered another room that wasn’t made up—we’d have to bring our own duvets. We didn’t sleep that night.
The next day, I spoke to the manager, who was incredibly rude and condescending. He said it was my issue and refused to move us. He also entered the room while we were out, despite a "Do Not Disturb" sign, and left the window open—making the room freezing (it was -1°C outside). The bathroom sink also leaked, but after how I was treated, I gave up and barely slept the second night too.
I would NOT recommend staying here - there are loads more options where you can stay somewhere nice plus also will be treated with respect!
Dean
Stayed 2 nights in Mar 2025
