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Hyatt Regency Kinabalu

5.0 star property
Family-friendly 5-star hotel near Wisma Merdeka Shopping Center

Choose dates to view prices

Photo gallery for Hyatt Regency Kinabalu

Outdoor pool
2 bars/lounges, lobby lounge, cocktail bar
Exterior
Meeting facility
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Gym

Explore the area

View in a map
Jalan Datuk Salleh Sulong, Kota Kinabalu, Sabah, 88991
  • Gaya Street Sunday Market
    ‪3 min walk‬
  • Suria Sabah Shopping Mall
    ‪3 min walk‬
  • Jesselton Point Ferry Terminal
    ‪10 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪9 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Sea View

Club Room, 1 King Bed, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed, Sea View

  • 498 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 2 Twin Beds

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Room, 2 Twin Beds, Sea View | View from room

Room, 2 Twin Beds, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Sea View

9.4 out of 10
Exceptional
(9 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | View from room

Regency, Suite

  • 959 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Executive Suite

Regency, Executive Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Regency, Executive Suite

  • 997 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

Shower, rainfall showerhead, eco-friendly toiletries, hair dryer

Room, 2 Twin Beds (View)

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (View)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(13 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds

8.2 out of 10
Very good
(10 reviews)
  • 491 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 491 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Sea View

Club Room, 2 Twin Beds, Sea View | View from room

Club Room, 2 Twin Beds, Sea View

  • 498 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Kota Kinabalu

City center retreat .A stay at this Downtown Kota Kinabalu hotel places you steps from Wisma Merdeka Shopping Center and within a 5-minute walk of Suria Sabah Shopping Mall. Gaya Street Sunday Market and Signal Hill Observatory Platform are also within half a mile (1 km).

What's nearby

  • Wisma Merdeka Shopping Center - 2 min walk - 0.1 miles
  • Gaya Street Sunday Market - 3 min walk - 0.2 miles
  • Suria Sabah Shopping Mall - 3 min walk - 0.2 miles
  • Jesselton Point Ferry Terminal - 10 min walk - 0.5 miles
  • Imago Shopping Mall - 2 min drive - 1.4 miles

Getting around

  • Tanjung Aru Station - 8 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 15 min drive

Restaurants

  • ‪Tanjung Ria Café - ‬3 min walk
  • ‪Gerai Santai Haji Manja - ‬3 min walk
  • ‪Ming Ge Café 茗阁 - ‬5 min walk
  • ‪T Culture - ‬4 min walk
  • ‪Mosaic - ‬2 min walk

About this property

Hyatt Regency Kinabalu

Family-friendly 5-star hotel near Wisma Merdeka Shopping Center
Hyatt Regency Kinabalu offers its guests a children's pool, an outdoor pool, a sauna, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

There are 6 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hyatt Regency Kinabalu. For a fee, parking is available.

This 5-star Kota Kinabalu hotel is smoke free.

  • 288 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 2 bars or lounges
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Elevator
  • No smoking on site
  • Coffee shop
Hyatt Regency Kinabalu offers 288 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Kota Kinabalu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Similar properties

Reception

Hilton Kota Kinabalu

  • Pool
  • Kids pool
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 966 reviews
$76 nightly
The price is $85
Sep 21 - Sep 22
Total with taxes and fees
Hilton Kota Kinabalu

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per stay)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (41 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hyatt Regency Kinabalu

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 110.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 88 per person
  • Self parking fee: MYR 10 per stay
  • Rollaway bed fee: MYR 110.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hyatt Kinabalu
Hyatt Kinabalu Regency
Hyatt Regency Hotel Kinabalu
Hyatt Regency Kinabalu
Kinabalu Hyatt
Kinabalu Hyatt Regency
Hyatt Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu
Hyatt Regency Kinabalu Kota Kinabalu, Sabah
Hyatt Regency Kota Kinabalu
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Hotel
Hyatt Regency Kinabalu Kota Kinabalu
Hyatt Regency Kinabalu Hotel Kota Kinabalu

Frequently asked questions

How close is Hyatt Regency Kinabalu to the airport?

Hyatt Regency Kinabalu is 5.6 mi (15-min drive) away from the Kota Kinabalu Intl. Airport (BKI) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Kinabalu?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Kinabalu on Sep 7, 2025 start from $94.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Kinabalu have an airport shuttle?

Airport shuttle services are not available at Hyatt Regency Kinabalu.

How close is Hyatt Regency Kinabalu to the beach?

This hotel is 4.4 mi (13-min drive) from Pantai Pulau Mamutik and 19.8 mi (44-min drive) from Dalit Beach. Don't forget your sunscreen!

Does Hyatt Regency Kinabalu offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Kinabalu, but buffet breakfast is offered for a fee of MYR 88 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hyatt Regency Kinabalu?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt Regency Kinabalu?

Free parking is not available at this hotel. Self parking is available for MYR 10 per stay.

Does Hyatt Regency Kinabalu have a pool?

Hyatt Regency Kinabalu features an outdoor pool and a children's pool.

Does Hyatt Regency Kinabalu have a restaurant?

Hyatt Regency Kinabalu is home to Tanjung Ria Kitchen, which features international cuisine.

Does Hyatt Regency Kinabalu have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Kinabalu to downtown Kota Kinabalu?

Hyatt Regency Kinabalu is 0.1 mi away from Pusat Bandar.

Hyatt Regency Kinabalu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the buffet dinner which was ok. Food was good, however I do struggle when it is luke warm at best.
Stayed 1 night in May 2025

6/10 Okay

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We found this hotel to be ok except for one major problem, and thats the bedroom design, instead of having the traditional bathroom with shower, the toilet opens to the room and the shower opens to the room,so you come out of the toilet into the bedroom to wash your hands ,and you come out the shower cubicle to get a towel really bad design .The hotel overall was ok , good breakfast, nice pool, good location, but because of the bathroom design we will not be choosing this hotel again , overall think this hotel should be rated 4.5 stars not 5
Stayed 6 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mili Tim Yee, Bayan Lepas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Iqbal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and easy access to nearby amenities
Stayed 3 nights in May 2025

10/10 Excellent

Marcus

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice and comfortable environment. Just that lifts were rundown with long wait times. Room was excellent
Stayed 3 nights in May 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Laurie

Traveled with partner
Liked: Cleanliness, staff & service
It's close to everything but very cold
Stayed 3 nights in Apr 2025

8/10 Good

Pauline

Traveled with group
Liked: Cleanliness, staff & service
people friendly but the carpet is too old
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Ample sized room. Comfy bed. On waterfront for food markets
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring
Stayed 2 nights in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Chin Yan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean and nice property in a good location.
Stayed 2 nights in Mar 2025

10/10 Excellent

MUN TENG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Daw Wee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hyatt Regency Kinabalu, which is conveniently located right in the city center — perfect for shopping, dining, and exploring. Everything I needed was just a short walk away. The staff were exceptionally friendly, helpful, and approachable, always ready to assist with a smile. Their warm hospitality really made my stay even more enjoyable. I would highly recommend this hotel to anyone looking for a comfortable and convenient place to stay with excellent service.
Stayed 4 nights in Mar 2025

8/10 Good

Lachezar

Traveled with partner
Liked: Cleanliness, staff & service
Breakfast is limited and repetitive
Stayed 5 nights in Mar 2025

10/10 Excellent

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

8/10 Good

Chester

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

karina

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

William, Corona Del Mar

The lobby, halls and elevators are badly in need of renovation. One elevator was out of action for our whole stay. It is not a 5 star property and not like any other Hyatt property I have stayed in. We had a decent room with nice views but the overall feeling was very disappointing. Staff were very nice and breakfast was good.
Stayed 4 nights in Jan 2025

4/10 Poor

JIANFENG

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dirty carpe, disgusting, very bad smell
Stayed 1 night in Jan 2025

10/10 Excellent

hiroshi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness
Nice
Stayed 7 nights in Dec 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel in KK! Staff were friendly, engaging and helpful. The front desk staff helped us organize a couple of great tours and transportation. The breakfast is a must, sooo good! The pool area is gorgeous and bar staff is attentive and funny. Location is convenient for waterfront, markets, jesselton ferry terminal. Rooms were amazing, quiet, comfortable. Definately go for the water view! Worth every penny, loved it!
Stayed 3 nights in Oct 2024