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Best Western Plus Hotel Kassel City

4-star hotel in Mitte

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Photo gallery for Best Western Plus Hotel Kassel City

Restaurant
Meeting facility
Exterior
Lobby lounge
Hypo-allergenic bedding available, down comforters, minibar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Spohrstrasse 4, Kassel, HE, 34117
  • Place, University of Kassel
    ‪8 min walk‬
  • Place, Karlsaue Park
    ‪9 min walk‬
  • Place, GRIMMWELT Kassel
    ‪14 min walk‬
  • Airport, Kassel (KSF-Calden)
    ‪25 min drive‬

Room options

About the neighborhood

Kassel

Heart of Kassel.Within a 10-minute walk of this Mitte hotel, you'll find Druselturm and Fridericianum. Martinskirche Kassel and Town Hall Kassel are also within half a mile (1 km).

What's nearby

  • University of Kassel - 8 min walk - 0.5 miles
  • Karlsaue Park - 9 min walk - 0.5 miles
  • Documenta-Halle - 10 min walk - 0.6 miles
  • Bergpark - 11 min walk - 0.6 miles
  • GRIMMWELT Kassel - 14 min walk - 0.8 miles

Getting around

  • Kassel (KWQ-Kassel Train Station) - 7 min walk
  • Rathaus-Fünffensterstraße Tram Stop - 9 min walk
  • Kassel (KSF-Calden) - 24 min drive

Restaurants

  • ‪Tchibo - ‬5 min walk
  • ‪Immergrün - ‬2 min walk
  • ‪Stadtcafe Treppenstraße - ‬5 min walk
  • ‪Sugar Waffle - ‬2 min walk
  • ‪Cult Cassel - ‬5 min walk

About this property

Best Western Plus Hotel Kassel City

4-star hotel in Mitte
Best Western Plus Hotel Kassel City offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A business center, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 6889 square feet (640 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Hotel Kassel City. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kassel hotel.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • 6889 sq ft of conference space
  • 640 sq m of conference space
  • Built in 1991
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue
Best Western Plus Hotel Kassel City offers 128 accommodations with minibars and safes. These individually decorated accommodations include desks. Beds feature down comforters. A pillow menu is available. Premium satellite television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 16 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Kassel City
Best Western Kassel City
Best Western Plus Hotel Kassel City
Best Western Plus Kassel City
Best Plus Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel
Best Western Plus Hotel Kassel City Kassel
Best Western Plus Hotel Kassel City Hotel Kassel

Frequently asked questions

How close is Best Western Plus Hotel Kassel City to the airport?

Best Western Plus Hotel Kassel City is 11.6 mi (24-min drive) away from the Kassel (KSF-Calden) airport, the closest popular airport to the property.

Does Best Western Plus Hotel Kassel City have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Hotel Kassel City.

Does Best Western Plus Hotel Kassel City offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Hotel Kassel City, but buffet breakfast is offered for a fee of EUR 25 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Best Western Plus Hotel Kassel City?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Hotel Kassel City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Hotel Kassel City?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does Best Western Plus Hotel Kassel City have a pool?

Best Western Plus Hotel Kassel City features an indoor pool and an outdoor pool.

Does Best Western Plus Hotel Kassel City have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Hotel Kassel City have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Hotel Kassel City to downtown Kassel?

Best Western Plus Hotel Kassel City is 0.1 mi away from Kassel.

Best Western Plus Hotel Kassel City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 103 out of 309 reviews
Rating 8 - Good. 137 out of 309 reviews
Rating 6 - Okay. 47 out of 309 reviews
Rating 4 - Poor. 16 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, kind staff, good breakfast, located in the middle of the city.
Stayed 2 nights in Dec 2020
Verified review

10/10 Excellent

Thorsten/Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist gut gelegen. Öffentliche Verkehrsmittel, Einkaufen und Sehenswürdigkeiten Fußnah zu erreichen. Das Frühstück super Auswahl und Qualität. Die Mitarbeiter sind sehr Freundlich und Hilfsbereit. Ein Urlaub an dem es nicjts zu meckern gab. Nach Corona gerne wieder zu den Wasserspielen.
Stayed 2 nights in Oct 2020
Verified review

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kassel tur

Pænt og rent
Stayed 1 night in Sep 2020
Verified review

4/10 Poor

Oliver

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zu Hause ist es am Schönsten

"Coronafrühstück" (kein Buffet) für 18 € p.P. ; Dankend abgelehnt, Matratze durchgelegen - zwei Tage Rückenschmerzen, da mir ein Wirbel rausgesprungen ist. Enttäuschend. Tiefgaragenstellplatz für 13 €
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Elisabeth

Older rooms but good for the price

The hotel was in a great location and parking was easy. The room was dated and could use a freshen up to bring it into the 21st century. The room was hot but staff brought us a fan and used their key to allow us to open the window.
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles was man für eine Übernachtung während eines geschäftlichen Aufenthalts benötigt, gutes Bett, ordentliche Dusche, geräumiges Zimmer.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Haare im Bad, schlechte Hotelmanagerin

An sich ein schönes Hotel aber der Service bei begründeten Reklamationen ist grottenschlecht!!! Haben im Bad überall verteilt schwarze lange Haare gehabt, haben an der Rezeption Bescheid gegeben. Housekeeping Dame war da, das Problem auch bestätigt, nur wurde das Problem bis zu unserer Abreise nicht behoben!!! Beim Checkout nochmal darauf hingewiesen und ein Gespräch gesucht mit der Hotelmanagerin (Frau Knieling) Frech teilt diese uns mit das Problem wurde behoben um dann im nächsten Satz zu sagen "Sie wisse nicht ob es endgültig behoben wurde". Mehrmals wiederholte Sie diesen Satz ohne zu merken das Sie sich selbst verrät. Irgendwann ist mir und meinem Geschäftspartner der Kragen geplatzt und wir sind ohne eine Entschuldigung bzw. Entschädigung wutentbrannt aus dem Hotel. Tut mir leid das die anderen Gäste in der Lobby unseren lautstarken Streit mitgekriegt haben aber euer Beschwerdemanagement ist mit dieser Hotelmanagerin eine einzige Katastrophe, die ich bisher in keinem anderen Hotel so in der Form erlebt habe und es sei angemerkt, ich habe ca. 35-40 Hotelbuchungen pro Jahr.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 5 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Kassel

Nice place in Kassel city. I think.. Very close point with downtown. It's very comportable to shopping,diner, whatever especially, the reception managers are kindly and give to helpful information for visitors. however, this hotel parking lot has share with shopping center, that place is little bit a crowed.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt Mitten in der Innenstadt. Es ist gut von der Bahn zu erreichen. Die Zimmer sind groß und sauber, die Mitarbeiter sind sehr freundlich. Ich kann das Hotel nur empfehlen.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig, sauber ,bequem. Würde ich jederzeit wieder buchen.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

Everything was fine, very good location. The room was clean and the staff nice. I didn't have the breakfast so I can't say anything about it. No complaints.
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Sehr zentral. Keine Haltemöglichkeit zum entladen am Eingang.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Lage ganz gut für meine Zwecke. Leider ist die Einrichtung etwas aus der Zeit gefallen und wirkt bisweilen altbacken.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Zafer

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung stimmt!

Gute Lage
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Staff is very nice. The hotel is clean. Great location. The room was beautiful. Then we went to sleep it tried. The bed was horrible. It was an “upgraded” room. The mattress is unforgiving and did not allow us to sleep. We are now tired and awake at 330am considering leaving.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Lage war sehr gut. Alle sehr freundlich. Das späte Auschecken fand ich auch selbst freundlich.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat uns sehr gut gefallen. Alles war wie angegeben. Vor allem die zentrale Lage in Kassel hat überzeugt. Einiziger Kritikpunkt war das Fitnessstudio im selben Gebäude, dass mitten in der Nacht die Musikanlage so laut aufgedreht hat, dass ich im Zimmer mitsingen konnte. Das ist natürlich nicht wünschenswert, wenn man mit Baby verreist.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vänlig och tillmötesgående personal/ bra rum - tråkigt läge och avsaknaden av frukostmatsal och restaurang inne på hotellet drar ner betyget liksom en miljö med mycket stekos i frukostmatsalen- ligger i ett närliggande köpcentra.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Ok hotell i Kassel

Lite slitet intryck, men trevlig och bra service.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Eckart

Disliked: Cleanliness, property conditions & facilities
Das zimmer war geräumig, die betten gut. allerdings war keine duschkabine vorhanden, so dass man in der wanne duschen musste, was schlichtweg für meinen mann als körperbehindeter unmöglich war. auf den ersten Blick war das zimmer zwar gereinigt, aber es lagen gut sichtbar auf dem fußboden papierverpackungen.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Exceloebt
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Geen airconditioning terwijl die wel stond vermeld op de website. Ook de normale luchtcirculatie deed het niet. Geen pretje op een warme zomerdag. Het was veel te warm in de kamer.
Stayed 3 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merveilleux escapade au Best Western Kassel

Un agréable séjour dans cet Hotel avec des personnels accueillants et à votre écoute, prêt à le renouveler dans l’établissement.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good but there is no air-conditioning...

여름에 더운데 에어컨이 없어서 불편함. 다른 것들은 괜찮았음.
Stayed 1 night in Jun 2019

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