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"Despite pleasant lobby appearance and a truly great restaurant, the HHI Kolkata is by no means a ""luxury"" hotel. Service is amazingly inefficient ( ... " More

By a verified traveler on Sat 04 Jul 2009

Hotel Description

4.5-star luxury hotel near New Market

Heart of Kolkata

Your stay at this Park Street hotel places you within 2 miles (3 km) of New Market and Victoria Memorial. Quest Mall and Kalighat Kali Temple are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a swim-up bar. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and perks like free valet parking.

Free Internet, jetted tubs

The 184 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. LCD TVs come with cable channels, and other amenities include washers/dryers and balconies.

Imperial Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$55* Per night/room Jun 1 - Jun 2

Colony Premium

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Business Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Colony Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Imperial Premium

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The HHI Kolkata ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 1.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The HHI Kolkata

3 out of 5

HHI Kolkata is by no means a 5 star hotel

Despite pleasant lobby appearance and a truly great restaurant, the HHI Kolkata is by no means a ""luxury"" hotel. Service is amazingly inefficient (cashiers slow, lots of paperwork at sign-up, kept calling about check-out time, though it was on appplication), staff is not at all knowledgeable about the sites (concierge gave wrong times for open times of nearby sites, the duty manager pleaded ignorance because he hadn't been back in Kolkata for long, there were no decent maps available) and they forgot my wake-up call, so I would have missed a meeting had I not woken up on my own. They charged me for a taxi ride I didn't take, then took an hour to clear it off my bill. Rooms are old and dated (look like a 50s/60s motel in the US). But their Indian restaurant has great food and the location is quite central. After staying in a real 5 star in Bangalore, where we ate everything we wanted, both my colleague and I got sick within a day of staying at the Kolkata (eating only in the hotel).

Posted by on Jul 4, 2009

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2 out of 5

Incredibly Rude Service

A group of spiritual terrorist attending to high level guests spiritually encrypt ing guests to be raped, murdered, or otherwise at cost of their money being untapped later. Physical world aggressive action "forced escorting" to rooms, etc. Say "working out community issues." All this our opinion. We had already booked long guaranteed stay so are transitioning out of hotel. Reason why this 5 star is 150/night versus 200-250 for other 5 stars in Kolkata; not worth the price. In general, the hotel staff is very poorly behaved by standards they would accept themselves instead of their guests. This is my opinion and my husbands opinion.

Posted by on Mar 7, 2008

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Property Features

The HHI Kolkata offers its guests an outdoor pool, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The HHI Kolkata. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. For a fee, the property may offer extended parking privileges after check-out. Smoking is allowed in designated areas at this 4.5-star Kolkata hotel.

  • 1 building
  • 184 guestrooms or units
  • 8 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 1969
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Netaji Subhash Chandra Bose Intl. Airport (CCU) (21.6 km / 13.4 mi)
  • Train station: Kolkata Park Circus Station (2.9 km / 1.8 mi)
  • Metro station: Rabindra Sadan Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The HHI Kolkata offers 184 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate dining areas. Select Comfort beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with premium cable channels, first-run movies, and video-game consoles. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Kolkata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Select Comfort beds
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • First-run movies
  • DVD player
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

The HHI Kolkata has a restaurant serving breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golf lessons available nearby
  • Ecotours nearby
  • Golfing nearby

Spa Services

  • Body treatments
  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2674 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (roundtrip)
  • Rollaway bed fee: INR 2674 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hhi Hotel
  • Hhi Hotel Kolkata
  • Hhi Kolkata
  • Kolkata Hhi
  • HHI Kolkata Hotel
  • The HHI Kolkata Hotel
  • The HHI Kolkata Kolkata
  • The HHI Kolkata Hotel Kolkata
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.