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"i love to stay in hotels Taj, cause probably it's only one good service in 5 stars in all India. Well Intercontinental good there as well. we stayed ... " More

By a verified traveler on Wed 22 Oct 2008

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Hotel Description

Family-friendly 4.5-star hotel with 3 restaurants

Seaside stay

Your stay at this Ernakulam North hotel places you within 2 miles (3 km) of Durbar Hall Art Gallery and Centre Square Mall. Bolgatty Palace and Jain Temple are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and an arcade/game room, and supervised childcare is an added bonus. Enjoy the gym and perks like free self parking and free WiFi.

Superior Room, 1 Queen Bed, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$60* Per night/room Aug 27 - Aug 28

Superior Room, 2 Twin Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Room, 2 Twin Beds, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

The Gateway Hotel Marine Drive Ernakulam ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Gateway Hotel Marine Drive Ernakulam

Everyone (1)
5 out of 5

Posted by on May 12, 2022

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5 out of 5

Emma

i love to stay in hotels Taj, cause probably it's only one good service in 5 stars in all India. Well Intercontinental good there as well. we stayed there for 2 weeks - staff very helpful and very polite, security everywhere. Atmosphere ,excellent Location good but in very busy area. My mother in law was not absolutely happy due to this, but i and my husband enjoyed a lot

Posted by on Oct 22, 2008

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1 out of 5

Despicable Customer Service

I had taken my wife for a dinner. I was told that there is no place to park so I parked the car outside the hotel only to realize that there was ample parking space inside. The restaurant table was not laid out properly. The beer took awfully long to arrive and when it did, the waiter forgot the glasses..which took another 20 minutes. The complimentary snacks ( a bowl of soggy peanuts) arrived when we had finished our drinks. The Bolognaise was absolute crap..and I assume made by some localite chef whose speciality could be banana chips fried in coconut oil

Posted by on Dec 3, 2007

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About the The Gateway Hotel Marine Drive Ernakulam

Location Marine Drive Ernakulam, Kanayannur, Kerala 682011

Property Features

The Gateway Hotel Marine Drive Ernakulam offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A children's pool, a spa tub, and a sauna are also featured at the luxury The Gateway Hotel Marine Drive Ernakulam. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Free self parking is available. This 4.5-star Kanayannur hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Deli
  • Supervised childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Cochin Ernakulam North Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

The Gateway Hotel Marine Drive Ernakulam offers 108 accommodations with minibars and laptop-compatible safes. Televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, slippers, and bidets. This Kanayannur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Bubble Cafe - This restaurant serves breakfast, brunch, lunch, and dinner.

Sian - This theme restaurant serves lunch and dinner. Open daily.

Swirl - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa. Indian citizens must show a PAN card at check-out for cash transactions exceeding INR 25,000.

The Gateway Hotel Marine Drive Ernakulam offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 1500.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Gateway Hotel Marine Drive Ernakulam

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: INR 600 for adults and INR 600 for children (approximately)
  • Fee for in-room wired Internet: INR 800 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: INR 833 per 24-hour period (rates may vary)
  • Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 0 (up to 11 years old)
  • Rollaway bed fee: INR 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ernakulam Marine Drive
  • Gateway Ernakulam
  • Gateway Hotel Marine Drive
  • Gateway Hotel Marine Drive Ernakulam
  • Gateway Marine Drive
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  • Marine Drive Ernakulam
  • Taj Residency Ernakulam Kochi
  • Gateway Hotel Marine Drive Ernakulam
  • Kochi The Gateway Hotel Marine Drive Ernakulam Hotel
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  • Hotel The Gateway Hotel Marine Drive Ernakulam Kochi
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  • Gateway Marine Drive Ernakulam Kochi
  • The Gateway Hotel Marine Drive Ernakulam Kochi
  • Gateway Marine Drive Ernakulam

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.