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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

3-star property
215 S Illinois Ave, Oak Ridge, TN 1-855-201-7819

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4.6 out of 5
Wonderful!
See all 5 Travelocity Reviews

"All staff was very nice and helpful. Hotel was in need of some upgrading, but overall clean and inviting. " More

By a verified traveler on Sun 01 Jan 2017

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Oak Ridge

City center stay

Within a 10-minute walk of the hotel, you'll find Oak Ridge Art Center and American Museum of Science and Energy. Children's Museum of Oak Ridge and Oak Ridge Playhouse are also within 3 miles (5 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

WiFi, refrigerators

The 168 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include WiFi, wired Internet, and LCD TVs with digital channels.

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$88* Per night/room Jan 26 - Jan 27

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Oak Ridge - Knoxville ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Everyone (2)
5 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by Jeff

Thank you for your review, please come back and visit with us again very soon.

5 out of 5

Clean hotel close to kids.

Pros: Location and staffing. Having a restaurant inside also a plus. Room was clean and quiet.
Cons: Vending machines could work easier .Some trouble with room key cards was quickly fixed.
All staff was very nice and helpful. Hotel was in need of some upgrading, but overall clean and inviting.

Posted by , from Florida on Jan 1, 2017

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5 out of 5

Great hotel, excellent price!

Pros: Close restaurants, Free Internet, Quiet
I took my boyfriend to Knoxville for his birthday for the Tennessee Florida football game. The hotel was really easy to find, right off the main road. When we checked in, we were greeted with a cookie and a smile, even though it was later at night. Our room was beautiful! The pictures do not do it justice. The hotel was almost completely silent the entire time. Check out was a breeze! My boyfriend could not quit talking about how great the hotel was!

Posted by , from Tennessee, USA on Sep 23, 2012

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4 out of 5

Nice facility and courteous staff, but lacking in modern amenities.

Pros: Quiet
Cons: erratic internet
We stayed here as a family group, in town for a memorial service. We had some very nice meals, and they accomodated us by creating a large table for our large (15) group. Service and food in the dining room was good. My complaints are with the high tech end of it. The internet service was spotty. Sometimes could log in quickly, other times not at all. We were supposed to be able to print out maps or intineraries, but the printer in the office was "out of ink." As a result, I couldn't print out a boarding pass for the flight home, and spent unneccessary time in the check in lines at the airport. Poor internet and tech service is a deal breaker for me, so I probably wouldn't go back.

Posted by , from Seacoast New Hampshire. on Jan 6, 2012

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4 out of 5

Friendly helpful staff

Pros: Quiet, staff was very helpful, hot fresh cookies
I enjoyed the indoor heated pool inside the glass atrium. It was surrounded by plants. The staff was so helpful and friendly.

Posted by , from Atlanta, GA on Apr 12, 2011

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About the DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Location 215 S Illinois Ave, Oak Ridge, TN 37830

Property Features

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3,597 square feet (0 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of DoubleTree by Hilton Hotel Oak Ridge - Knoxville was completed in 2018. This 3-star Oak Ridge hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 5 levels
  • 3,597 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Knoxville, TN (TYS-McGhee Tyson) (40.2 km / 25 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM.

Burchfields - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Burchfields Lounge - This bar specializes in American cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Guests can check in past the standard check-in time with a guaranteed reservation. The outer doors to the hotel are locked at 11 PM, but guests can use the buzzer to speak with someone on the 24-hour front desk for access.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.