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DoubleTree by Hilton Hotel Oak Ridge - Knoxville

3-star property
215 S Illinois Ave, Oak Ridge, TN 1-855-201-7819

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4.4 out of 5
Excellent!
See all 10 Travelocity Reviews

"Super nice hotel, super clean,very modern room, great bed. No complaints. " More

By a verified traveler on Sun 06 Sep 2020

Points Of Interest

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Hotel Description

3-star hotel perfect for exploring Oak Ridge

Heart of Oak Ridge

Your stay at this Oak Ridge hotel places you within a 10-minute walk of Oak Ridge Art Center and American Museum of Science and Energy. Children's Museum of Oak Ridge and Oak Ridge Playhouse are also within 3 miles (5 km).

Renovated in 2018

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

WiFi, refrigerators

The 168 soundproofed guestrooms offer WiFi and room service. LCD TVs come with digital channels, and other amenities include wired Internet and refrigerators.

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$119* Per night/room Aug 19 - Aug 20

Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Oak Ridge - Knoxville ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Everyone (5) Couples (1)
5 out of 5

Posted by on Jul 12, 2021

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5 out of 5

Posted by on Mar 23, 2021

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Comment from Hotel Management

Apr 12, 2021 by Jeff

Thank you very much for your review! Please come back and visit with us again very soon. Thank you!

1 out of 5

Posted by on Sep 27, 2020

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5 out of 5
Super nice hotel, super clean,very modern room, great bed. No complaints.

Posted by , from Selmer Tn on Sep 6, 2020

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Comment from Hotel Management

Sep 7, 2020 by Jeff

Thank you for your review! Please come back and visit with us again very soon.

5 out of 5
Spur of the moment stay in Oak Ridge...excellent hotel pick...great stay, felt safe in the midst of COVID!

Posted by on Jul 4, 2020

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5 out of 5

Posted by on Nov 28, 2019

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Comment from Hotel Management

Dec 2, 2019 by Jeff

Thank you for your review, please come back and visit with us again very soon.

5 out of 5

Clean hotel close to kids.

Pros: Location and staffing. Having a restaurant inside also a plus. Room was clean and quiet.
Cons: Vending machines could work easier .Some trouble with room key cards was quickly fixed.
All staff was very nice and helpful. Hotel was in need of some upgrading, but overall clean and inviting.

Posted by , from Florida on Jan 1, 2017

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5 out of 5

Great hotel, excellent price!

Pros: Close restaurants, Free Internet, Quiet
I took my boyfriend to Knoxville for his birthday for the Tennessee Florida football game. The hotel was really easy to find, right off the main road. When we checked in, we were greeted with a cookie and a smile, even though it was later at night. Our room was beautiful! The pictures do not do it justice. The hotel was almost completely silent the entire time. Check out was a breeze! My boyfriend could not quit talking about how great the hotel was!

Posted by , from Tennessee, USA on Sep 23, 2012

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4 out of 5

Nice facility and courteous staff, but lacking in modern amenities.

Pros: Quiet
Cons: erratic internet
We stayed here as a family group, in town for a memorial service. We had some very nice meals, and they accomodated us by creating a large table for our large (15) group. Service and food in the dining room was good. My complaints are with the high tech end of it. The internet service was spotty. Sometimes could log in quickly, other times not at all. We were supposed to be able to print out maps or intineraries, but the printer in the office was "out of ink." As a result, I couldn't print out a boarding pass for the flight home, and spent unneccessary time in the check in lines at the airport. Poor internet and tech service is a deal breaker for me, so I probably wouldn't go back.

Posted by , from Seacoast New Hampshire. on Jan 6, 2012

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4 out of 5

Friendly helpful staff

Pros: Quiet, staff was very helpful, hot fresh cookies
I enjoyed the indoor heated pool inside the glass atrium. It was surrounded by plants. The staff was so helpful and friendly.

Posted by , from Atlanta, GA on Apr 12, 2011

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About the DoubleTree by Hilton Hotel Oak Ridge - Knoxville

Location 215 S Illinois Ave, Oak Ridge, TN 37830

Property Features

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3,597 square feet (0 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Oak Ridge - Knoxville also features a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. A complete renovation of DoubleTree by Hilton Hotel Oak Ridge - Knoxville was completed in 2018. This 3-star Oak Ridge hotel is smoke free.

  • 1 building
  • 168 guestrooms or units
  • 5 levels
  • 3,597 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Alcoa - Knoxville Airport (TYS) (40.3 km / 25 mi)
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Oak Ridge - Knoxville offers 168 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Oak Ridge hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10:30 AM.

Burchfields - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Burchfields Lounge - This bar specializes in American cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests arriving after 11 PM should use the door buzzer to request assistance from reception.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Weight limit: 50 lbs
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 6.95 (rates may vary)
  • Fee for in-room wired Internet: USD 6.95 (rates may vary)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • DoubleTree by Hilton Hotel Oak Ridge - Knoxville Hotel Oak Ridge

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.