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Best Western Plus Leamington Hotel & Conference Centre

3.0 star property
Family-friendly 3-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Best Western Plus Leamington Hotel & Conference Centre

Children's play area - indoor
Property amenity
Lobby
Premium bedding, pillowtop beds, desk, laptop workspace
Indoor pool, open 8 AM to 10:00 PM, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
566 Bevel Line Rd, Leamington, ON, N8H3V4
  • Place, Point Pelee Karting
    ‪13 min walk‬
  • Place, Seacliff Beach
    ‪4 min drive‬
  • Place, Point Pelee National Park
    ‪5 min drive‬
  • Airport, Windsor, ON (YQG)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View;No Elevator Access)

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Atrium View)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (1st Floor;Atrium View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Atrium View;No Elevator Access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Patio (Pet Friendly;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

About the neighborhood

Leamington

Close to the boardwalk/promenade.Your stay at this Leamington hotel places you within a 10-minute walk of Lake Erie and Point Pelee Karting. Leamington Municipal Marina and Leamington Community Recreation Trail Trailhead are also within 3 miles (5 km).

What's nearby

  • Point Pelee Karting - 13 min walk - 0.7 miles
  • Seacliff Beach - 4 min drive - 2.7 miles
  • Point Pelee National Park - 5 min drive - 2.9 miles
  • Pelee Island Winery - 15 min drive - 9.6 miles
  • Devonshire Mall - 50 min drive - 44.4 miles

Getting around

  • Windsor, ON (YQG) - 45 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min drive
  • ‪7-Eleven - ‬6 min drive
  • ‪Circle K - ‬4 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Best Western Plus Leamington Hotel & Conference Centre

Family-friendly 3-star hotel with indoor pool
Best Western Plus Leamington Hotel & Conference Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. An arcade/game room, multilingual staff, and a picnic area are also featured at the family-friendly Best Western Plus Leamington Hotel & Conference Centre. Free self parking is available.

This 3-star Leamington hotel is smoke free.

  • 94 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Leamington Hotel & Conference Centre offers 94 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 42-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Leamington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Days Inn by Wyndham Leamington
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, 900 reviews
$126 nightly
The price is $143
Dec 2 - Dec 3
Total with taxes and fees
Days Inn by Wyndham Leamington

Property amenities

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CAD 1 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Games
  • Gym
  • Indoor pool
  • Playground
  • Table tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from August 12 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per stay.
  • Cribs (infant beds) are available for CAD 10.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 1 to 15.95 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Waterpark hours may be limited and vary by season.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Best Western Plus Leamington Hotel & Conference Centre.

Property is also known as

Pelee Inn
Pelee Motor
Pelee Motor Inn
Pelee Motor Inn Leamington
Pelee Motor Leamington
Days Inn & Conference Centre Leamington Hotel Leamington
Days Inn And Conference Centre Leamington
Days Inn & Conference Centre Leamington Hotel
Best Western Plus Leamington Hotel Conference Centre
Pelee Motor Inn Leamington, Ontario
Best Western Plus Leamington Hotel
Best Western Plus Leamington
BEST WESTERN PLUS Leamington Hotel & Conference Centre Ontario
Plus Leamington & Conference
Best Western Plus Leamington Hotel & Conference Centre Hotel

Frequently asked questions

How close is Best Western Plus Leamington Hotel & Conference Centre to the airport?

Best Western Plus Leamington Hotel & Conference Centre is 30.8 mi (45-min drive) away from the Windsor, ON (YQG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Leamington Hotel & Conference Centre?

As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Leamington Hotel & Conference Centre on Dec 1, 2025 start from $115.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Leamington Hotel & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Leamington Hotel & Conference Centre.

How close is Best Western Plus Leamington Hotel & Conference Centre to the beach?

This hotel is 2.4 mi (5-min drive) from Seacliff Beach and 12.7 mi (23-min drive) from Cedar Island Beach. Don't forget your sunscreen!

Does Best Western Plus Leamington Hotel & Conference Centre offer free breakfast?

Free breakfast isn’t provided at Best Western Plus Leamington Hotel & Conference Centre, but cooked-to-order breakfast is offered for a fee of between CAD 1 and 15.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Best Western Plus Leamington Hotel & Conference Centre?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Leamington Hotel & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Leamington Hotel & Conference Centre?

This hotel offers free self parking.

Does Best Western Plus Leamington Hotel & Conference Centre have a pool?

Best Western Plus Leamington Hotel & Conference Centre features an indoor pool. Guests can enjoy pool access from 8 AM to 10:00 PM.The property will be renovating one of the pools from August 12 2025 to December 31 2025 (completion date subject to change).

Does Best Western Plus Leamington Hotel & Conference Centre have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Leamington Hotel & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Leamington Hotel & Conference Centre to downtown Leamington?

Best Western Plus Leamington Hotel & Conference Centre is 3 mi away from Leamington.

Reviews

Best Western Plus Leamington Hotel & Conference Centre Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 388 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice building
Stayed 1 night in Aug 2025

8/10 Good

Haley

Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Saeid

Stayed 1 night in Aug 2025

2/10 Terrible

Whitney

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service / not friendly at check in. Minimal conversation, lacked a sense of welcome. When I was given my room, it had an overwhelming musty and mildew smell. It was unbearable. While I was happy that the front desk understood my concern and relocated me to a new room within an hour, I was very disappointed when the front desk staff reinforced their complete awareness of the room smell. When I shares my concerns, the reply was, “oh yeah those rooms on that side don’t get ventilated very well and it gets so hot and the AC struggles so it all just drips on the ceiling and it can get musty smelling.” Horribly disappointing to know that staff (and assuming administration) is aware of this issue but yet a) don’t do anything about it and b) continue to put guests into these rooms. While my new room had no smell and good AC, ALL staircases and hallways ALWAYS had a smell. Sometimes musty, sometimes a cleaner smell but you could tell it covering up cat or dog pee or something similar. Very uncomfortable overall. Carpets are disgusting as well. We appreciated the games and amenities of the hotel, but the overall cleanliness is turning me away from ever booking there again, which is sad. Something needs to be done.
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is that it smelt musty and mildewy in the room. Otherwise we loved it! Comfortable and affordable 🙂
Stayed 1 night in Aug 2025

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Ann

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator to reach some rooms. A/C not clean and the humidty was terrible. So expencive and no breakfast included. Un cleaned, the spider webs everywhere. Old bldg. needs renovation.
Stayed 1 night in Aug 2025

4/10 Poor

Iqdam

Disliked: Cleanliness
I think I said enough.
Stayed 1 night in Aug 2025

8/10 Good

Tiziana

Stayed 5 nights in Aug 2025

4/10 Poor

Christos

Disliked: Cleanliness, property conditions & facilities
Room had a wet mouldy smell to it. Ac control wasn't consistent
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities
Pool deck was covered in slime. Kids loved the pool, waterslides, and the play area
Stayed 1 night in Aug 2025

8/10 Good

Dayana

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and really good for families with children.
Stayed 1 night in Aug 2025

8/10 Good

Charlene

Liked: Staff & service
The hotel was nice but being on the first floor being in the first hotel room made it easy to hear everyone that passed by and it got noisy. The bed sunk in a bit in the middle and there was some hair when I went to shower.
Stayed 1 night in Aug 2025

10/10 Excellent

Suresh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids. Arcade. Pool. Slides.
Stayed 1 night in Aug 2025

6/10 Okay

Megan Gignac

Traveled with group
Liked: Amenities
Disliked: Cleanliness
The staff are nice and the variety of activities were good… but this place is worn down. The set up is good for having the kids play in the atrium and being able to watch them… but the furniture is needing to be reupholstered. Stains, musty and dirty carpet feel…and for the price you pay… this will probably be my last time (of our annual visits).
Stayed 1 night in Aug 2025

2/10 Terrible

danielle

Disliked: Cleanliness, property conditions & facilities
Absolutely disgusting hotel. Never in my life have I experienced such filth. Mold everywhere in the room. The musty smell was unbearable.
Stayed 1 night in Aug 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my son & I enjoyed our six-night stay, thanks to all of the wonderful staff, the recreational amenities, the quiet room with comfy beds, the lobby "living room", the restaurant and the large grounds behind the hotel. I found a lovely place to read next to the marsh and under an old oak tree. As an interior decorator & designer, I couldn't help notice the wear and tear on the tired furniture in the atrium rec area. The armless chairs that dot the perimeter and the worn curved sofas by the fireplace are way past their due date. I could feel the sofa frame while I sat... Please, please General Manager Carolyn, invest in new furniture. I know Best Western is performing well from what I've read online and tourism numbers and hotel capacities are way up thanks to you know who down south. I worry not only about the aesthetics and lack of seating comfort, but also for hygienic reasons! Old, worn upholstery fabric harbours all sorts of nasty things... It's unhealthy to your guests to keep this furniture and betrays your Mission statement of providing "..trusted guest experiences.." Innumerable commercial luxe vinyls and beautiful, commercial & sustainable fabric options are available. The latter speaks to your Mission statement again, "...foster a caring and inclusive culture that respects the environment." If you ever need any design consulting about these suggestions, please reach out to BarbaraDesign.ca We look forward to returning! Thank you :>)
Stayed 3 nights in Jul 2025

8/10 Good

Wei

Stayed 3 nights in Aug 2025

2/10 Terrible

Annette, Batavia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the room I was assigned was in the non renovated area and did not have elevator access! I have an injury and weight lifting restriction so I was unable to carry my luggage up stairs. Got to room and the A/C did not work! I room was hot and musty smelling and there was mold on the ceiling! I am allergic to mold so staying in this room affected my health! ( hotel completely booked so I was not given a different room). Worst hotel I ever stayed in and I would NEVER recommend this hotel to anyone!
Stayed 1 night in Aug 2025

6/10 Okay

Agnes

Traveled with family
Liked: Staff & service
We stayed at this property last year and we found that it has deteriorated over the year. The staff was pleasant, the restaurant food options were good and reasonably priced. The cleanliness of the property was disappointing. Carpets on stairs were dirty, windows were dirty and parking lot was not in good shape. We booked two adjoining rooms and the air conditioner of one of the rooms was not working properly. The water slide and pool were popular but the back wall seemd to be under construction or damaged. The rules of the water slide also changed with no one over 4 feet allowed to use it. my grandson just "made the cut" but will not qualify in the future to use the slide. The palyroom area was also popular for kids and families. The basketball hoop was broken and not repaired. We looked forward to our visit this year after last year's experience but were disappointed about the changes.
Stayed 2 nights in Aug 2025

4/10 Poor

Alisha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not well kept, and our room was damp the whole weekend.
Stayed 2 nights in Aug 2025

4/10 Poor

Taylor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your disinfectant cleaner and extra sheets

No need for a sound machine, but bring your gloves, duster and disinfectant. I will preface by saying that I stayed over the weekend when the hotel was at full capacity, so there was no other room option. The room had a full layer of dust on every hard service, shower turned my Clorox wipes brown when I wiped it down, cobwebs on every ceiling corner and edge of curtain valance, curtains were half broken and hanging down, trash behind the dressers, dirty shoe print on the pullout couch cushion. The air conditioner worked good, but sounded like a white noise sound machine on full blast. Floating hair clumps in the pool, kids toys left at bottom of the pool, mystery stains on the pool towels, and chlorine so strong in the pool it will dry out every bit of your skin and burn your eyes if you’re under water too long (which given the cleanliness of the other things probably is needed). Also no information was given on the height restriction for the water slides prior to booking, must be 2-4ft tall to ride only. Arcade and play area was nice, entry and eating area was well kept, but all food is à la carte!
Stayed 1 night in Aug 2025

4/10 Poor

Ben

Stayed 1 night in Jul 2025

8/10 Good

Gerd, Napanee

Traveled with family
Liked: Staff & service, amenities
Slides at pool not accessible to adults (not advertised as children only). Pool facility needs major renovations. Other than that, great place to bring family. Liked atrium center with games. It is nice to have something to do at hotel. I wish Chatham still had Wheels Inn arcade and pool facility (was a great Best Western spot to take family to).
Stayed 1 night in Jul 2025