2/10 Terrible
Susan S.
25 ago. 2025
The interior photos accurately describe this property and the interior of the unit was clean and tidy. My problems with the unit center around safety concerns. I left after one night. This unit is located in a city with a D- safety rating, and in the second most dangerous area of the city. I witnessed a group of teens flighting just blocks from the unit and the neighbors in the adjacent unit were arguing loudly late at night. I found the listing noting a "prime location" given this very misleading. The property is located just feet from a very busy 4 lane road and has an exterior front door that leads to two apartments. This door was unable to be locked and was difficult to close as it is stuck on the uneven floor. We awoke to find the front door visibly open by at least a foot, perhaps left open all night. Further concerning, the interior apartment door could not be further secured from the inside other than the keypad lock. Having a secondary deadbolt or chain would have made me feel more secure once inside. While the interior of the property was clean, the parking area and yard were full of litter and garbage. I was disappointed with the communication with the host. I reached out inquiring about the cancellation policy. I notified the host of our departure. When I expressed my concerns they replied that housekeeping didn't agree. I did not feel the safety concerns could be addressed by the host. I had to reach out to VRBO directly for a refund for our unused nights.
Susan S.
Se hospedó 5 noches en agosto de 2025