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4.4 out of 5

"The setting was nice, One draw back was the Maintenance being done on our building. the Staff was friendly overall. However it seemed that $$ was the ... " More

By a verified traveler on Sun 11 Jun 2017

Hotel Description

4-star beachfront resort near Cane Bay

Beachfront retreat

Within a 5-minute walk of the resort, you'll find Leeward Islands and Annaly Bay Hike and Tidal Pools. Mount Eagle and Carambola Golf Club are also within 3 miles (5 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free resort. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 151 guestrooms also offer free WiFi and LCD TVs with satellite channels. Balconies, refrigerators, and microwaves are also available.

Studio, 1 King Bed with Sofa bed, View (Island)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, View (Island)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Beachfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Renaissance St. Croix Carambola Beach Resort & Spa ratings based on 76 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance St. Croix Carambola Beach Resort & Spa

Everyone (7) Couples (2)
4 out of 5

Pay to play

Pros: Quite and cool with a great view.
Cons: I had asked for Coffee in my room from the Maid and the Front office ( 2 times ) Never got it.
Location: See Steve at Equus Rides!
The setting was nice, One draw back was the Maintenance being done on our building. the Staff was friendly overall. However it seemed that $$ was the driver. get off the Resort and go explore.

Posted by on Jun 11, 2017

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Comment from Hotel Management

Jun 25, 2017 by Zeph

St. Croix is most beautiful with an abundance of adventures- I hope you had the opportunity to hike to the tidal pools. My apologies regarding the inconveniences; however, I am hopeful that this wouldn't deter another visit. Thank you for your feedback and affording us the opportunity to serve you. Come back soon!

4 out of 5
Nice Property. A different experience. Will return for sure.

Posted by , from San Juan, PR on Oct 24, 2016

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Comment from Hotel Management

Oct 31, 2016 by Zulma Diaz, Director of Sales & Marketing

Great! We look forward to having you with us!

3 out of 5

Beautiful resort but rooms need upgrading!

The Carombola is located on the North Shore. You definitely need a car as the location is a good 30 minutes from both towns. Grounds and beach are great but the rooms could definitely use some upgrading for the price. We Stayed in 161 and the Room was dark with poor lighting. The regular full size refrigerator had been replaced with an apartment size that did not work very well (bought ice cream and it melted in the freezer section). The AC was one you would find In a cheap motel. It was very noisy and not efficient. The lighting in the bathroom/shower was even worse. Lamps were wobbly and had to be supported by the wall. Bed was not very comfortable for a Marriott owned property. Really expected much more regarding the accommodations. Make sure you ask for one of the rooms with the extra window as they provide more light. Not all rooms have them. This will definitely help with the light. Plus was the great screened porch that overlooked the beachfront. That too needed some updating as the cushions on the seats were worn and not very comfortable. The restaurant and hotel were great. Buffet breakfast was good. Only would give this place a 3.5 stars because of the rooms. Definitley a diamond in the rough!

Posted by , from S on Sep 4, 2016

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Comment from Hotel Management

Sep 16, 2016 by Zulma Diaz, Director of Sales & Marketing

Thank you so much for sharing your experience. We are currently under new management and in the process of big changes to come. We are in the process of upgrading our lighting and features in the rooms. But the process takes sometime. If you visit St Croix in the near future we would love to have you back and make sure your experience is the Renaissance way.

5 out of 5

Beautiful resort on the beach

The resort is beautiful and clean. Hotel staff very helpful and friendly. The hotel is very secluded so be prepared to rent a car or use a taxi to get around the Island. The hotel will arrange taxi service for you. I traveled alone and the staff made me feel welcomed. I would absolutely stay at this hotel when I return to St. Croix.

Posted by on Oct 19, 2015

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5 out of 5

Great honeymoon destination

Pros: It is a very picturesque resort in a beautiful part of the island, with a very nice beach.
Cons: Transportation to and from the resort is expensive. We highly recommend renting a car for your stay.
Location: The location, although isolated, is within a short distance to nearby sights. We recommend a Buck Island tour and a visit to Christiansted.
We arrived late on a Monday night, and after getting through some confusion on our expected arrival, were given a free upgrade to a room with an ocean view. The room was on the second floor, offering more privacy, and had everything we needed - a refrigerator, stovetop, microwave, and a safe for valuables. (We highly recommend the kitchen units, as eating out is expensive on St. Croix). The whole facility was kept very clean and maintained very well. The entire staff from the front desk to the groundskeepers was extremely friendly and very professional. The food and drinks at the restaurants were very good, although quite pricey - the only real negative for the resort. We caught some of the entertainment - a band doing classic rock - and enjoyed it. The beach was spectacular, and there is a nice trail to some tidal pools if you have a few hours to spend. Overall, we were very pleased with our whole stay. When we went to check out, there was the same confusion with our expected departure - we can only guess that there was some mix-up with Travelocity. Things worked out okay in the end.

Posted by , from Saco, ME on Aug 26, 2015

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5 out of 5

After 16 years we return again!

Pros: The location, the resort and the beach!
Cons: Be more aware of collecting trash that attracts the bees Room #252: A door needs to be installed the toilet area & a night stand for both sides
Location: The Diving in Davis Bay was so easy from the Carambola The Waves Restaurant was outstanding Gotta go to the Cruzrum Factory! Samples are fun!!
16 years ago my husband and I traveled to St. Croix and stayed at the Carambola Resort! It was our tropical oasis and paradise away from Texas! Everything about the resort and the island was perfect! 16 years later we returned and found the resort exactly the same (with some obvious upgrades). From the time we arrived until the day of our sad departure everything and everyone was WONDERFUL!! We are only sorry that we stayed away so long. We are hoping that it doesn't take us 16 years to come back again, but when we do we will sure stay at The Carambola!! PS - we loved Mark and Laura who are part of the Sweet Bottom Dive - - they were awesome in helping us have a FANTASTIC experience on our 2 dives!!!

Posted by , from Plano, TX on Aug 13, 2015

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5 out of 5

Most wonderful stay in my life!

Pros: The view/scenery is second to none!
Cons: Food/drink prices a bit high but there are few options close to the hotel.
Location: Beach is picturesque! Also hiking trail nearby to go to tidal pools. Trail takes about 45 minutes to get to tidal pools. Also scuba-diving onsite.
Hotel right on the north coast of St. Croix with a beautiful view of the ocean and surrounding mountain terrain. The rooms/hotel facilities were clean and well cared for. The hotel has beach access on the west end of the resort (the east end has a bit of rocky terrain but the west end is large enough for all guests). Pool was close by the ocean for a nice change of pace. Staff were friendly and prompt with service. Rooms were beautiful and the bed was as comfy as my bed at home. Only note is the food/drink, while completely fine taste wise, are priced on the high side. There are 3-4 restaurants within 10 minutes of the hotel (Waves at Cane Bay is amazing!), but other than that you have to drive into the two main towns to find many alternatives, which both are about 30 minutes away. I assume this is why they charge as much as they do. Take advantage of the 4-6pm happy hour at the bar to save money on alcohol if you drink.

Posted by on Aug 4, 2015

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5 out of 5

Great resort for a quiet peaceful vacation

The staff was acceptional at the Renaissance. Especially the great bar tending staff, including the entertaining and informative "Billy" and "Brian" combo. everyone who we came in contact with greeted us with a smile and a hello. The access to great swimming, relaxing beaches, and adventurous hiking were all amazing attributes for this hotel.

Posted by , from Philadelphia, Pa on Aug 3, 2015

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3 out of 5

Okay place with dangerous rip current

The resort is nice but feels a bit cookie cutter. Nothing really stands out or would make me want to return. The rooms are nice with screened in porch but offset with cockroaches running across bed at night. Beach is a long walk from one end of resort. Surf was high during our stay. Rip currents present and there was a water fatality during our stay. No life guards. Resort put a reserve of $9600 on my CC even though the room was paid at booking. I rewarded them by eating everywhere but there.

Posted by on Mar 24, 2015

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4 out of 5

Guest Rooms, amenities and customer service

The rooms are very spacious, and very clean. Even nicer than they look on the website. The grounds are kept with quality. The beach is beautiful as well as the scene to and from the hotel. Very secluded and private a great way to get way and just relax. The food and drinks are excellent. I would recommend Carambola the next time you travel to St. Croix for business or pleasure.

Posted by , from West Henrietta, NY on Jul 28, 2013

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About the Renaissance St. Croix Carambola Beach Resort & Spa

Location Estate Davis Bay, Kingshill, St. Croix 00851

Renovations + Closures

The property will be renovating from 01 August 2019 to 31 July 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Dining venue
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Golf course
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
  • Casino
  • Tennis courts
  • Water park
  • Laundry facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Renaissance St. Croix Carambola Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this resort measures 9280 square feet (862 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the business-friendly Renaissance St. Croix Carambola Beach Resort & Spa. Free self parking is available. This 4-star Kingshill resort is smoke free.

  • 151 guestrooms or units
  • 2 levels
  • 2 dining venues
  • 9280 sq ft of conference space
  • 862 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Christiansted (STX-Henry E. Rohlsen) (13.9 km / 8.6 mi)
  • Parking: Free self parking

Room Amenities

Renaissance St. Croix Carambola Beach Resort & Spa offers 151 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Saman - Onsite restaurant.

Flamboyant Beach Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

The Spa at Carambola has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 23.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance St. Croix Carambola Beach Resort Kingshill
  • Renaissance Carambola Beach Resort
  • Renaissance St. Croix Carambola Beach Kingshill
  • Renaissance Carambola Beach
  • Renaissance St Croix Carambol
  • Renaissance St. Croix Carambola Beach Resort & Spa Resort
  • Renaissance St. Croix Carambola Beach Resort & Spa Kingshill

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.