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Sainte Famille Hotel

3.5 star property
3.5-star spa hotel near Kigali Convention Centre

Choose dates to view prices

Photo gallery for Sainte Famille Hotel

Outdoor pool
Lobby
Minibar, desk, laptop workspace, blackout drapes
Breakfast, lunch and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
KN 1 St. 1, Kigali, Kigali City
  • Place, Union Trade Center
    ‪10 min walk‬
  • Place, Ntarama Church
    ‪18 min walk‬
  • Place, Kigali Genocide Memorial Centre
    ‪3 min drive‬
  • Airport, Kigali (KGL-Kigali Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, laptop workspace, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Single Room

Deluxe Single Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Single Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, desk, laptop workspace, blackout drapes

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

Junior Room

  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Kigali

In Kigali .Stay at this Kigali hotel and you'll be within half a mile (1 km) of Union Trade Center and 2 miles (3 km) of Kandt House Museum of Natural History. Ntarama Church and Niyo Arts Center are also within 3 miles (5 km).

What's nearby

  • Union Trade Center - 10 min walk - 0.6 miles
  • Kandt House Museum of Natural History - 17 min walk - 0.9 miles
  • Ntarama Church - 18 min walk - 1.0 mile
  • Kigali Genocide Memorial Centre - 3 min drive - 1.4 miles
  • Niyo Arts Center - 5 min drive - 1.9 miles

Getting around

  • Kigali (KGL-Kigali Intl.) - 26 min drive

Restaurants

  • ‪Hotel des Milles Collines - ‬15 min walk
  • ‪Bourbon Coffee - ‬12 min walk
  • ‪Museum Cafe, Kigali Memorial - ‬4 min drive
  • ‪The House of Mandi - ‬12 min walk
  • ‪UMUT Cafe&Restaurant - ‬14 min walk

About this property

Sainte Famille Hotel

3.5-star spa hotel near Kigali Convention Centre
Sainte Famille Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 7 meeting rooms. A children's pool, a library, and a terrace are also featured at the business-friendly Sainte Famille Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Kigali hotel is smoke free.

  • 67 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sainte Famille Hotel offers 67 air-conditioned accommodations with minibars and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Heaven Restaurant & Boutique Hotel
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  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 341 reviews
$99 nightly
The price is $120
Jun 16 - Jun 17
Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in fee: USD 15

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 10:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25
  • Early check-in fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

sainte famille hotel Hotel

sainte famille hotel Kigali

sainte famille hotel Hotel Kigali

Frequently asked questions

How close is Sainte Famille Hotel to the airport?

Sainte Famille Hotel is 7.4 mi (26-min drive) away from the Kigali (KGL-Kigali Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sainte Famille Hotel?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Sainte Famille Hotel on Jun 6, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sainte Famille Hotel have an airport shuttle?

Sainte Famille Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle.

Does Sainte Famille Hotel offer free breakfast?

Free breakfast isn’t provided at Sainte Famille Hotel, but continental breakfast is offered for a fee of USD 15 for adults and USD 15 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Sainte Famille Hotel?

No, there is no casino at this hotel.

What time is check-in at Sainte Famille Hotel?

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM. Early check-in costs USD 15 (subject to availability).

Is there free parking at Sainte Famille Hotel?

This hotel offers free self parking.

Does Sainte Famille Hotel have a pool?

Sainte Famille Hotel features an outdoor pool and a children's pool.

Does Sainte Famille Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Sainte Famille Hotel have a spa?

Yes, this hotel has a spa.

How close is Sainte Famille Hotel to downtown Kigali?

Sainte Famille Hotel is 3.8 mi away from Kigali.

Sainte Famille Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 12 out of 31 reviews
Rating 6 - Okay. 4 out of 31 reviews
Rating 4 - Poor. 1 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent hotel!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. They took very good care of me.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Employees are really friendly and wonderful. Their breakfast is the best.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I enjoyed all the staff especially the manager Thomas. He made everything was taken care of. This hotel was walking distance to the best restaurants. I came up sit but it was a hospital right on site and a pharmacy.
Verified

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, good staff, good food, good vibes.

I really enjoyed my stay in this hotel. The staff is super pleasant and attentive, while giving guests their space, which I find important. The food is totally fantastic! (Naan bread must be tried). My room was spotless clean. Sound isolation from outside noise not optimal, but got used to it after the first night. WiFi was problematic, many dropouts, this should be fixed. The hotel is conveniently close to the airport and that is a major plus as Kigali tends to have traffic jams. Recommended!
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kigali

Personnel très gentil Belle chambre piscine agréable. Possibilité d'aller dans le centre à pied Matelas un peu trop ferme
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Huib

Disliked: Room comfort

Geen douche mogelijkheid

De staf is erg vriendelijk en behulpzaam. De kamers zijn goed en schoon maar het grootste euvel is dat het bijna onmogelijk is om te douchen. Ze zijn kokend heet en niet te regelen. Zelfs een koude douche is onmogelijk omdat er dan slechts druppels uit de kraan komen. Meer reizigers hebben hier tijdens verblijf over geklaagd maar probleem werd niet opgelost.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Excellent

Great Service, Great facilities, Great rooms, Great Service, Great people, Great location!
Stayed 6 nights in Feb 2022
Verified

8/10 Good

Poul H.

Liked: Cleanliness, property conditions & facilities

Good service, friendly staff

Good follow-up on my reservation. Got a message requesting flight information for free airport shuttle. As WiFi did not work in my first room, I was quickly moved to another room
Stayed 1 night in Jan 2022
Verified

8/10 Good

Poul H.

Liked: Staff & service, room comfort

Good and central

We use this hotel when arriving and departing for Europe. Rooms are spacious, bed is good, free shuttle service and placed in the center of Kigali. Only drawback is the notice from the corridor
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Nicolai

Liked: Cleanliness

Good start but not so good finish.

My stay was good. Especially in the beginning. But when the break fast became buffet and the coffe became Premade it changed my experience. Also I was told that I could check out late the Night before. But couldnt the Day after. Which was irritating.
Stayed 3 nights in Sep 2021
Verified

8/10 Good

Poul H.

Liked: Cleanliness, staff & service, room comfort

Very good hotel

I stayed one night waiting for the answer for the Corona test. Friendly staff and good spacious room
Stayed 1 night in Sep 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly hotel, room spaceous and clean.

The hotel is good, everything new. Big beds. Everything clean. Staff very friendly. It would add a plus to make it a bit cosy. The tile floor does not look warm. Maybe small carpets in the rooms and the reception hall as well pkants in the reception could do the trick. Something on the room walls would add a plus too.
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staff are more caring, they have reminded me to take my Dinner and Lunch.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Aicha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Huge rooms and nice view. I are being treated nicely. I am still at the hotel. Warmful reception. Nice food
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing,excellent service.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Juri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Ulrich

Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023
Verified

10/10 Excellent

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Verified

8/10 Good

Joseph

Stayed 1 night in Jan 2023