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5.0 out of 5

"Best hotel to stay. Highly recommend Very friendly stuff " More

By a verified traveler on Mon 04 Dec 2017

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Hotel Description

5-star luxury hotel perfect for exploring Kharkiv

Heart of Kharkiv

Your stay at this Kharkiv hotel places you within a 10-minute walk of Freedom Square and V. N. Karazin Kharkiv National University. Monument to T.S. Shevchenko and Shevchenko Park are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.

Free WiFi, LCD TVs

The 171 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and LCD TVs with satellite channels.

Premium Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$154* Per night/room Oct 24 - Oct 25

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Kharkiv Palace Hotel ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Kharkiv Palace Hotel

Everyone (3)
5 out of 5

Posted by on Mar 10, 2020

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Comment from Hotel Management

Mar 10, 2020 by Daria Svechkaryova, Guest Relation Manager

Dear Guest! We appreciate your positive feedback about our hotel. Kind regards, Daria Svechkaryova Guest Relation Manager

5 out of 5

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Daria Svechkaryova Guest Relation Manager

Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Welcome back to Kharkiv Palace Hotel!

5 out of 5
Best hotel to stay. Highly recommend Very friendly stuff

Posted by on Dec 4, 2017

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Comment from Hotel Management

Dec 13, 2017 by Elena Kurdyumova, Guest Relation Manager

Dear Guest! Thank you for your review and for choosing our hotel.We are looking forward to having you again as a guest in our hotel.

Property Features

Kharkiv Palace Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 5468 square feet (508 square meters) and includes a conference center. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Kharkiv Palace Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. This 5-star Kharkiv hotel is smoke free.

  • 1 building
  • 171 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 5468 sq ft of conference space
  • 508 sq m of conference space
  • Built in 2011
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Train station: Kharkiv-Levada (4.9 km / 3 mi)
  • Property shuttles: Airport shuttle and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Kharkiv Palace Hotel offers 171 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon.

The Pacific Spoon - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

The Terrace - This restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Amadeus Viennese Cafe - This café serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sky Lounge - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

  • Hot stone massage
  • Sauna in spa
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for UAH 600.0 per night.

Pet Policy

  • Pets: UAH 1000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 11 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UAH 120 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: UAH 550 for adults and UAH 275 for children (approximately)
  • Airport shuttle fee: UAH 550 per vehicle (one-way)
  • Pet fee: UAH 1000 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: UAH 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kharkiv
  • Hotel Kharkiv Palace
  • Kharkiv Palace
  • Kharkiv Palace Hotel
  • Kharkiv Palace Premier
  • Kharkiv Palace Premier Hotel
  • Kharkiv Premier Palace Hotel
  • Palace Hotel Kharkiv
  • Premier Palace Hotel Kharkiv
  • Khrarkiv Palace Hotel Hotel
  • Khrarkiv Palace Hotel Kharkiv
  • Khrarkiv Palace Hotel Hotel Kharkiv
  • Premier Palace Hotel Kharkiv
  • Kharkiv Palace Premier Hotel
  • Kharkiv Palace Hotel Hotel
  • Kharkiv Palace Hotel Kharkiv
  • Kharkiv Palace Hotel Hotel Kharkiv

You should know

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Kharkiv Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.