8/10 Good
John G.
Mar 27, 2025
Liked: Cleanliness
Very nice place!
House was great, very spacious, in a nice upscale neighborhood. Nice beds, plenty of towels & kitchen was well equipped. We even saw some manatees in the canal.Management was always very helpful and accommodating of our requests.However as a first time Vrbo user, there were a few surprises:1) The fee Vrbo charges the guest was about 10% of the total rental, which was not made very clear on the web site.2) The management company charged a 400 "Administrative Fee" not disclosed in the listing.3) Vrbo's terms were that the security deposit was due at the time of booking, and the rental charges 30 days prior to check-in. The management company charged my credit card for the security deposit and half the rental charges immediately on booking. Again, not disclosed in the listing.4) The host supplied only one roll of toilet paper and a few soap pods for the dishwasher and laundry. Really? Is soap and toilet paper that expensive? You would think for what we paid they could have supplied that. Instead the first thing I have to do on my vacation is go shopping for supplies. Not fun.5) The host expected all towels to be washed and beds stripped and the first load of linens started in the washing machine before we left. What was the cleaning fee for? The last thing I wanted to do on my vacation was laundry. Again, not fun.Overall, it was really a great vacation, just cost a bit more, and was a bit more work, than we expected.
John G.
Stayed 7 nights in Mar 2025