4/10 Poor
Kate
Traveled with partner
Sep 29, 2025
Liked: Cleanliness
Disliked: Amenities
The staff were ok overall, some really pleasant and others clearly fed up! It's a really old building so challenging to manage. Our room was described as 'cosy' it was tiny with an awful view at the back of the fire escape and windows that didn't open properly. I felt very claustrophobic. The bathroom was a shower over a bath but so small it was hazardous trying to get out of. We are over 60 and the position of the towel rail meant it was what you grabbed to try to get out, after we both burnt ourselves they kindly turned it off. The location is great but a bit noisy but we had expected some noise but I don't think we'll stay again and definitely not in what they describe as a 'cosy' double- not my interpretation of cosy! Fortunately we were out a lot of our stay. Parking was ok but steep at £12 per day. If we visit Canterbury again and ot is likely we will, I'll do more research amd find an alternative, perhaps a little further out.
Kate
Stayed 3 nights in Sep 2025